Podcast
Questions and Answers
What is the equation for achieving performance within a team?
What is the equation for achieving performance within a team?
- Communication + Listening = Engagement
- Inclusivity + Fun = Productivity
- Psychological Safety + Purpose = PERFORMANCE (correct)
- Trust + Collaboration = Success
_________ is essential for building trust within a team.
_________ is essential for building trust within a team.
Psychological Safety
Which of the following is NOT a key aspect of meaningful connection in teams?
Which of the following is NOT a key aspect of meaningful connection in teams?
- Fostering Inclusivity and Belonging
- Ensuring All Decisions Are Made by Management (correct)
- Creating Intentional Experiences
- Including Play & Purpose
Encouraging communication is a fundamental way to build team cohesion.
Encouraging communication is a fundamental way to build team cohesion.
Team members who feel ownership over tasks are more likely to _________ effectively.
Team members who feel ownership over tasks are more likely to _________ effectively.
Neglecting conflict in a team is considered a healthy practice.
Neglecting conflict in a team is considered a healthy practice.
Name one tradition or ritual mentioned that can boost team cohesion.
Name one tradition or ritual mentioned that can boost team cohesion.
What percentage increase in employee engagement can be achieved through effective team-building initiatives?
What percentage increase in employee engagement can be achieved through effective team-building initiatives?
On high-trust teams, individuals experience __________ more energy at work.
On high-trust teams, individuals experience __________ more energy at work.
Different cultures develop trust in the same manner.
Different cultures develop trust in the same manner.
Study Notes
Building Trust & Team Cohesion
- The 2025 LEAD program focused on building trust and team cohesion.
- Topics covered include: HBR's Neuroscience of Trust Review, Leadership Behaviors That Drive Trust, Team Cohesion Pillars, Rituals & Traditions that Build Cohesion.
Workshop Expectations
- Be present, Participate & Share Your Perspective, and Practice.
- Employee engagement can increase by up to 30% through effective team-building initiatives. (Perplexity.ai)
Neuroscience of Trust
- The neuroscience of trust was reviewed.
High-Trust Teams
- On high-trust teams, people experience:
- 74% less stress
- 106% more energy at work
- 50% higher productivity
- 74% higher engagement
- 29% more satisfied with life
- 40% less burnout
Developing Trust on Global Teams
- Different cultures develop trust differently.
Different Types of Trust
- Swift Trust: Colleagues can quickly trust each other from the first interaction, and that trust is assumed until proven otherwise.
- Passable Trust: Trust is assessed by how employees behave online, particularly on social media platforms such as Slack.
- Reflected Knowledge: Reflecting on interactions and experiences to learn how distant colleagues operate.
- Direct Knowledge: Learning about personal characteristics and behavioral norms of distant colleagues through casual interactions.
- Active listening increases collaboration and productivity by up to 25%.
- Over 50% of managers do not effectively listen to their employees.
- Active listening reduces misunderstandings by 40%.
- Managers who received active listening training saw a 30% improvement in employee satisfaction.
- 80% of all workplace complaints and conflict stems from poor communication.
Behaviors That Build Trust in Leaders
- Leaders influence more by actions than words.
- Leaders are self-aware.
- Leaders extend trust first.
- Leaders bring their best selves to work.
- Leaders want the best for others.
- Leaders tell considered stories.
- Leaders operate with integrity.
- Leaders collaborate, cooperate, and contribute.
- Leaders demonstrate competence.
Reflection Activity Objectives
- Increase awareness of trust levels within teams.
- Help team members understand workplace relationship dynamics.
- Visualize a "trust battery" for direct reports to evaluate trust levels.
Let's Discuss (various prompts)
- How do you determine if someone is trustworthy? How quickly does this happen?
- What else do you experience on high-trust teams?
- What are some of the traditions/rituals you enjoy most from a past or current team? What is the impact to the team?
- What can you be mindful of this week and going forward from this workshop?
Tools & Resources
- Tools and resources are available.
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