Summary

This document discusses human resources, defining it as the people who make up an organization's workforce. It further outlines organizations as groups of people working together towards a common goal. The document also explores strategic goals, such as increasing revenue and improving customer satisfaction, and touches upon Human Resource Management (HRM).

Full Transcript

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Welcome to Evernote! Open in Evernote Work anywhere, remember everything and tackle any project, all in one place. Human Resources Insert AI Edit Sans Serif 16 Copy note link Note width Optimize readability Fit to window Find within note Human Resources Print Human resources = people who make up the workforce of an organization Organization = group of people who work together in pursuit of a common goal strategic goal = specific results an organization aims to achieve in order to maintain a competitive advantage Examples of strategic goals: increase revenue improve customer satisfaction increase environmentally sustainable practices improve employee retention (ability of an organization to keep its employees) Human Resource Management (HRM) = management of people in organizations operational vs strategic operational = oversee day-to-day operations (largely administrative)

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