Nonverbal Communication Quiz
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Questions and Answers

Which of the following is NOT considered a source of nonverbal messages?

  • Proxemics
  • Physical Appearance
  • Environment
  • Language (correct)
  • When compared to verbal communication, nonverbal behavior is generally considered to be:

  • More controlled
  • More intentional
  • More overtly learned (correct)
  • More public
  • Which of the following is NOT a component of 'kinesics,' the study of body motion in nonverbal communication?

  • Gestures
  • Postures
  • Touching behavior
  • Chronemics (correct)
  • How does the way people communicate nonverbally differ from verbal communication?

    <p>Nonverbal communication is less rule-bound than verbal communication. (B)</p> Signup and view all the answers

    What does the text suggest about the nature of nonverbal communication?

    <p>Nonverbal communication is becoming more public, shifting from a private realm. (A)</p> Signup and view all the answers

    What are the two primary categories of nonverbal communication addressed in the provided information?

    <p>Structure &amp; Properties and Sources of Nonverbal messages (A)</p> Signup and view all the answers

    Which of the following is NOT a source of nonverbal communication discussed in the text?

    <p>Haptics (B)</p> Signup and view all the answers

    Which of the following is NOT listed as an example of a nonverbal communication 'channel'?

    <p>Chronemics (A)</p> Signup and view all the answers

    What is the main focus of nonverbal communication?

    <p>Responses that are not expressed through spoken or written words (C)</p> Signup and view all the answers

    Which of the following is included under nonverbal communication?

    <p>Body language (D)</p> Signup and view all the answers

    What is one of the functions of nonverbal communication as classified by Harrison?

    <p>To define, condition, and constrain the system (B)</p> Signup and view all the answers

    What does nonverbal communication exclude?

    <p>Spoken or written words (B)</p> Signup and view all the answers

    How is nonverbal behavior categorized in relation to nonverbal communication?

    <p>Nonverbal behavior is a subcategory of nonverbal communication (D)</p> Signup and view all the answers

    According to Ekman & Friesen, which of the following is NOT a relation of nonverbal to verbal communication?

    <p>Emphasize (D)</p> Signup and view all the answers

    Which of the following does nonverbal communication NOT consist of?

    <p>Written scripts (B)</p> Signup and view all the answers

    Which aspect describes the properties of nonverbal messages as being a set of rules similar to language?

    <p>Rule Bound (D)</p> Signup and view all the answers

    What does 'Intentionality' refer to in the context of nonverbal messages?

    <p>The purposeful creation of a message (D)</p> Signup and view all the answers

    Which aspect is a historical example related to nonverbal communication?

    <p>Theophrastus's types of men (A)</p> Signup and view all the answers

    In which category would 'human responses which are not described as overtly manifested words' fall?

    <p>Nonverbal communication (A)</p> Signup and view all the answers

    In the classification of nonverbal communication, which function is related to communicating content?

    <p>Regulate (C)</p> Signup and view all the answers

    What is an example of nonverbal cues mentioned in the content?

    <p>Facial expressions (B)</p> Signup and view all the answers

    What does 'Covert versus Overt' refer to in the context of nonverbal messages?

    <p>The conscious display versus hidden meaning (A)</p> Signup and view all the answers

    Which function of nonverbal communication is specifically about acting as a substitute for verbal messages?

    <p>Substitution (C)</p> Signup and view all the answers

    What property of nonverbal messages relates to the influence of social context on interpretation?

    <p>Public versus Private (B)</p> Signup and view all the answers

    What percentage of meaning does Albert Mehrabian attribute to words spoken?

    <p>7% (D)</p> Signup and view all the answers

    Which part of communication did Albert Mehrabian assign the highest percentage of meaning?

    <p>Facial expression (C)</p> Signup and view all the answers

    According to popular media, what percentage of communication is claimed to be nonverbal?

    <p>93% (A)</p> Signup and view all the answers

    What does paralinguistic refer to in the context of communication?

    <p>Voice tone and pitch (D)</p> Signup and view all the answers

    What is one of the functional classifications of nonverbal communication described by Harrison?

    <p>Regulating the system (D)</p> Signup and view all the answers

    Which of the following statements reflects Albert Mehrabian's conclusion about the 93% claim of nonverbal communication?

    <p>It is true for specific situations. (D)</p> Signup and view all the answers

    Which of the following behaviors does NOT align with the description given in the content about nonverbal communication?

    <p>Responding with clear and concise verbal answers (C)</p> Signup and view all the answers

    How does the content categorize the role of body language in communication?

    <p>It is critical for conveying meaning. (A)</p> Signup and view all the answers

    Flashcards

    Nonverbal Communication

    All human responses not expressed through words, spoken or written.

    NV Communication vs. NV Behavior

    NV Communication is a broader category, while NV Behavior is a sub-category.

    Elements of NV Communication

    Includes body language, design, space, appearance, and clothing.

    Exclusions of NV Communication

    Does not include spoken or written words.

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    Body Language

    Nonverbal cues expressed through posture, gestures, and facial expressions.

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    Design in NV Communication

    Visual aspects that communicate messages, such as clothing and settings.

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    Space in NV Communication

    Use of physical space to convey meaning or emotions during interactions.

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    Historical examples of NV Communication

    Cultural insights such as Theophrastus's types of men and Chinese face analysis.

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    Albert Mehrabian

    A psychologist known for his studies on nonverbal communication, particularly in expressing emotions.

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    Communication Breakdown

    Misunderstandings in communication occurring due to reliance on verbal messages alone.

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    93% Nonverbal Communication Myth

    The claim that most communication is nonverbal based on Mehrabian's study; a simplification of complex interactions.

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    7-38-55 Rule

    A model by Mehrabian stating that 7% of meaning comes from spoken words, 38% from tone, and 55% from facial expression.

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    Paralinguistic Features

    Elements of communication such as tone, pitch, and volume that convey meaning beyond words.

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    Functional Classification of Nonverbal Communication

    A framework by Harrison categorizing nonverbal actions into defining, regulating, and content communication.

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    Facial Expressions Importance

    Facial expressions convey significant emotional meaning, often more than words do in communication.

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    Functional Classification

    Categories of nonverbal communication by A. Harrison (1973).

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    Define, Condition, Constrain

    First function of nonverbal communication; establishes limits and meanings.

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    Regulate the System

    Second function of nonverbal communication; manages interactions and social roles.

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    Communicate Content

    Third function of nonverbal communication; conveys information and emotions.

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    Repetition in Communication

    Reiterating a verbal message through nonverbal cues to emphasize importance.

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    Substitution

    Replacing words with nonverbal communication, like using gestures instead of spoken words.

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    Contradiction

    When nonverbal signals contradict verbal messages, causing confusion.

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    Intentionality in Nonverbal Communication

    The awareness and purpose behind nonverbal actions or cues.

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    Rule Bound

    Nonverbal communication has structured rules similar to language.

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    Intentionality in NV

    Nonverbal messages are often less intentional than verbal ones.

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    Awareness in NV

    Individuals are often less aware of their nonverbal cues.

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    Covert vs. Overt

    Nonverbal cues are often learned in a covert way, unlike overt verbal rules.

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    Control in NV

    Nonverbal communication is typically less controlled than verbal communication.

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    Public vs. Private NV

    Nonverbal messages can shift from private to public in context.

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    Proxemics

    The use of personal space in nonverbal communication.

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    Kinesics

    Body motion that includes gestures, postures, and facial expressions.

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    Study Notes

    Nonverbal Communication Lecture Notes

    • Nonverbal communication encompasses all human responses that are not expressed through spoken or written words.
    • Nonverbal communication is a superordinate category, while nonverbal behavior is a sub-category.
    • Key components of nonverbal communication include:
      • Face
      • Voice
      • Words
      • Style
      • Tone
      • Body
    • A working definition of nonverbal communication, offered by Knapp (1972), is that it encompasses all those human responses that are not described as overtly manifested words (either spoken or written).
    • Nonverbal communication includes components like body language, design, space, appearance, and clothing.
    • Nonverbal communication excludes spoken or written words.
    • An illustration of the 93% figure in popular media and explanations of why people may believe it.
    • Albert Mehrabian's study (1972) found a breakdown of communication as follows:
      • 7% of the meaning is in the spoken words
      • 38% of the meaning is in paralinguistic elements (tone, pitch, speed)
      • 55% of the meaning is in facial expression.
    • The 93% figure is not universally accurate, and Mehrabian himself often clarified that this figure only applies to a specific research circumstance.
    • Harrison (1973) categorized nonverbal communication functions as:
      • Defining, conditioning, and constraining the communication system
      • Regulating the communication system
      • Communicating content
    • Ekman & Friesen (1969) identified six ways nonverbal communication relates to verbal communication:
      • Repetition—nonverbal cues that reiterate the verbal message
      • Substitution—nonverbal cues that replace verbal messages
      • Contradiction—nonverbal cues that oppose verbal messages
      • Complementing—nonverbal cues that add to and enrich a verbal message -Accentuating—nonverbal cues that emphasize specific parts of a verbal message
      • Regulating—nonverbal cues used to control the flow of a conversation
    • Key aspects of nonverbal communication structure and properties:
      • Rule-bound, similar to language
      • Intentionality (often less intentional than verbal communication)
      • Awareness (often less consciously aware of nonverbal expressions than of verbal ones)
      • Covert vs. Overt (some nonverbal expressions are more outwardly displayed than others)
      • Control (some aspects of nonverbal communication are more easily controlled than others)
      • Public vs. Private – Nonverbal cues used to be more private but are increasingly changing, in that they are being displayed more openly in public.
    • Sources of nonverbal messages include:
      • Environment
      • Physical appearance
      • Proxemics (use of space)
      • Kinesics (body motion)
      • Paralanguage (vocal cues)

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    Description

    Test your knowledge on the principles and components of nonverbal communication. This quiz covers various aspects of kinesics, including the sources and functions of nonverbal messages. Evaluate your understanding of how nonverbal cues differ from verbal communication.

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