Basic Communication Skills 2023-24 PDF

10/27/2023 Professionalism grade one 1  10/27/2023 Art=learning skill + Special talent Professionalism grade one 2...

10/27/2023 Professionalism grade one 1  10/27/2023 Art=learning skill + Special talent Professionalism grade one 2  10/27/2023 Prof. Dalia Ahmed Mohamed Professionalism grade one 3  10/27/2023 Prof. Dalia Ahmed Mohamed ‫در و دم در‬ ‫ر درك‬ ‫درك و‬ Professionalism grade one 4  10/27/2023 Professionalism grade one 5  10/27/2023 Channel Channel is the medium through which message is being sent. The sender selects the most appropriate and effective vehicle that will deliver the message to the receiver. Communication channels may include websites, letters, email, phone conversations, videoconferences and face-to-face meetings. Effective communication relies on selecting an appropriate communication channel for your message. Selecting the wrong communication channel can cause communication obstacles including information overload and inadequate feedback. Prof. Dalia Ahmed Mohamed Professionalism grade one 6  10/27/2023 Next slide Professionalism grade one 7  10/27/2023 Prof. Dalia Ahmed Mohamed Professionalism grade one 8  10/27/2023 Prof. Dalia Ahmed Mohamed Professionalism grade one 9  10/27/2023 Verbal Communication Examples Examples of verbal communication include: Talking/chatting face-to-face in conversation Talking/chatting over the telephone Recording a video Public speaking Lecturing Dialogue Asking questions Teaching and/or training others Questions and responses in interviews Prof. Dalia Ahmed Mohamed language Professionalism grade one 10  10/27/2023 Professionalism grade one 11  10/27/2023 Body Language Facial expressions, gestures, postures and how one stands is an important element of non- verbal communication. For example, leaning towards a speaker indicates intense interest. Frequently looking away from the speaker indicates disinterest or impatience Prof. Dalia Ahmed Mohamed Prof. Dalia Ahmed Mohamed Professionalism grade one 12  10/27/2023 ‫دق‬ ‫ا ر ود‬ Professionalism grade one 13  10/27/2023 Professionalism grade one 14  10/27/2023 Prof. Dalia Ahmed Mohamed Professionalism grade one 15  10/27/2023 Prof. Dalia Ahmed Mohamed Professionalism grade one 16  10/27/2023 ‫وت‬ ‫رة ا‬ ‫وت‬ ‫رة ا‬ Professionalism grade one 17  10/27/2023 nonverbal communications Prof. Dalia Ahmed Mohamed Professionalism grade one 18  10/27/2023 Professionalism grade one 19  10/27/2023 Prof. Dalia Ahmed Mohamed Professionalism grade one 20  10/27/2023 Professionalism grade one 21  10/27/2023 HOW? Prof. Dalia Ahmed Mohamed Professionalism grade one 22  10/27/2023 Professionalism grade one 23