Questions and Answers
What types of losses are covered by insurance according to the document?
STFI (Storm, Tempest, Flood, Inundation), burglary, theft.
Insurance is mandatory by ______ agency as per tender or work order.
government
It is not necessary to have an FIR for theft cases as long as the loss is minor.
False
What is the maximum time allowed to intimate a claim to the insurer?
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List two required documents for filing an insurance claim.
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What types of losses are covered under the insurance policy mentioned?
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Insurance is mandatory by the _______ as per tender or work order.
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Match the required documents with their descriptions for an insurance claim:
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What is the maximum time frame to notify the insurer of an insurance claim?
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A FIR is mandatory for small damage cases involving 1-5 modules.
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Who are the contact persons mentioned in the document?
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Study Notes
Insurance Overview
- Ecozen operates in B2B and EPC (Business-to-Consumer) across India, offering a 5-year warranty that includes insurance.
- Insurance covers various losses, including Storm, Tempest, Flood, Inundation (STFI), burglary, and theft.
- Government mandates insurance in tender or work order documents to compensate for losses.
Purpose of Insurance
- Ensures protection against risks such as solar module damage and theft.
- Aims to educate farmers and stakeholders about insurance benefits.
- Contact for inquiries includes Amar Arora and Jay Ratnakar.
Required Actions for Claims
- Claims must be reported to the insurer immediately or within 48 hours; a maximum of 7 days is allowable with a valid reason.
- Necessary information for claims includes loss details, date of incident, causes of loss, and required documentation.
Required Documentation for Claims
- Neat and clean photos with geo-tagging and date.
- Joint Claim Certificate (JCC) or Joint Claim Report (JCR) provided by the Insurance Team.
- Original work order and purchase invoice.
- FIR (First Information Report) copy for theft or severe damages.
- Original Punchnama with an authorized seal/signature detailing the incident.
- Aadhar card copy and Khasara details of the land.
Types of Claims
- Claims related to STFI and theft must include incident specifics such as causes, date, and loss item details.
- FIR is mandatory for significant losses (5+ modules); smaller losses require a Non-Cognizable Report (NCR) or General Diary (GD).
Visual Documentation
- Clear, visible damage photos, including beneficiary images, are essential for claims. Geo-tagging is required for these photos.
- Solar module specifications must be documented, including module serial number stickers.
Additional Important Notes
- Newspaper articles can support claims for damage due to STFI, indicating prior weather-related incidents in the area.
- All documents listed are critical for ensuring a successful claim process.
Insurance Overview
- Ecozen operates in B2B and EPC (Business-to-Consumer) across India, offering a 5-year warranty that includes insurance.
- Insurance covers various losses, including Storm, Tempest, Flood, Inundation (STFI), burglary, and theft.
- Government mandates insurance in tender or work order documents to compensate for losses.
Purpose of Insurance
- Ensures protection against risks such as solar module damage and theft.
- Aims to educate farmers and stakeholders about insurance benefits.
- Contact for inquiries includes Amar Arora and Jay Ratnakar.
Required Actions for Claims
- Claims must be reported to the insurer immediately or within 48 hours; a maximum of 7 days is allowable with a valid reason.
- Necessary information for claims includes loss details, date of incident, causes of loss, and required documentation.
Required Documentation for Claims
- Neat and clean photos with geo-tagging and date.
- Joint Claim Certificate (JCC) or Joint Claim Report (JCR) provided by the Insurance Team.
- Original work order and purchase invoice.
- FIR (First Information Report) copy for theft or severe damages.
- Original Punchnama with an authorized seal/signature detailing the incident.
- Aadhar card copy and Khasara details of the land.
Types of Claims
- Claims related to STFI and theft must include incident specifics such as causes, date, and loss item details.
- FIR is mandatory for significant losses (5+ modules); smaller losses require a Non-Cognizable Report (NCR) or General Diary (GD).
Visual Documentation
- Clear, visible damage photos, including beneficiary images, are essential for claims. Geo-tagging is required for these photos.
- Solar module specifications must be documented, including module serial number stickers.
Additional Important Notes
- Newspaper articles can support claims for damage due to STFI, indicating prior weather-related incidents in the area.
- All documents listed are critical for ensuring a successful claim process.
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Description
This quiz covers insurance-related complaints in the context of Ecozen's operations in B2B and B2C sectors. It focuses on the mandatory insurance requirements as per government agency guidelines and the types of losses covered including STFI and theft. Understanding these key aspects is essential for managing risks effectively.
