Guiding Vulnerable and Underserved Communities in Healthcare PDF

Guiding Vulnerable and Underserved Communities in Healthcare Underserved Communities The Executive Order on Advancing Racial Equity defines "underserved communities" as populations systematically denied full opportunity to participate in economic, social, and civic life. Racial/Ethnic Groups...

Guiding Vulnerable and Underserved Communities in Healthcare Underserved Communities The Executive Order on Advancing Racial Equity defines "underserved communities" as populations systematically denied full opportunity to participate in economic, social, and civic life. Racial/Ethnic Groups Other Marginalized Groups Black, Latino, Indigenous, Asian American and Pacific Islander Religious minorities, LGBTQI+ populations individuals, people with disabilities Geographic Factors Rural residents, areas impacted by persistent poverty or inequality Characteristics of Select Population Groups Economically/Socially Marginalized Under-resourced Populations High health risk Fewer health services Limited options Access barriers Distrust of programs Unfamiliar with system Communication barriers Provider shortages Factors Affecting Access to Health Care High Costs Expensive care leads to delayed or avoided treatment Inconsistent Care Lack of regular provider impacts health outcomes Coverage Gaps Uninsured face greater health and financial risks Social Determinants Transportation, literacy, and social factors affect access Cultural and Linguistic Competence Cultural and linguistic competence involves behaviors, attitudes, and policies that enable effective cross-cultural interactions in healthcare settings. 1 Identify Differences 2 Respond Appropriately Understand and respect cultural beliefs, behaviors, Provide language assistance and needs and culturally appropriate services 3 Avoid Assumptions Treat each person as a unique individual Communication Tips Respect Cultural Needs Avoid Assumptions Language Assistance Acknowledge and respect unique cultural Don't make assumptions based on Provide interpretation and translation beliefs and practices appearance or name services as needed Working with Patients with Low Literacy 1 Use Plain Language 2 Visual Aids Speak slowly and use simple Use pictures and diagrams to words to explain complex illustrate concepts terms 3 Confirm Understanding 4 Provide Written Materials Ask consumers to repeat key Offer simple, clear handouts information back to you for later reference Assisting Patients with Disabilities Ensure effective communication and equal access for patients with disabilities. 1 Auxiliary Aids and Services 2 Accessible Facilities 3 Effective Communication Provide sign language interpreters, Ensure physical accessibility of Use appropriate communication large print materials, etc. service locations methods for each individual Rural Communities and Healthcare Access 1 Transportation Barriers 2 Provider Shortages 3 Limited Internet Access 4 Economic Challenges Rural residents face unique obstacles in accessing healthcare services and coverage. Outreach Strategies for Rural Communities Faith-Based Organizations Schools and Libraries Partner with local churches and religious Conduct outreach at community gathering groups places Local Businesses Community Health Centers Engage with rural employers and stores Collaborate with existing rural health providers Key Takeaways 1 Cultural Competence 2 Understand Barriers Develop skills to work Recognize obstacles different effectively with diverse groups face in accessing care populations 3 Know Coverage Options 4 Effective Communication Be familiar with various Use appropriate strategies for programs to assist in access to each individual's needs insurance