Chapter 7 Multiple Choice Questions PDF

Multiple Choice Questions from Chapter 7 ======================================== 1\. Organizational design requires a manager to:\ A) decide who leads a group within an organization\ B) change the culture of an organization\ C) change or develop the structure of an organization\ D) change the logo...

Multiple Choice Questions from Chapter 7 ======================================== 1\. Organizational design requires a manager to:\ A) decide who leads a group within an organization\ B) change the culture of an organization\ C) change or develop the structure of an organization\ D) change the logo of an organization\ \ Answer: C 2\. All of the following are part of the process of organizational design EXCEPT:\ A) deciding how specialized jobs should be\ B) determining rules for employee behavior\ C) determining the level at which decisions are made\ D) determining goals for the organization\ \ Answer: D 3\. Which one of the following is synonymous with work specialization?\ A) division of labor\ B) job discrimination\ C) chain of command\ D) job preference\ \ Answer: A 4\. Functional departmentalization groups jobs by:\ A) tasks they perform\ B) territories they serve\ C) products or services they manufacture or produce\ D) type of customer they serve\ \ Answer: A 5\. A soap company that features a bath soap department, a laundry detergent department, and a dish soap department is using which one of the following?\ A) process departmentalization\ B) functional departmentalization\ C) product departmentalization\ D) customer departmentalization\ \ Answer: C 6\. The line of authority that extends from the upper levels of management to the lowest levels of the organization is termed the:\ A) chain of responsibility\ B) unity of command\ C) staff authority\ D) chain of command\ \ Answer: D 7\. Today, managers favor this approach with regard to work specialization:\ A) All tasks are performed by all employees to promote fairness.\ B) Partners switch jobs every half hour to overcome boredom.\ C) Employees specialize to maintain efficiency.\ D) Monotonous tasks are shared by all employees to prevent perceived favoritism.\ \ Answer: C 8\. Which one of the following pairs includes items that are NOT basic elements of organizational design?\ A) work specialization, span of control\ B) chain of command, line authority\ C) centralization, decentralization\ D) departmentalization, formalization\ \ Answer: B 9\. Early supporters of work specialization saw it as:\ A) a reliable way to increase productivity\ B) a good way to increase employee morale\ C) a source of innovation\ D) an immoral way to coerce workers into greater productivity\ \ Answer: A 10\. Authority gives an individual the right to do this:\ A) give orders\ B) reprimand employees\ C) command respect\ D) obey orders\ \ Answer: A 11\. Functional departmentalization groups jobs by:\ A) tasks they perform\ B) territories they serve\ C) products or services they manufacture or produce\ D) type of customer they serve\ \ Answer: A 12\. Which one of the following would likely be found in mechanistic organizations?\ A) wide span of control\ B) empowered employees\ C) decentralized responsibility\ D) standardized jobs\ \ Answer: D 13\. Unity of command prevents an employee from:\ A) having multiple supervisors\ B) following conflicting orders\ C) taking orders from anyone other than their direct supervisor\ D) all of the above\ \ Answer: D 14\. An organization that adapts to environmental changes is likely:\ A) centralized\ B) decentralized\ C) hierarchical\ D) rigid\ \ Answer: B 15\. Which organizational structure has no formal hierarchy?\ A) Boundaryless\ B) Functional\ C) Divisional\ D) Mechanistic\ \ Answer: A 16\. Which of the following is a major disadvantage of a divisional structure?\ A) Duplication of resources\ B) Poor adaptability\ C) Lack of innovation\ D) Inefficient decision-making\ \ Answer: A 17\. Organizations with high degrees of formalization are:\ A) Highly adaptable\ B) Bureaucratic\ C) Flexible\ D) Organic\ \ Answer: B 18\. What kind of structure focuses on projects and temporary groupings?\ A) Team structure\ B) Divisional structure\ C) Matrix structure\ D) Network organization\ \ Answer: C 19\. A traditional top-down organization is characterized as:\ A) Highly centralized\ B) Highly decentralized\ C) Informal\ D) Collaborative\ \ Answer: A 20\. Which type of organization eliminates boundaries?\ A) Matrix\ B) Team\ C) Boundaryless\ D) Functional\ \ Answer: C