Summary

This document is a collection of multiple-choice questions (MCQs) covering supply chain management. It includes topics such as minimal defects in manufacturing, lean principles, the bullwhip effect, and important trends in operations and supply chain management.

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SUPPLY CHAIN MANAGEMENT -- MCQS 1. Minimal defects in manufacturing is - is a relevant goal only in electronic assembly - is readily achievable in all areas - is the goal of TQM - is an unobtainable and misleading idea 2. Which of the following statements is true of LEAN? - Lean p...

SUPPLY CHAIN MANAGEMENT -- MCQS 1. Minimal defects in manufacturing is - is a relevant goal only in electronic assembly - is readily achievable in all areas - is the goal of TQM - is an unobtainable and misleading idea 2. Which of the following statements is true of LEAN? - Lean principles focus on advanced statistical methods - Lean principles are separate body of knowledge - Lean principles have been developed over a lengthy period of time. - Lean principles include reducing waste. 3. The bullwhip effect: - is an ineffective way to motivate warehouse employees - applies to rodeos and has nothing to do with supply chain management - refers to the "swaying" motion associated with triple trailers - Refers to variability in demand orders among supply chain participants. 4. Due to small change in customer demands, inventory oscillations become progressively larger looking through the supply chain. This is known as - Bullwhip effect - Netchain analysis - Reverse logistics - Reverse supply chain 5. A U.S. equipment manufacturer finds a less expensive source of supply in China for steel forgings currently purchased from a United​ State\'s supplier. The manufacturer switches from the U.S. to the Chinese forging supplier. This is an example of which of the following important trends in operations and supply chain​ management? - Electronic Commerce - Increasing Competition and Globalization - Radio Frequency Identification (RFID) - Relationship Management 6. A demand-driven system is also known as - a push system. - a pull system. - a marketing system. - a multi-echelon system. 7. The decision phases in a supply chain include - production scheduling. - customer relationship management. - supply chain operation - supply chain orientation - all of the above 8. Which of the following refers to a continuous measurement of an organization's products and processes against a company recognized as a leader in that industry? - Benchmarking - Gap analysis - Statistical process control - Continuous improvement 9. Information systems decisions are made during - Supply Chain Design Phase - Supply Chain Planning - Supply Chain Operation - None of the above 10. Beauty products are examples for - Make to Order - Configure to Order - Make to Stock - Engineer to Order 11. \_\_\_\_\_ is a period of market acceptance and increasing profits. - Product development - Maturity - Growth - Introduction 12. Which of the following is a name, term, sign, symbol, design, or a combination of these, that identifies the product or service? - Label - Co-brand - Brand - Product 13. Suppose Nestle wants to expand its line of food products. The managers conduct surveys from customers to determine which food items would appeal to customers. Nestle is currently in which of the following phase of new product development? - Idea generation - Idea screening - Test marketing - Business analysis 14. Which of the following stage of product life cycle is most expensive? - Introduction - Growth - Maturity - Decline 15. Independent firms at different channel levels integrate their programs on a contractual basis to achieve systemic economies and increased market impact are known as\...\...\.... - Corporate vertical marketing systems - Contractual vertical marketing systems - Administered vertical - None of the above 16. The process of introducing higher quality products by a manufacturer is called ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐. - Product line expansion - Product line contraction - Trading down - Trading up. 17.. ‐‐‐‐‐‐‐‐‐‐‐‐‐ is the act of designing the company offering and image to occupy a distinctive place in the target market's mind. - Positioning - Segmentation - Consumer market - Consumer behavior. 18. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_includes all the activities associated with the supply of finished product at every step, from the production line to the consumers. - Physical Supply - Physical Distribution - Logistics - Supply Chain 19. The AIO (activities, interests, opinions) questions are used for analyzing which of the following types of segmentation? - Demographic - Psychographic - Geographic - Behavioral 20. The ad campaign of MRF -- ‗ The power of knowledge' is an example of \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. - Push Strategy - Pull Strategy - Product Positioning - Branding 21. Your marketing department is currently researching the size , age, and occupations of your target market. Which environment is being researched? - Demographic - Psychographic - Geographic - Behavioral 22. Which segment do eBay, Amazon.com belong? - B2Bs - B2Cs - C2Bs -.C2Cs 23. What is a set of conditions used to measure how well a product or system functions? - Flexibility - Performance - Capacity planning - Benchmark 24. What is an internal organizational Internet that is guarded against outside access by a special security feature called a firewall (which can be software, hardware, or a combination of the two)? - Client/server network - Intranet - Extranet - Thin client 25. In which of the following layout type, materials are fed into the first machine and finished products come out of the last machine? - Product layout - Process layout - Fixed position layout - Cellular manufacturing layout 26. The term supply chain management was first coined by \_\_\_\_\_\_. - Frankel & Paulraj - Peter Drucker - Keith Oliver - Philip Kotler 27. \_\_\_\_\_\_\_\_\_\_\_\_ is a Japanese term meaning continuous improvement. - Kaizen - TQM - Six Sigma - Taguchi Map 28. EOQ stands for \_\_\_\_ - Electronic Obtained quantity - Electronic Ordered Quantity - Economic Order Quality - Economic Order Quantity 29. The concept of supply chain management originated in \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ discipline. - Production Management - Logistics Management - Marketing - Operations Management 30..VMI stands for - Vendor material inventory - Vendor managed inventory - Variable material inventory - Valuable material inventory 31.......... represent the frequency of satisfying customer order with available stock. 32..The upstream supply chain is: 33.. The business activity of farming out identified non-core activities to external agencies is a\. Logistics. b\. SCM. c\. Outsourcing. d\. Distribution. 34\. TQM means a\. Total quality management b\. Transport quality management c\. Terminal quay management d\. Total quantity 35\. Modes of transportation decision are made in - Supply Chain Design Phase - Supply Chain Planning - Supply Chain Operation - None of the above 36\. Which factor represents a system\'s ability to change quickly? - Flexibility - Performance - Capacity planning - Benchmark 37\. In Supply Chain, the time between paying for raw materials and getting paid for the services is termed as \_\_\_\_\_\_\_\_\_\_ - Perfect Order Fulfillment - Cash To Cash Cycle - Delivery - Production Flexibility 38\. Lean production involves - Improvement of Speed Only - Improvement of Quality Only - Elimination of cost - Elimination of waste 39\. The term bullwhip effect is related to \_\_\_\_\_\_\_\_\_. - Assertive customers - Inventory turnover - Demand variations - Return of Inventory 40\. What is selling related products to the same customers termed as? - Co branding - Upselling - Cross selling - Advertising 41\. The loss incurred by the supply chain for each unsold items at the end of the selling period is called \_\_\_\_\_\_\_\_\_\_. - Holding cost - Overstocking cost - Overhead cost - Variable cost 42\. Customer Relationship Management is about - Acquiring the right customer - Instituting the best processes - Motivating employees - All of the above 43\. What is an intranet that is restricted to an organization and certain outsiders, such as customers and suppliers? - Client/server network - Intranet - Extranet - Thin client 44\. The process of introducing higher quality products by a manufacturer is called ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐. - Product line expansion - Product line contraction - Trading down - Trading up. 45\. The promotional strategy in which producers promotes goods to final customers by using sales force is \-\-\-\-\-- - Rational selling strategy - Push Strategy - Pull strategy - Moral selling strategy 46\. Supply chain is concerned with the - flow of raw materials, WIP and finished products in the forward direction - flow of information in both the directions - flow of materials in the forward direction, cash in the reverse direction and information in both the direction - flow of materials in the forward direction and that of cash in the reverse 47\. Standard Cable cut back advertising expenditures to minimum level and reduced the number of channel members for its industrial cable product. These actions are indicative of a product in which of the following stage of its life cycle? - Introduction - Growth - Maturity - Decline 48\. The sequence of a typical manufacturing supply chain is Storage--Supplier--manufacturing--storage--distributor--retailer--customer Supplier--Storage-manufacturing--storage--distributor--retailer--customer Supplier--Storage-manufacturing-- distributor--storage--retailer--customer Supplier--Storage-manufacturing--storage-- retailer--distributor--customer 49\. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_is a term used by logisticians to describe a level of extra stock that is maintained to mitigate risk of stock outs caused by uncertainties in supply and demand. - ROP - Seasonal Stock - Cycle Inventory - Safety Stock 50\. 10. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_is where intermediaries are given exclusive rights to market the good or service within a defined \'territory\', thus using a very limited number of intermediaries. HMS Selective Distribution Exclusive distribution Forward Integration 51\. A(n) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is a set of buyers sharing common needs or characteristics that the company decides to serve. Market Segmentation Product Positioning Target Market Product Mix 52\. Safety inventory is also known as: - Buffer stock - Safety stock - Both A&B - None 53\. The time period between placing an order its receipt in stock is known as - Lead time - Carrying time - Shortage time - Over time 54\. The objective of good inventory management is to determine: - The optimum re-order level - How many items are left in inventory when the next order is placed - The optimum re-order quantity -- how many items should be ordered when the order is placed for all material inventory items. - All of the above 55\. The costs associated with inventory is/are: - Purchase price of the inventory - Re-order costs - Inventory holding costs - All of the above 56\. For the purpose of Economic order quantity (EOQ) the relevant costs are: - holding cost - ordering costs - Both A&B - None 57\. The following type of layout is preferred to manufacture a standard product in large quantity - Product layout - Process layout - Fixed position layout - Combination layout 58 \-\-\-\-\-\-\-\-\-\-\-\-\-\-- is a delivery method used to transport mixed loads from various suppliers to one customer. Instead of each supplier sending a truck every week to meet the needs of one customer, one truck (or vehicle) visits the suppliers to pick up the loads for that customer. - Milk Run - Cross Docking - Outbound Logistics - None 59\................is a function of re-arranging and re- packing as per individual orders. - Break- Bulk - Warehousing - Cross Docking - Sorting 60\. The number of stages that the goods and services flow through a\. Add to the complexity of SCM. b\. Relaxes the complexity of SCM. c\. Brings no change in complexity of SCM. d\. Ensures better

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