Building Trust & Team Cohesion (LEAD Program) PDF

Building Trust & Team Cohesion 2025 LEAD Program Today's Agenda 1 HBR's Neuroscience of Trust Review 2 Leadership Behaviors That Drive Trust 3 Team Cohesion Pillars 4 Rituals & Traditions that Build Cohesion ©2024-2025 Proprietary and Confidential. Al...

Building Trust & Team Cohesion 2025 LEAD Program Today's Agenda 1 HBR's Neuroscience of Trust Review 2 Leadership Behaviors That Drive Trust 3 Team Cohesion Pillars 4 Rituals & Traditions that Build Cohesion ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 2  Workshop Expectations For Today's Workshop... Be Present Participate & Share Your Practice Perspective ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 4  Employee engagement can increase by up to 30% through effective team-building initiatives. Perplexity.ai ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 5 The Neuroscience of Trust  Let's Discuss How much do you feel trust plays a part in your workplace relationships? On High-Trust Teams, People Experience... 74% Less Stress 106% More Energy at Work 50% Higher Productivity 74% Higher Engagement 29% More Satisfied With Life 40% Less Burnout ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 8  Let's Discuss What else do you experience on high-trust teams? Developing Trust on Global Teams Different Types of Trust Different cultures develop trust - differently. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 11 Different Types of Trust Active Listening Increases Collaboration & Productivity by Up To 25% ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 11 Different Types of Trust Over 50% of Managers Do Not Effective Listen to Their Employees ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 11 Different Types of Trust Active Listening Reduces Misunderstandings by 40% ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 11 Different Types of Trust Managers Who Received Training in Active Listening Saw a 30% Improvement in Employee Satisfaction ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 11 Different Types of Trust 80% of All Workplace Complaints & Conflict Stems Largely From Poor Communication ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 11  Let's Discuss How do you determine if someone is trustworthy? How quickly does that happen for you? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 12 Types of Trust Swift Trust Passable Trust Reflected Direct Knowledge Colleagues can learn to Passable trust is Knowledge Learning about the swiftly trust one another identified by looking at Reflecting on personal characteristics from their very first how employees behave interactions & and behavioral norms interaction. People online, especially on experiences, of distant colleagues. decide to trust one social media [e.g. Slack] conversations and This can be done by another immediately at work. reactions can help shape building time in for until proven otherwise. understanding of how casual interactions. distributed colleagues can work together. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 14 The Culture Map by Erin Myers ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 15 Culture Map Plots the Following Behaviors Communicating Evaluating | Feedback Leading Deciding Trusting Disagreeing Scheduling Persauding ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 16 Culture Map Sample ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 17 Behaviors That Build Trust in Leaders ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 18 Behaviors That Build Trust in Leaders You influence more by actions than words ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You're self-aware ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You extend trust first ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You bring your best-self to work ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You want the best for others ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You tell considered stories ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You operate with integrity ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You collaborate, cooperate, & contribute ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Behaviors That Build Trust in Leaders You demonstrate competence as a starting point ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 Reflection Activity ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 20  OBJECTIVES: Increase awareness on the level of trust people have with their team members Help you & your team members to understand in Reflection which workplace relationship they need to work on Visualize each of your direct reports has a trust battery to indicate the level of trust you place towards them in your workplace, what would their indicator show? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 21  Let's Discuss How did you feel while working through that exercise? Were you aware - before that exercise - of your trust in your colleagues? What can you change or improve as a result of this exercise? Is this an exercise that your team could benefit from? Do you know where trust stands for each of your direct reports as it relates to their relationships with their peers? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 22  Team Cohesion ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 23 Benefits of Team Cohesion Better Elevated Ability to Decreased Need to Communicaton on Achieve Goals Micromanage the Team Supports a Increased Team Elevated Positive Work Efficiency & Engagement Culture Effectiveness ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 24 Ways to Build Team Cohesion ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 25 Ways to Build Team Cohesion Encourage Communication A cohesive team thrives on open communication. If you want to increase team cohesiveness, foster great communication practices. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 26 Ways to Build Team Cohesion Practice Team Building Team-building activities help boost members' self- esteem and overall morale and encourage team members to build bonds with each other to support the team's success. Remember…Conflict isn’t bad. Ignorinng it is! ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 26 Ways to Build Team Cohesion Empower the Team When team members feel they have ownership over the activities, tasks, & issues of the group, they are more likely to work together as a team to handle these situations and take responsibility for their role in them. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 26 Ways to Build Team Cohesion Resolve Conflicts as a Group Constructive conflicts create great opportunities to strengthen team cohesion & team relationships. When healthy conflicts arise, the team should work together to come to a viable solution as quickly as possible. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 26 Team Traditions & Rituals to Boost Cohesion ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 28 Meaningful Connection Create Intentional They Include Play & Purpose They're Inclusive & Create a Experiences The best rituals & traditional bring Sense of Belonging Moments that make your team out the team’s sense of fun. Getting The basic requirement for any unique, cohesive, and highly- to know colleagues as people is successful rituals or traditions is to productive. They are defining where rituals harness their power be inclusive of all people on the experiences that create moments to unlock creative power, unity, and team. to connect & build trust. a shared purpose. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 29 Equation for Purposeful Connection Psychological Safety + Purpose = PERFORMANCE ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 30 3 Key Elements to Consider 1 An Opportunity Has Been Identified 2 Connect It to a Purpose or Value 3 Ensure Inclusivity ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 31  Let's Discuss Reflecting on your current team or a past team, what are some of the traditions/rituals that you most enjoy? What is the impact to the team?  Check Out QUestion What can you be mindful of this week & going forward from this workshop? Tools & Resources Tools & Resources Board ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 36