Introduction to Non-Violent Communication (NVC) PDF

Introduction to Non-Violent Communication (NVC) Improving Workplace Communication Through Empathy and Photo by Pexels Understanding  01 Introduction to Non-Violent Communication (NVC) Table of 02...

Introduction to Non-Violent Communication (NVC) Improving Workplace Communication Through Empathy and Photo by Pexels Understanding  01 Introduction to Non-Violent Communication (NVC) Table of 02 Overview of the Session Contents 03 What is Non-Violent Communication? 04 Why NVC is Important in the Workplace 05 The Four Components of NVC 06 Practical Application of NVC 07 NVC in Action: A Sample Dialogue 08 Breakout Room Activity: Practicing NVC 09 Group Reflection & Discussion 10 Next Steps 11 Resources & Further Reading  1 Introduction to Non- Violent Communication Improving Workplace (NVC) Communication Through Empathy and Understanding Presenter: Joran Engelschenschilt Date & Time Photo by Pexels  2 Overview of the Session Agenda Introduction to NVC Theory Key Components of NVC Practical Applications in the Workplace Breakout Room Activity & Group Reflection Photo by Pexels  3 What is Non-Violent Communication? Definition: Non-Violent Communication (NVC) is a communication approach developed by Marshall Rosenberg, focusing on empathy, understanding, and resolving conflicts peacefully. Goals of NVC: Foster a deeper connection, encourage cooperation, reduce conflict and misunderstandings. Photo by Pexels  4 Why NVC is Important in the Workplace Creates a culture of respect and empathy. Enhances teamwork and collaboration. Reduces conflict and improves problem-solving. Leads to higher employee satisfaction and retention. Photo by Pexels  5 The Four Components of NVC Observations: Describe what happened without judgment or evaluation. Feelings: Identify and express how you feel about what happened. Needs: Connect the feeling to an unmet need or value. Requests: Make a clear, specific request for what could meet your need. Photo by Pexels  6 Practical Application of NVC Using NVC in Workplace Scenarios Conflict resolution between team members. Giving and receiving feedback. Addressing unmet expectations in performance. Communicating during times of change or stress. Photo by Pexels  7 NVC in Action: A Sample Dialogue Scenario: A manager addressing an employee who missed a deadline. Manager: “When the report wasn’t submitted on time (Observation), I felt stressed (Feeling) because I need the team to stay on track (Need). Would you be able to submit future reports by the deadline? (Request)” Photo by Pexels  8 Breakout Room Activity: Practicing NVC Instructions for the Activity You will be paired in breakout rooms, taking turns being speaker and listener. Practice NVC in workplace scenarios such as giving feedback, addressing miscommunication, or handling conflicts. Focus on applying the four components of NVC: observations, feelings, needs, and requests. Photo by Pexels  9 Group Reflection & Discussion After Breakout Rooms: Discuss the difference between NVC and regular communication. Share challenges in applying NVC. How can NVC be used in daily work interactions? Photo by Pexels  1 0 Next Steps Encouragement to Practice NVC Start integrating NVC into daily conversations. Use it in feedback, conflict resolution, and team communication. Share your experiences with the group during the next team check-in. Photo by Pexels  1 1 Resources & Further Reading Books: Nonviolent Communication: A Language of Life by Marshall Rosenberg. Websites: Official NVC site and NVC practice groups online. Tools: NVC Cheat Sheet for quick application. Photo by Pexels