Lesson 1 Purposive Communication PDF

KOLEHIYO NG LUNGSOD NG DASMARIÑAS BRGY. BUROL MAIN, CITY OF DASMARIÑAS, CAVITE, PHILIPPINES 4114  PURPOSIVE COMMUNICATION GEC 4000 Prepared by: Inst. Janine M. Reuta, LPT  Communication Processes, Principles, and Ethics GEC 4000 – Lesson 1 Prepared by:...

KOLEHIYO NG LUNGSOD NG DASMARIÑAS BRGY. BUROL MAIN, CITY OF DASMARIÑAS, CAVITE, PHILIPPINES 4114  PURPOSIVE COMMUNICATION GEC 4000 Prepared by: Inst. Janine M. Reuta, LPT  Communication Processes, Principles, and Ethics GEC 4000 – Lesson 1 Prepared by: Inst. Janine M. Reuta, LPT Icebreaker Learning Outcomes Describe the nature, elements, and functions of verbal and non-verbal communication in various and multi- cultural contexts What is Communication? Communication is the process of sending and receiving messages through verbal or nonverbal means. Communication was derived from the Latin word “communis” which means“ to share and inform” ideas, feelings, etc.” Did you know? Almost 91% of professionals from the world’s top 300 multinational companies said that communicating in English is important for work success, but only 7% of them indicate that their current level of English is sufficient for their jobs. This is based on “The Globalization of English” research study conducted by the McKinsey Global Institute. Communication Processes 1. Transmission model 2. Interaction Model 3. Transaction Model Encoding Decoding noise Hi! Message Channel noise Sender Receiver Transmission Model  Interaction Model Physical feedback context noise Hi! Encoding Decoding Channel Psycholo noise gical Sender- Sender- context Receiver Receiver feedback  Transaction Model Psychological and Physical Context Cultural Context Social Co-creation Context of meaning Communicator Communicator Relational Context Types of Communication ▸ Verbal (intrapersonal communication, interpersonal communication, public communication, mass, communication). ▸ Non-verbal (silence, body language, facial expression, paralanguage, haptics, proxemics, clothes and personal appearance, symbols).  Verbal Intrapersonal Interpersonal Communication Communication  Verbal Public Mass Communication Communication  Non-Verbal Body Language Silence  Non-Verbal Facial Expression Haptics  Non-Verbal Eye gaze  Non-Verbal Proxemics  Non-Verbal Signs Communication Principles ▸ Communication is integrated into all parts of our lives ▸ Communication meets needs ▸ Communication is a process ▸ Communication is guided by culture and context ▸ Communication is learned ▸ Communication has ethical implications Principles of Effective Communication Clarity - This is relevant to both the message and the reason it needs to be sent. In addition to ensuring that the message is understood by both the sender and the recipient, it is crucial that the message be sent and received using the proper language and communication channels. Principles of Effective Communication Conciseness - Given the purpose of the message, it should be as brief as possible. This is especially important in the majority of contemporary business and academic contexts where time is of the essence. It should be free of unnecessary information that could impede communication. Principles of Effective Communication Completeness - Even though it is brief, the message ought to be accurate and comprehensive. Background information should be provided whenever it's necessary to give a better context; facts and observations might also be useful. Principles of Effective Communication Organization - Planning is typically required for effective communication to guarantee the orderly progression of ideas and transitions between them. Though there are times when communication is spontaneous, this shouldn't be used as justification for disorganized idea presentations. Principles of Effective Communication Empathy - The message's sender ought to be considerate of the recipient's wants and needs. When speaking with someone face-to-face, the speaker must constantly be aware of the listener's response and modify their communication style accordingly. Principles of Effective Communication Flexibility - People differ in their communication styles, and as a result, so do their expectations. In order to prevent misunderstandings or misinterpretations, effective communicators are able to adjust their message or delivery method to the changing needs and expectations of their audience. Communication Functions Communication Functions 1. The Socio-Psychological Tradition Communication as Interpersonal Interaction and Influence Communication Functions 2. The Cybernetic Tradition Communication as System of Information Processing Communication Functions 3. The Rhetorical Tradition Communication as Artful Public Address Communication Functions 4. The Semiotic Tradition Communication as the Process of Sharing Meaning Through Signs Communication Functions 5. The Socio-Cultural Tradition Communication as the Creation and Enactment of Social Reality Communication Functions 6. The Critical Tradition Communication as a Reflective Challenge of Unjust Discourse Communication Ethics Communication Ethics Ethos Pathos Logos Communication Ethics The Semiotic Fundamentals of Ethical Communication ▸ Responsible Thinking ▸ Decision Making ▸ Development of Relationship