Nonverbal Communication Quiz

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Questions and Answers

Which of the following is NOT considered a source of nonverbal messages?

  • Proxemics
  • Physical Appearance
  • Environment
  • Language (correct)

When compared to verbal communication, nonverbal behavior is generally considered to be:

  • More controlled
  • More intentional
  • More overtly learned (correct)
  • More public

Which of the following is NOT a component of 'kinesics,' the study of body motion in nonverbal communication?

  • Gestures
  • Postures
  • Touching behavior
  • Chronemics (correct)

How does the way people communicate nonverbally differ from verbal communication?

<p>Nonverbal communication is less rule-bound than verbal communication. (B)</p> Signup and view all the answers

What does the text suggest about the nature of nonverbal communication?

<p>Nonverbal communication is becoming more public, shifting from a private realm. (A)</p> Signup and view all the answers

What are the two primary categories of nonverbal communication addressed in the provided information?

<p>Structure &amp; Properties and Sources of Nonverbal messages (A)</p> Signup and view all the answers

Which of the following is NOT a source of nonverbal communication discussed in the text?

<p>Haptics (B)</p> Signup and view all the answers

Which of the following is NOT listed as an example of a nonverbal communication 'channel'?

<p>Chronemics (A)</p> Signup and view all the answers

What is the main focus of nonverbal communication?

<p>Responses that are not expressed through spoken or written words (C)</p> Signup and view all the answers

Which of the following is included under nonverbal communication?

<p>Body language (D)</p> Signup and view all the answers

What is one of the functions of nonverbal communication as classified by Harrison?

<p>To define, condition, and constrain the system (B)</p> Signup and view all the answers

What does nonverbal communication exclude?

<p>Spoken or written words (B)</p> Signup and view all the answers

How is nonverbal behavior categorized in relation to nonverbal communication?

<p>Nonverbal behavior is a subcategory of nonverbal communication (D)</p> Signup and view all the answers

According to Ekman & Friesen, which of the following is NOT a relation of nonverbal to verbal communication?

<p>Emphasize (D)</p> Signup and view all the answers

Which of the following does nonverbal communication NOT consist of?

<p>Written scripts (B)</p> Signup and view all the answers

Which aspect describes the properties of nonverbal messages as being a set of rules similar to language?

<p>Rule Bound (D)</p> Signup and view all the answers

What does 'Intentionality' refer to in the context of nonverbal messages?

<p>The purposeful creation of a message (D)</p> Signup and view all the answers

Which aspect is a historical example related to nonverbal communication?

<p>Theophrastus's types of men (A)</p> Signup and view all the answers

In which category would 'human responses which are not described as overtly manifested words' fall?

<p>Nonverbal communication (A)</p> Signup and view all the answers

In the classification of nonverbal communication, which function is related to communicating content?

<p>Regulate (C)</p> Signup and view all the answers

What is an example of nonverbal cues mentioned in the content?

<p>Facial expressions (B)</p> Signup and view all the answers

What does 'Covert versus Overt' refer to in the context of nonverbal messages?

<p>The conscious display versus hidden meaning (A)</p> Signup and view all the answers

Which function of nonverbal communication is specifically about acting as a substitute for verbal messages?

<p>Substitution (C)</p> Signup and view all the answers

What property of nonverbal messages relates to the influence of social context on interpretation?

<p>Public versus Private (B)</p> Signup and view all the answers

What percentage of meaning does Albert Mehrabian attribute to words spoken?

<p>7% (D)</p> Signup and view all the answers

Which part of communication did Albert Mehrabian assign the highest percentage of meaning?

<p>Facial expression (C)</p> Signup and view all the answers

According to popular media, what percentage of communication is claimed to be nonverbal?

<p>93% (A)</p> Signup and view all the answers

What does paralinguistic refer to in the context of communication?

<p>Voice tone and pitch (D)</p> Signup and view all the answers

What is one of the functional classifications of nonverbal communication described by Harrison?

<p>Regulating the system (D)</p> Signup and view all the answers

Which of the following statements reflects Albert Mehrabian's conclusion about the 93% claim of nonverbal communication?

<p>It is true for specific situations. (D)</p> Signup and view all the answers

Which of the following behaviors does NOT align with the description given in the content about nonverbal communication?

<p>Responding with clear and concise verbal answers (C)</p> Signup and view all the answers

How does the content categorize the role of body language in communication?

<p>It is critical for conveying meaning. (A)</p> Signup and view all the answers

Flashcards

Nonverbal Communication

All human responses not expressed through words, spoken or written.

NV Communication vs. NV Behavior

NV Communication is a broader category, while NV Behavior is a sub-category.

Elements of NV Communication

Includes body language, design, space, appearance, and clothing.

Exclusions of NV Communication

Does not include spoken or written words.

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Body Language

Nonverbal cues expressed through posture, gestures, and facial expressions.

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Design in NV Communication

Visual aspects that communicate messages, such as clothing and settings.

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Space in NV Communication

Use of physical space to convey meaning or emotions during interactions.

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Historical examples of NV Communication

Cultural insights such as Theophrastus's types of men and Chinese face analysis.

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Albert Mehrabian

A psychologist known for his studies on nonverbal communication, particularly in expressing emotions.

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Communication Breakdown

Misunderstandings in communication occurring due to reliance on verbal messages alone.

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93% Nonverbal Communication Myth

The claim that most communication is nonverbal based on Mehrabian's study; a simplification of complex interactions.

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7-38-55 Rule

A model by Mehrabian stating that 7% of meaning comes from spoken words, 38% from tone, and 55% from facial expression.

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Paralinguistic Features

Elements of communication such as tone, pitch, and volume that convey meaning beyond words.

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Functional Classification of Nonverbal Communication

A framework by Harrison categorizing nonverbal actions into defining, regulating, and content communication.

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Facial Expressions Importance

Facial expressions convey significant emotional meaning, often more than words do in communication.

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Functional Classification

Categories of nonverbal communication by A. Harrison (1973).

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Define, Condition, Constrain

First function of nonverbal communication; establishes limits and meanings.

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Regulate the System

Second function of nonverbal communication; manages interactions and social roles.

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Communicate Content

Third function of nonverbal communication; conveys information and emotions.

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Repetition in Communication

Reiterating a verbal message through nonverbal cues to emphasize importance.

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Substitution

Replacing words with nonverbal communication, like using gestures instead of spoken words.

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Contradiction

When nonverbal signals contradict verbal messages, causing confusion.

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Intentionality in Nonverbal Communication

The awareness and purpose behind nonverbal actions or cues.

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Rule Bound

Nonverbal communication has structured rules similar to language.

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Intentionality in NV

Nonverbal messages are often less intentional than verbal ones.

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Awareness in NV

Individuals are often less aware of their nonverbal cues.

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Covert vs. Overt

Nonverbal cues are often learned in a covert way, unlike overt verbal rules.

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Control in NV

Nonverbal communication is typically less controlled than verbal communication.

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Public vs. Private NV

Nonverbal messages can shift from private to public in context.

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Proxemics

The use of personal space in nonverbal communication.

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Kinesics

Body motion that includes gestures, postures, and facial expressions.

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Study Notes

Nonverbal Communication Lecture Notes

  • Nonverbal communication encompasses all human responses that are not expressed through spoken or written words.
  • Nonverbal communication is a superordinate category, while nonverbal behavior is a sub-category.
  • Key components of nonverbal communication include:
    • Face
    • Voice
    • Words
    • Style
    • Tone
    • Body
  • A working definition of nonverbal communication, offered by Knapp (1972), is that it encompasses all those human responses that are not described as overtly manifested words (either spoken or written).
  • Nonverbal communication includes components like body language, design, space, appearance, and clothing.
  • Nonverbal communication excludes spoken or written words.
  • An illustration of the 93% figure in popular media and explanations of why people may believe it.
  • Albert Mehrabian's study (1972) found a breakdown of communication as follows:
    • 7% of the meaning is in the spoken words
    • 38% of the meaning is in paralinguistic elements (tone, pitch, speed)
    • 55% of the meaning is in facial expression.
  • The 93% figure is not universally accurate, and Mehrabian himself often clarified that this figure only applies to a specific research circumstance.
  • Harrison (1973) categorized nonverbal communication functions as:
    • Defining, conditioning, and constraining the communication system
    • Regulating the communication system
    • Communicating content
  • Ekman & Friesen (1969) identified six ways nonverbal communication relates to verbal communication:
    • Repetition—nonverbal cues that reiterate the verbal message
    • Substitution—nonverbal cues that replace verbal messages
    • Contradiction—nonverbal cues that oppose verbal messages
    • Complementing—nonverbal cues that add to and enrich a verbal message -Accentuating—nonverbal cues that emphasize specific parts of a verbal message
    • Regulating—nonverbal cues used to control the flow of a conversation
  • Key aspects of nonverbal communication structure and properties:
    • Rule-bound, similar to language
    • Intentionality (often less intentional than verbal communication)
    • Awareness (often less consciously aware of nonverbal expressions than of verbal ones)
    • Covert vs. Overt (some nonverbal expressions are more outwardly displayed than others)
    • Control (some aspects of nonverbal communication are more easily controlled than others)
    • Public vs. Private – Nonverbal cues used to be more private but are increasingly changing, in that they are being displayed more openly in public.
  • Sources of nonverbal messages include:
    • Environment
    • Physical appearance
    • Proxemics (use of space)
    • Kinesics (body motion)
    • Paralanguage (vocal cues)

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