Verbal & Nonverbal Communication PDF

COMMUNICATION  OBJECTIVES:  the use of words or speech in sending messages and transmitting ideas or feelings makes use of language/words  Nonverbal Communication the act of expressing ideas in ways that do not involve or go beyond using words. Proxemics  how the spa...

COMMUNICATION  OBJECTIVES:  the use of words or speech in sending messages and transmitting ideas or feelings makes use of language/words  Nonverbal Communication the act of expressing ideas in ways that do not involve or go beyond using words. Proxemics  how the space or distance between the sender and the receiver affects their communication includes intimate distance, personal distance, social distance, and public distance Examples: standing on a platform or stage while giving a speech sitting right next to a close friend  the use of body language in communication includes gestures, eye contact, and facial expressions Examples: nodding at an acquaintance while passing by him or her on the street raising one eyebrow while listening to someone’s story Chronemics refers to the role of time in the communication process Examples: showing up early to work each day being on time to a get- together with friends  the tone, speed, and volume of a speaker’s voice includes sighs and gasps Examples: sighing while doing chores gasping as one opens Haptics the use of touch to convey meaning in a conversation often dependent on culture Examples: stroking the hand of someone sick patting someone on the back