Podcast
Questions and Answers
What is communication?
What is communication?
The process of sending and receiving messages through verbal or nonverbal means.
Which models of communication are mentioned?
Which models of communication are mentioned?
Only 7% of professionals believe their current level of English is sufficient for their jobs.
Only 7% of professionals believe their current level of English is sufficient for their jobs.
True
Communication is guided by __________ and context.
Communication is guided by __________ and context.
Signup and view all the answers
Name one principle of effective communication.
Name one principle of effective communication.
Signup and view all the answers
Match the communication types with their descriptions:
Match the communication types with their descriptions:
Signup and view all the answers
What does empathy in communication imply?
What does empathy in communication imply?
Signup and view all the answers
Study Notes
Communication Overview
- Communication is the process of sending and receiving messages through verbal or nonverbal means.
- The term originates from the Latin word “communis,” meaning “to share and inform” ideas and feelings.
Importance of Communication
- 91% of professionals in top multinational companies believe English communication is vital for work success.
- However, only 7% feel their English proficiency is adequate for job performance.
Communication Models
-
Transmission Model:
- Involves sender, message, channel, noise, and receiver.
- Focuses on message transmission from sender to receiver.
-
Interaction Model:
- Emphasizes feedback, encoding, decoding, and context (physical, psychological).
- Highlights the dynamic nature of communication.
-
Transaction Model:
- Considers psychological, physical, cultural, and social contexts.
- Emphasizes co-creation of meaning between communicators.
Types of Communication
-
Verbal Communication:
- Intrapersonal: Self-communication.
- Interpersonal: Communication between individuals.
- Public: Communication to a larger audience.
- Mass: Communication through mass media.
-
Non-Verbal Communication:
- Includes silence, body language, facial expressions, paralanguage, haptics (touch), proxemics (space), personal appearance, and symbols.
Principles of Communication
- Integrated into all aspects of life.
- Meets various human needs.
- Is a continuous process.
- Influenced by cultural and contextual factors.
- Learned behavior with ethical implications.
Principles of Effective Communication
- Clarity: Ensure the message is understood using appropriate language and channels.
- Conciseness: Keep messages brief and focused to save time and avoid unnecessary information.
- Completeness: Provide accurate information and necessary context for better understanding.
- Organization: Plan communication for a clear structure, even in spontaneous situations.
- Empathy: Be considerate of the recipient's needs, adjusting communication style based on their responses.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz explores the fundamental concepts of communication processes, including the nature, elements, and functions of verbal and non-verbal communication within diverse cultural contexts. Designed for GEC 4000, this lesson encourages understanding of ethical principles in communication.
