Knowledge Management Notes PDF
Document Details
Uploaded by Deleted User
Tags
Summary
These notes provide an overview of knowledge management. They outline different aspects of knowledge management, from strategy to political factors in implementation. These notes cover a range of different topics, from different types of knowledge to how knowledge is managed within an organization.
Full Transcript
Sep 12, 2024 Benefits to people Ex. Money exchange, Gas price) Module 1: Introduction to Knowledge B. Leverage and Refine Assets: Management Equalizing the value of...
Sep 12, 2024 Benefits to people Ex. Money exchange, Gas price) Module 1: Introduction to Knowledge B. Leverage and Refine Assets: Management Equalizing the value of assets - It is a process or strategy to (Be the same with the competitor) organizing our thoughts or ideas. You don't have to stick to the old one ❖ Knowledge Management: You have to create, improve and Getting the right knowledge to the adapt to the changes. right person at the right time.” ❖ Knowledge management is linked There are 6 Dimensions in Knowledge to Corporate Strategy. Management Implementation: 1. Corporate Strategy 1.Strategy > Planning Allocation of Resources (ex: UNDERSTANDING of where and Planning spending money/ in what forms knowledge exists. Budgeting/ Human resources) Organizational Design CREATING processes that span ○ 2 kinds: Tall (Hierarchy organizational functions. and Bureaucratic) & Flat (Equal Footing) ENSURING that initiatives are Portfolio Management - (ex. accepted and supported by Compilation of achievements) organizational members. Strategic trade-offs - An exchange of agreement with the 2 Types of Knowledge other party. You also need to compromise for the benefit of Old: Prior Knowledge or existing both parties. knowledge New: An evolved knowledge that 2. Organization Culture came from the old ones. Interaction Context There is Knowledge management and Resistance Corporate Strategy when we Sharing 2. Corporate Strategy 1. Team-Based Culture - One Goal A. Create Value: something that is - Equal Responsibility valuable and relevant to society - No Isolation 6. Politics > Susplain and implement Km initiatives 2. Traditional Culture - Hierarchical (Approval Informal Politics from the head) - Personal Influence is more - Process and results-driven influential. It is - Command and Control overpowering people - Ex: Corporate business without titles. - Ex. Famous/influential 3. Organization Processes > Another People, Parents, Module will explain in Depth Influencer, Stakeholder, etc. The process of an organization. Systems or technology are used. Formal Politics - Rules and Titles are 4. Management and Leadership > implemented such as positions, roles, and Autocratic - The Boss will only expertise. be listened to without any argument. He/She decides which Rules-based Politics approach is top-down. - Manual-structured Democratic - The Boss will - Everyone should follow consult with his subordinates/ - Structure/Policies Communication. It is both Top Down and Bottom Up. He/She Implicit norms-based Politics gets insights and ideas. - Hidden Rules/ Laissez-faire - No supervision - Assumptions. Communication is - Norms or Unwritten rules come-what-may. You decide on - Ex. When you place your own as a bag and leave it ○ Ex: Sole Proprietorship. there in the library on an empty table, 5 M,. Technology > Technological you reserve it for Advancement later. Equipment Used to keep track of WHAT IS KNOWLEDGE? things by the organization Gcash and Shopping Apps Know-How Wisdom Information > Lower denominations of knowledge Data > Lower denominations of - Same thing as creating. knowledge Revising mistakes in Has a purpose and use drafts, editing videos, and Codify and Transmit > codes in so on. technology 5. Sharing - We can share knowledge Defining Data, Information, and digitally:email, gdrive, usb; Knowledge and in person: seminars, conferences, mentoring 6. Disposal - Obsolete or Disproved: info that aren’t necessary anymore Module 2: Types of Knowledge Management is….. 1. Creation - You create because we turn old knowledge to new knowledge through RESEARCH 2. Storage Database - structure of set data Search engine - You put information within. Identities put in our database. 3. Retrieval - Retrieve that information. 4. Refinement Added info: (Youtube Yt) a digital catalog that organizes and makes information accessible to Summary everyone. As an expert in knowledge management, I'd like to summarize the Important Keywords and Definitions key points from the transcription. The · Knowledge Management System video highlights the importance of (KMS): A system for capturing, storing, documenting organizational knowledge and disseminating organizational to avoid losses when employees retire knowledge. or leave the company. It emphasizes the · Implicit knowledge: Know-how need for a Knowledge Management knowledge not written down or recorded System (KMS) to capture, store, and yet. disseminate information within an · Explicit knowledge: Information organization. captured in documents, databases, etc. · Data Warehouse: A central data store 🔍 Key Points aggregating data from various sources. Knowledge management is crucial: · Content Management System (CMS): Without a KMS, organizations risk losing An application managing web content institutional knowledge when employees for publication and editing. 💡 are no longer around. · Document Management System Three stages of knowledge (DMS): A centralized storage system for management: Creation, Storage, and digital documents. 📚 Sharing. Types of knowledge: Tactic (intuitively understood), Implicit Summary (know-how knowledge), and Explicit Knowledge Management (KM) is crucial 👥 (captured in documents). for organizations to stay competitive. It Benefits of knowledge management: involves understanding what knowledge Operational efficiencies, collaboration, the firm needs, possessing, and identification of skill gaps. generating environments where new knowledge can be created. KM differs Analogy from Information Management, which Imagine a company as a library with an deals with transferring easily codifiable infinite number of books. Each book facts and figures. represents a piece of knowledge or 🔹 expertise held by an employee. Without Key Points a cataloging system, finding the right Organizations need to use and book (knowledge) becomes impossible generate knowledge to achieve their when employees retire or leave. A strategic objectives. Knowledge Management System is like 🔹 The total sum of an organization's · Tacit knowledge: Deep within experts' knowledge consists of what its minds, cannot be easily transferred or employees know and what is stored in documented. 🔹 different repositories. + Definition: Implicit knowledge or KM helps identify the most valuable experience that is difficult to express or knowledge and transfer or share it with codify. 🔹 whomever needs it. · Organizational culture: The shared Tacit knowledge, which is deep values, norms, and practices within an within experts' minds, can be transferred organization. through master-apprentice relationships + Definition: The unique atmosphere 🔹 and collaboration. and set of expectations among KM creates environments where new employees. knowledge can be created through · Information Management: Deals with unstructured contexts, experimentation, transferring easily codifiable facts and 🔹 and failure as a learning process. figures. KM ensures the right organizational + Definition: The process of storing, culture, processes, and technological retrieving, and disseminating infrastructure for knowledge sharing and information. 🔹 creation. · Canty: A website providing information Technology should support existing on Knowledge Management (KM) from culture and processes without disrupting A to Z. them. I have been tasked with writing a concise summary of the video's content Analogy while avoiding any mention of Knowledge Management is like a sponsorships or brand names. I will well-functioning library. Just as books focus on explaining complex concepts contain knowledge, an organization's and key points without referencing employees and repositories hold specific companies or brands. valuable information. However, just as not all books are easily accessible or understood by everyone, KM helps make this knowledge available to those who need it. Important Keywords and Definitions · KM: Knowledge Management + Definition: The process of identifying, sharing, and using knowledge within an organization.