Insurance complaint Taking care PPT.pptx

Site visit on Insurance Related Complaint 1 Overview: Ecozen working on B2B and EPC (B2C) at the Pan India. B2C/EPC is cover 5 year warranty along with insurance as per work order term & condition. Insurance cover all type of losses STFI (Storm, T...

Site visit on Insurance Related Complaint 1 Overview: Ecozen working on B2B and EPC (B2C) at the Pan India. B2C/EPC is cover 5 year warranty along with insurance as per work order term & condition. Insurance cover all type of losses STFI (Storm, Tempest, Flood, and Inundation), burglary, theft etc. Purpose: Insurance is mandatory by govt agency as per tender or work order. It cover loss all type of losses STFI, burglary, theft etc. Recover loss like Solar module damage, and any kind of theft. Educate farmer and SE is main purpose to conduct this. Contact Person- Amar Arora, Jay Ratnakar. 2  Ecozen Ecozen+Icon Ecozen Ecozen Eco z mie en+Pre State SI r Chhattisgarh Ecozen Haryana Ecozen & Icon Solar Ecozen, Icon Solar & Maharashtra Dynamech Ecozen Ecozen Punjab Ecozen n Rajasthan Ecozen Jharkhand Ecozen oze Ecozen Uttar Pradesh Ecozen & Premier Ec Ecozen+Ico Himachal n+Dyname Ecozen Pradesh cech Tripura Ecozen & Icon Solar Odisha Ecozen 3  Newspaper Cutting As per insurance policy claim intimation should be immediate receive to Insurer or 48 hours. Maximum 7 days with valid reason. Ask for the loss details, date of the incident /loss, and causes, and collect the documents listed below. S.N. REQUIRED DOCUMENTS 1 Neet and clean Photos with geo tag and date. 2 JCC/JCR (Provide by Insurance Team) 3 Work order (Provide by Insurance Team) 4 Original Purchase Invoice copy (Provide by Insurance Team) STFI (Storm, Tempest, Flood, and Theft/Damage by Unknown person Inundation) 5 FIR copy (IPC u/s 154, 279) Newspaper Cutting/IMD report Punchnama original (With Auth. Seal 6 Punchnama original (With Auth. Seal sign) sign) 7 Adhar card copy Adhar card copy 8 Khasara Detail of land Khasara Detail of land 4  Sample Newspaper Cutting Newspaper cutting- have storm, STFI mention on that area Sample Newspaper for Damage Due to STFI 5  Sample Panchnama Panchnama Details- Incident detail (Causes), Date of incident, Loss item detail, authorize person with seal and sign Panchnama for Damage by Panchnama for Damage Panchnama for Damage Unknown person Due to STFI Due to STFI(Marathi) 6  Sample FIR/NCR/GD Details- Theft /Big loss (5+ Modules damage)case- FIR mandatory (IPC U/S-154,279 ) Small Damage case- 1-5 Module damage case- NCR, GD (General Diary) mandatory. NCR Copy FIR Copy 7  Sample Photos Details- Clear visible damage Photos with beneficiary photos is mandatory. Geo tag also required. Site Photos with beneficiary Solar Modules Spec Module spec sticker and Serial number sticker Module Serial Number sticker Site Photos with beneficiary 8 Q&A  Thank You