Summary

This document contains questions and answers pertaining to funeral services, including terminology and legal aspects of transporting bodies and other related services. It covers legal terms such as 'Mutilation' and 'Apostille', and touches on aspects of the Federal Truth in Lending Act.

Full Transcript

Chapter 8 Review Eliza Brunt 1. Embalming without authorization is considered the tort of Mutilation 2. What is the term for transporting within the state? Intrastate 3. What is the term for transporting acro...

Chapter 8 Review Eliza Brunt 1. Embalming without authorization is considered the tort of Mutilation 2. What is the term for transporting within the state? Intrastate 3. What is the term for transporting across state lines? Interstate 4. What type of custody does a funeral establishment have if the body has to be shipped to them? Constructive custody 5. What is a particle board box with a cardboard cover for transporting embalmed remains that are prepared for airline transport? Combination case 6. What container would a casketed body be placed in for transporting via an airline? Air tray 7. What is a management system that TSA uses to identify and approve qualified shippers to transport cargo on passenger aircraft? Known shipper 8. When shipping a body to a foreign country, what is a certificate issued by the State Department that authenticates the signatures and seals on public documents? Apostille 9. Receiving remains of a U.S. citizen from a foreign country is done through the U.S. Embassy Consulate of the State Department 10. All costs associated with transport of the deceased from a foreign country are the responsibility of The family of the deceased 11. What is an offense that is an insult to morality and may prevent someone from receiving a funeral director or embalmer’s license? Moral turpitude 12. What is a commemorative document acknowledging a stillbirth? Fetal Death Certificate 13. Violations of the FTC Funeral Rule may result in fines above? $40,000 14. What is the keystone of the Funeral Rule? General Price List (GPL) 15. According to the Funeral Rule, what is the triggering event that requires a GPL to be given to a consumer? Face-to-face meeting to discuss funeral goods, services, and prices 16. According to the Funeral Rule, if a funeral practitioner is not available to give the prices over the phone, what should be done? Take a callback number and return the call as soon as possible 17. According to the Funeral Rule, what document with the itemized list of items and the cost of each item must be given to the consumer at the conclusion of the arrangement conference? Statement of Funeral Goods and Services Selected 18. How many disclosures are required to be on the Statement of Funeral Goods and Services Selected? 3 19. If the funeral provider makes money on cash advance items, does that have to be disclosed to the consumer? Yes 20. According to the Funeral Rule, does the funeral provider have to explain why they charged for embalming? Yes 21. How many specific items of goods and services together with the price for each item must be on the General Price List? 16 22. How many disclosures must be included on the General Price List? 6 23. What is the first disclosure on the General Price List? right of selection 24. What is the only non-declinable fee on the General Price List? Basic services of funeral director and staff 25. According to the Funeral Rule, if a funeral establishment offers cremation, what must they also offer? An alternative container 26. According to the Funeral Rule, when might there be a necessity and charge for embalming? When a funeral with viewing is selected 27. What U.S. Federal Government legislation has been enacted to promote the accuracy, fairness, and privacy of consumer information contained in the files of reporting agencies? Fair Credit Reporting Act (FCRA) 28. What Federal law requires companies that offer loans, investment advice, or insurance to explain their information-sharing practices to their customers and to safeguard sensitive consumer information? Gramm-Leach-Bliley Act (GLB) 29. According to the GLB Act, funeral establishments and funeral practitioners that sell preneed insurance must distribute what to the consumer? Printed consumer disclosure forms from the insurance companies 30. When must a funeral establishment comply with the Federal Truth in Lending Act? When extending credit more than 25 times in a year 31. If any organization fails to comply with HIPAA, they could face serious consequences including heavy fines and the possibility of action against? Their license 32. The Health Insurance Portability and Accountability Act (HIPAA) was issued by the Department of Health and Human Services (HHS) 33. The Magnuson-Moss Warranty Act covers? Express and implied warranties 34. What should be placed the Statement of Funeral Goods and Services Selected and, on the casket, and outer burial container price lists, to reduce liability for faulty merchandise? Disclaimer of warranties 35. The funeral provider should qualify all claims on merchandise as being the? Manufacturer’s claims 36. What does the Fair Labor Standards Act (FLSA) cover?Minimum wage, overtime compensation, and equal pay 37. Only employers of establishments Whose annual sales exceed $500,000—- are covered under the Fair Labor Standards Act? 38. The Fair Labor Standards Act is administered by what government agency? Wage and Hour Division of the Department of Labor 39. Under the Equal Pay Act, employers cannot discriminate on the basis of? Gender 40. Employees who are required to be on-call will not be considered to be working if the employee is? Waiting to be engaged 41. What federal law prohibits an employer from refusing to hire, discharging, denying employment, or making any employment decisions on the basis of an individual’s age? Age Discrimination in Employment Act (ADEA) 42. Who does the Age Discrimination in Employment Act provide protection for? Individuals 40 years or older 43. The Age Discrimination in Employment Act only applies to employers with? 20 or more employees 44. The Americans with Disabilities Act is enforced by what federal agency? Equal Employment Opportunity Commission (EEOC) 45. Which funeral establishments are subject to the requirements of the Americans with Disabilities Act? Those employing 15 or more employees 46. Do employees with disabilities qualify for preference over other employees? No 47. According to the Americans with Disabilities Act, the employee must be able to perform the Essential functions of the job with or without reasonable accommodations the job with or without “reasonable accommodations.” 48. The Civil Rights Act is enforced by the? Equal Employment Opportunity Commission (EEOC) 49. What federal law makes it unlawful to discriminate against someone on the basis of race, color, national origin, sex (including pregnancy, sexual orientation, and gender identity) or religion? Civil Rights Act, Title VII 50. The Civil rights Act and the Pregnancy Discrimination Act applies to which employers? Those having 15 or more employees

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