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Questions and Answers
Which of the following is NOT considered a source of nonverbal messages?
Which of the following is NOT considered a source of nonverbal messages?
When compared to verbal communication, nonverbal behavior is generally considered to be:
When compared to verbal communication, nonverbal behavior is generally considered to be:
Which of the following is NOT a component of 'kinesics,' the study of body motion in nonverbal communication?
Which of the following is NOT a component of 'kinesics,' the study of body motion in nonverbal communication?
How does the way people communicate nonverbally differ from verbal communication?
How does the way people communicate nonverbally differ from verbal communication?
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What does the text suggest about the nature of nonverbal communication?
What does the text suggest about the nature of nonverbal communication?
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What are the two primary categories of nonverbal communication addressed in the provided information?
What are the two primary categories of nonverbal communication addressed in the provided information?
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Which of the following is NOT a source of nonverbal communication discussed in the text?
Which of the following is NOT a source of nonverbal communication discussed in the text?
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Which of the following is NOT listed as an example of a nonverbal communication 'channel'?
Which of the following is NOT listed as an example of a nonverbal communication 'channel'?
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What is the main focus of nonverbal communication?
What is the main focus of nonverbal communication?
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Which of the following is included under nonverbal communication?
Which of the following is included under nonverbal communication?
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What is one of the functions of nonverbal communication as classified by Harrison?
What is one of the functions of nonverbal communication as classified by Harrison?
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What does nonverbal communication exclude?
What does nonverbal communication exclude?
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How is nonverbal behavior categorized in relation to nonverbal communication?
How is nonverbal behavior categorized in relation to nonverbal communication?
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According to Ekman & Friesen, which of the following is NOT a relation of nonverbal to verbal communication?
According to Ekman & Friesen, which of the following is NOT a relation of nonverbal to verbal communication?
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Which of the following does nonverbal communication NOT consist of?
Which of the following does nonverbal communication NOT consist of?
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Which aspect describes the properties of nonverbal messages as being a set of rules similar to language?
Which aspect describes the properties of nonverbal messages as being a set of rules similar to language?
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What does 'Intentionality' refer to in the context of nonverbal messages?
What does 'Intentionality' refer to in the context of nonverbal messages?
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Which aspect is a historical example related to nonverbal communication?
Which aspect is a historical example related to nonverbal communication?
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In which category would 'human responses which are not described as overtly manifested words' fall?
In which category would 'human responses which are not described as overtly manifested words' fall?
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In the classification of nonverbal communication, which function is related to communicating content?
In the classification of nonverbal communication, which function is related to communicating content?
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What is an example of nonverbal cues mentioned in the content?
What is an example of nonverbal cues mentioned in the content?
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What does 'Covert versus Overt' refer to in the context of nonverbal messages?
What does 'Covert versus Overt' refer to in the context of nonverbal messages?
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Which function of nonverbal communication is specifically about acting as a substitute for verbal messages?
Which function of nonverbal communication is specifically about acting as a substitute for verbal messages?
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What property of nonverbal messages relates to the influence of social context on interpretation?
What property of nonverbal messages relates to the influence of social context on interpretation?
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What percentage of meaning does Albert Mehrabian attribute to words spoken?
What percentage of meaning does Albert Mehrabian attribute to words spoken?
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Which part of communication did Albert Mehrabian assign the highest percentage of meaning?
Which part of communication did Albert Mehrabian assign the highest percentage of meaning?
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According to popular media, what percentage of communication is claimed to be nonverbal?
According to popular media, what percentage of communication is claimed to be nonverbal?
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What does paralinguistic refer to in the context of communication?
What does paralinguistic refer to in the context of communication?
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What is one of the functional classifications of nonverbal communication described by Harrison?
What is one of the functional classifications of nonverbal communication described by Harrison?
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Which of the following statements reflects Albert Mehrabian's conclusion about the 93% claim of nonverbal communication?
Which of the following statements reflects Albert Mehrabian's conclusion about the 93% claim of nonverbal communication?
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Which of the following behaviors does NOT align with the description given in the content about nonverbal communication?
Which of the following behaviors does NOT align with the description given in the content about nonverbal communication?
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How does the content categorize the role of body language in communication?
How does the content categorize the role of body language in communication?
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Flashcards
Nonverbal Communication
Nonverbal Communication
All human responses not expressed through words, spoken or written.
NV Communication vs. NV Behavior
NV Communication vs. NV Behavior
NV Communication is a broader category, while NV Behavior is a sub-category.
Elements of NV Communication
Elements of NV Communication
Includes body language, design, space, appearance, and clothing.
Exclusions of NV Communication
Exclusions of NV Communication
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Body Language
Body Language
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Design in NV Communication
Design in NV Communication
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Space in NV Communication
Space in NV Communication
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Historical examples of NV Communication
Historical examples of NV Communication
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Albert Mehrabian
Albert Mehrabian
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Communication Breakdown
Communication Breakdown
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93% Nonverbal Communication Myth
93% Nonverbal Communication Myth
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7-38-55 Rule
7-38-55 Rule
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Paralinguistic Features
Paralinguistic Features
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Functional Classification of Nonverbal Communication
Functional Classification of Nonverbal Communication
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Facial Expressions Importance
Facial Expressions Importance
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Functional Classification
Functional Classification
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Define, Condition, Constrain
Define, Condition, Constrain
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Regulate the System
Regulate the System
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Communicate Content
Communicate Content
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Repetition in Communication
Repetition in Communication
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Substitution
Substitution
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Contradiction
Contradiction
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Intentionality in Nonverbal Communication
Intentionality in Nonverbal Communication
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Rule Bound
Rule Bound
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Intentionality in NV
Intentionality in NV
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Awareness in NV
Awareness in NV
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Covert vs. Overt
Covert vs. Overt
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Control in NV
Control in NV
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Public vs. Private NV
Public vs. Private NV
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Proxemics
Proxemics
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Kinesics
Kinesics
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Study Notes
Nonverbal Communication Lecture Notes
- Nonverbal communication encompasses all human responses that are not expressed through spoken or written words.
- Nonverbal communication is a superordinate category, while nonverbal behavior is a sub-category.
- Key components of nonverbal communication include:
- Face
- Voice
- Words
- Style
- Tone
- Body
- A working definition of nonverbal communication, offered by Knapp (1972), is that it encompasses all those human responses that are not described as overtly manifested words (either spoken or written).
- Nonverbal communication includes components like body language, design, space, appearance, and clothing.
- Nonverbal communication excludes spoken or written words.
- An illustration of the 93% figure in popular media and explanations of why people may believe it.
- Albert Mehrabian's study (1972) found a breakdown of communication as follows:
- 7% of the meaning is in the spoken words
- 38% of the meaning is in paralinguistic elements (tone, pitch, speed)
- 55% of the meaning is in facial expression.
- The 93% figure is not universally accurate, and Mehrabian himself often clarified that this figure only applies to a specific research circumstance.
- Harrison (1973) categorized nonverbal communication functions as:
- Defining, conditioning, and constraining the communication system
- Regulating the communication system
- Communicating content
- Ekman & Friesen (1969) identified six ways nonverbal communication relates to verbal communication:
- Repetition—nonverbal cues that reiterate the verbal message
- Substitution—nonverbal cues that replace verbal messages
- Contradiction—nonverbal cues that oppose verbal messages
- Complementing—nonverbal cues that add to and enrich a verbal message -Accentuating—nonverbal cues that emphasize specific parts of a verbal message
- Regulating—nonverbal cues used to control the flow of a conversation
- Key aspects of nonverbal communication structure and properties:
- Rule-bound, similar to language
- Intentionality (often less intentional than verbal communication)
- Awareness (often less consciously aware of nonverbal expressions than of verbal ones)
- Covert vs. Overt (some nonverbal expressions are more outwardly displayed than others)
- Control (some aspects of nonverbal communication are more easily controlled than others)
- Public vs. Private – Nonverbal cues used to be more private but are increasingly changing, in that they are being displayed more openly in public.
- Sources of nonverbal messages include:
- Environment
- Physical appearance
- Proxemics (use of space)
- Kinesics (body motion)
- Paralanguage (vocal cues)
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Description
Test your knowledge on the principles and components of nonverbal communication. This quiz covers various aspects of kinesics, including the sources and functions of nonverbal messages. Evaluate your understanding of how nonverbal cues differ from verbal communication.