Non-Violent Communication Basics

Which component of NVC involves stating feelings related to an event?

The Requests component of NVC involves expressing unmet needs.

Name one practical application of NVC in the workplace.

In NVC, the process starts with an ______ that describes what happened without judgment.

Match the following NVC components with their correct descriptions:

What is the main focus of Non-Violent Communication (NVC)?

Which of the following scenarios is NOT an application of NVC?

NVC aims to increase conflict within the workplace.

NVC can only be used within formal settings, not in daily interactions.

What is a key goal of practicing NVC in the workplace?

Who developed the Non-Violent Communication approach?

Non-Violent Communication helps to create a culture of _____ and empathy.

Match the following benefits of NVC with their correct descriptions:

Which is NOT a goal of Non-Violent Communication?

NVC has no impact on employee satisfaction.

What are the four components of NVC?

Introduction to Non-Violent Communication (NVC)

NVC is a communication approach focusing on empathy, understanding, and conflict resolution, developed by Marshall Rosenberg.
It encourages deeper connection, cooperation, and reduces conflict and misunderstandings.

Why NVC is Important in the Workplace

Creates a respectful and empathetic work environment.
Enhances teamwork and collaboration.
Reduces conflict and improves problem-solving.
Increases employee satisfaction and retention.

The Four Components of NVC

Observations: Describe what happened objectively, without judgment or evaluation.
Feelings: Identify and express how you feel about the situation.
Needs: Connect feelings to unmet needs or values.
Requests: Make clear, specific requests to address your needs.

Practical Application of NVC

Conflict resolution between team members.
Giving and receiving critical feedback.
Addressing unmet expectations in performance.
Communicating during times of change or stress.

NVC in Action: A Sample Dialogue

In a scenario where a report is late, a manager uses NVC to address the employee.
The manager focuses on factual observation, expresses stress, connects it to the need for the team to stay on track, and requests future timely submissions.

Breakout Room Activity: Practicing NVC

Participants practice NVC in workplace scenarios with a partner.
They take turns being the speaker and the listener.
They focus on applying the four components of NVC in conversations.

Group Reflection and Discussion

Participants discuss the difference between NVC and regular communication.
They share challenges in applying NVC in real-world scenarios.
They explore how to integrate NVC into daily work interactions.

Next Steps

Participants are encouraged to practice using NVC in their daily conversations.

Explore the key principles of Non-Violent Communication (NVC) developed by Marshall Rosenberg. This quiz delves into its importance in the workplace, the four foundational components, and practical applications for enhancing communication and conflict resolution. Learn how to foster a more empathetic and understanding work environment.