FY24 HPE VOC Global Product Experience Survey Results - External Customers

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  ⮟ ⮟ ⮟ ⮟ o o ⮟ ⮝ o ⮟ ⮝ o o o o o o                                      -1 -6    ⮟ ⮟ ⮟ ⮟ ⮟ ⮟ ⮟ ⮟ ⮟ ⮟ ⮟ ⮟    Amount of money Reliability Security Performance Required time & effort Flexibility to adapt Sustainability paid Product NSAT NPS Responses Purchase Not Purchase Not Purchase Not Purchase Not Purchase Not Purchase Purchase Not Met Met Met Met Met Met Not Met Met Influencer Met Influencer Met Influencer Met Influencer Met Influencer Met Influencer Influencer Met NonStopX 70 86 48% 100% 0% 8% 100% 0% 38% 100% 0% 2% 100% 5% 67% 33% 100% 0% 0% 41 Storage Optics / Cables 74 69 33% 97% 3% 5% 100% 0% 24% 100% 0% 13% 83% 17% 10% 100% 0% 5% 100% 0% 10% 90% 10% 94 Storage HBAs 77 68 32% 100% 0% 10% 100% 0% 35% 96% 4% 8% 100% 0% 8% 90% 10% 3% 100% 0% 5% 100% 0% 118 HPE Alletra 6000 70 67 32% 95% 5% 4% 100% 0% 42% 97% 3% 9% 93% 7% 4% 83% 17% 6% 88% 13% 3% 100% 0% 113 HPE Solutions with Veeam 68 65 29% 97% 3% 14% 100% 0% 25% 94% 6% 6% 67% 33% 10% 83% 17% 10% 87% 13% 6% 100% 0% 127 HPE SimpliVity 380 Gen10 G 70 63 29% 95% 5% 10% 86% 14% 35% 100% 0% 9% 56% 44% 6% 100% 0% 6% 100% 0% 4% 100% 0% 73 HPE GreenLake for Backup 69 63 27% 90% 10% 20% 100% 0% 20% 100% 0% 9% 67% 33% 13% 100% 0% 4% 100% 0% 7% 33% 67% 52 and Recovery HPE Storeonce 66 63 29% 100% 0% 20% 100% 0% 28% 90% 10% 10% 100% 0% 5% 71% 29% 5% 86% 14% 3% 100% 0% 126 HPE ProLiant DX with Nutanix 68 61 27% 90% 10% 10% 100% 0% 38% 94% 6% 13% 86% 14% 2% 100% 0% 7% 100% 0% 3% 100% 0% 52 Software HPE iLO 61 58 29% 98% 2% 17% 93% 7% 20% 97% 3% 7% 81% 19% 15% 89% 11% 8% 95% 5% 4% 96% 4% 842 Aruba FlexNetwork Switches 66 58 36% 98% 2% 9% 100% 0% 27% 98% 2% 13% 86% 14% 5% 72% 28% 8% 87% 13% 3% 100% 0% 311 HPE ProLiant DL380 64 57 38% 95% 5% 3% 93% 7% 36% 99% 1% 9% 87% 13% 5% 83% 17% 5% 95% 5% 4% 84% 16% 1879 HPE Networking Instant On 65 57 33% 100% 0% 5% 100% 0% 33% 96% 4% 14% 63% 38% 10% 78% 22% 3% 100% 0% 2% 0% 100% 78 Outdoor Access Points Synergy Compute Nodes 64 56 28% 90% 10% 6% 96% 4% 34% 98% 2% 10% 82% 18% 7% 78% 22% 10% 82% 18% 4% 91% 9% 421 Storage Switches 64 56 33% 96% 4% 11% 94% 6% 29% 96% 4% 13% 82% 18% 4% 75% 25% 5% 89% 11% 4% 100% 0% 156 Aruba Outdoor Access Points 59 54 31% 95% 5% 8% 98% 2% 35% 93% 7% 10% 84% 16% 7% 70% 30% 6% 89% 11% 3% 88% 12% 510