Brick Street Bartender Training Manual PDF

BARTENDER TRAINING MANUAL Brick Street Food, Spirits, and Entertainment 36 E. High Street Oxford (513) 280-6341 1 Welcome! Congratulations on your new position bartending at Brick Street...

BARTENDER TRAINING MANUAL Brick Street Food, Spirits, and Entertainment 36 E. High Street Oxford (513) 280-6341 1 Welcome! Congratulations on your new position bartending at Brick Street. The employee handbook you received at orientation covers many practices and policies you need to know as an employee; this covers more specialized knowledge of the bar. Contained in the following pages are prices, recipes, policies and procedures that you are going to have to learn in order to complete your training period. Management realizes that there is a lot of information. Fortunately, you are not expected to learn it alone. You’ll have the help of the best trained bar staff in town. You do have to work hard, but the management and your fellow bartenders are here to help. If you have questions, ask. There are no stupid questions and everyone has been the new person before. At the end of this training, you will take a written test. Anything in this manual is fair game, so study. The assumption is that you will pass the test on the first try. You must pass the test with a 90% or higher in order to begin bartending. Good Luck! Management BRICK STREET HOURS Monday: 9 pm – 2:30 am Tuesday: 9 pm – 2:30 am Wednesday: 9 pm – 2:30 am Thursday: 8 pm – 2:30 am Friday: 1 pm – 2:30 am Saturday: 12 pm – 2:30 am Sunday: CLOSED **Hours may vary depending on special events, deep cleans, meetings, etc. 2  Very Important Weisman Enterprises Holdings, Inc. is a State of Ohio liquor license holder. With this license comes responsibility and accountability. It is our job as a liquor license holder to uphold the State of Ohio liquor laws. Subsequently, through your training and development that responsibility is passed on to you. The following rules must be strictly abided by and any breach of these rules will result in immediate termination: Knowingly Selling Alcohol to a customer under the age of 21 years old Selling Alcohol to a customer without checking ID and wristband Selling Alcohol to any customer after 2:10 a.m. Selling alcohol to a blatantly over intoxicated person General Bar Knowledge Money: As a bartender, you are responsible for the proper handling of cash as well as charging the correct prices for the products you sell. There are two rules for which you will be responsible from day one, with no exceptions: 1. Giving away or discounting drinks will result in your immediate termination. There will be no discussion or second chances. 2. The first person on for a late night shift is responsible for counting the tips. a. One dollar bills are paper clipped in stacks of $25.00. b. Five dollar bills are paper clipped in stacks of $100.00. c. Ten dollar bills are paper clipped in stacks of $100.00. d. It is also your responsibility to roll all of your quarters ($10.00). 3  Uniforms: 1. You may wear jeans, khakis, leggings, or shorts (non-athletic). 2. Wear a Brick Street Shirt at all weekend nighttime shifts (unless asked to dress up for a party). NO sweatshirts/ apparel from other uptown bars. 3. Men must wear shirts with sleeves. 4. If your hair extends past your shoulders, it must be put up. 5. No open toed shoes. Keep in mind you’ll be on your feet your whole shift. 6. Dress for service at any standard sports bar (daytime/happy hour) or nightclub (after 9pm). Phone Calls: Bartenders are responsible for answering the phone. 1. Do not give out employee schedules or phone numbers over the phone. 2. When the phone call is for the manager, find out who it is and what the call is regarding before you tell the manager. They’ll decide if they want to take the call or not. 3. When you take a message for someone else, make sure to write down all pertinent information and give it to the manager on duty. 4. It is the bartender’s responsibility to answer the phone. When answering the phone, you will say, “Thank you for calling Brick Street. This is (your name) how can I help you?” 5. No cell phones while you’re working. Miscellaneous: You must ask to see an I.D when anyone wants to open a tab. Only that person can put drinks on that tab unless specified otherwise by the customer. All of our drinks are double drinks (2.25 oz). If someone only wants a single you may sell them that for the cost of one shot. In this case they will only be getting 1.5 ounces of liquor. 4 Brick Street Weekly Lineup/Happy Hours Happy Hour: Monday-Saturday 5-8pm $4.00 domestic bottles $5.00 double wells Monday: Karaoke Night – no nightly drink special Tuesday: Wednesday: Country Night - $3.50 Natty Tall Boy Can $6 whiskey double drinks Thursday: Late Night - Babes and Bulls - $10.00 Trashcans, $8.00 RedBull Doubles, $5.00 Bombs Friday: Beat the Clock (same as Saturday) Fireball Friday - $3.00 Shots of Fireball all day Saturday: Beat the Clock 1-5pm – Hourly Natty pitcher specials/shot specials Shots: Jolly Rancher, Girl Scout Cookie, Tootsie Pop 3pm: $3.50 double wells 4pm: $4.50 double wells Beat the Clock Overtime - Happy Hour! $3.50 Nutrls, $8 Nuudies Late night – no nightly special 5 Bottled Beers IMPORTS & MICROBREWS Corona (Mexico) $6.50 DOMESTICS Corona Light (Mexico) $6.50 Budweiser $5.25 Stella Artois (Belgium) $6.50 Bud Light $5.25 Angry Orchard $6.50 Bud Light Platinum $5.25 Coors Light $5.25 Kona Big Wave $5.25 Miller Lite $5.25 Michelob Ultra $5.25 CRAFT BEERS/ SELTZERS High Noon $6.50 Truly $6.50 Mom Water $6.50 Nutrl $6.50 White Claw $5.50 MALT BEVERAGES Smirnoff Ice $6.50 Dirty Ice $7.00 TO GO BEER 12 PACK OF NATTY $11.00 12 PACK BUD, BUD LT $12.00 6 Draft Beers DOMESTICS 20 0Z. PITCHER Bud Light $5.75 $14.00 Shock Top $5.75 $14.00 Natural Light $5.00 $11.00 Budweiser $5.75 $14.00 Michelob Ultra $5.75 $14.00 Coors Light $5.75 $14.00 Miller Lite $5.75 $14.00 IMPORTS/CRAFT PINTS PITCHERS Stella Artois $6.25 $16.00 Corona $6.25 $16.00 Angry Orchard $6.25 $16.00 MISC. ITEMS COKE /SODA (NON-ALCOHOLIC) $3.00 LIQUOUR: You are responsible for know each and every liquor that we have. VODKA: DRINK 2.25 oz. SHOT 1.5 oz. Crown Russe (WELL) $8.25 $5.50 Grey Goose $11.00 $6.00 Ketel One $10.00 $5.75 Paramount Cherry $9.00 $5.50 Smirnoff Blueberry $9.00 $5.50 Smirnoff Grape $9.00 $5.50 Georgi Citrus $9.00 $5.50 Smirnoff Raspberry $9.00 $5.50 Smirnoff Vanilla $9.00 $5.50 Titos $9.00 $5.50 7 GIN: DRINK 2.25 oz. SHOT 1.5 oz. Crystal Palace (WELL) $8.25 $5.50 Bombay Sapphire $9.00 $5.75 Tanqueray $10.00 $6.00 RUM: DRINK 2.25 oz. SHOT 1.5 oz. Mr. Boston (WELL) $8.25 $5.50 Captain Morgan Spiced Rum $9.00 $5.50 Bacardi Light $9.00 $5.50 Bacardi Limon $9.00 $5.50 Cruzan Coconut Rum $9.00 $5.50 Paramount 151 Proof $9.00 $5.50 TEQUILA: DRINK 2.25 oz. SHOT 1.5 oz. La Prima (Well) $8.25 $5.50 Cuervo Especial $9.00 $5.50 Espolon Blanco $10.00 $5.50 Casamigos Blanco $11.00 $8.00 Patron Silver $11.00 $8.00 Dos Primos Blanco $10.50 $7.25 Teremana $10.00 $5.75 WHISKEY: DRINK 2.25 oz. SHOT 1.5 oz. Kentucky Gentleman (Well) $8.25 $5.50 Jim Beam $9.00 $5.50 Southern Comfort $9.00 $5.50 Jack Daniels $10.00 $5.50 Makers Mark $10.00 $5.75 Crown Royal $10.00 $5.75 Jameson Irish $10.00 $5.75 Fireball $9.00 $5.50 SCOTCH: DRINK 2.25 oz. SHOT 1.5 oz. Dewar’s White Label (blended) $10.00 $6.00 8 SCHNAPPS: DRINK 2.25 oz. SHOT 1.5 oz. Butterscotch $4.00 Peach $6.00 $4.00 Amaretto $8.25 $4.00 Apple Pucker $4.00 SPECIALITY LIQUEURS: DRINK 2.25 oz. SHOT 1.5 oz. Coffee Liqueur (Copa De’Oro) $6.00 $4.00 Frangelico $7.00 $4.00 Goldschlager $5.50 Rumpleminze $5.50 Blackhaus $5.50 St. Brendan’s Irish Cream $8.25 $4.00 Blue Curacao $6.00 $4.00 Melon Liqueur $6.00 $4.00 Mr. Boston Black Raz $6.00 $4.00 Triple Sec $6.00 $4.00 Jägermeister $9.25 $5.50 Crème de Cacao (almost never served by itself) Crème de Menthe (almost never served by itself) Drink Preparation: All drinks unless specified otherwise are served over ice. Fill glass all the way to the top with ice. ALABAMA SLAMMER- Served in a 16 ounce cup. $9.25 1oz Amaretto 1oz Southern Comfort Whiskey Fill with Orange Juice Float Grenadine 9 MIND PROBE- Served in a 20 ounce cup. $10.75 1 oz. Vodka 1 oz. Gin 1 oz. Rum 1 oz. Triple Sec Sour Mix and Sprite Top with Lime Juice Lemon garnish SEX ON THE BEACH- Served in a 16 ounce cup. $8.75 1 oz. Vodka 1 oz. Amaretto ½ oz. Peach Schnapps Fill with equal parts orange juice and Cranberry juice Lime garnish WATER TOWER- Served in a 32 ounce cup. $14.25 1 oz. Vodka 1 oz. Gin 1 oz. Rum 1 oz. Triple Sec ½ oz. Whiskey ½ oz. Tequila ½ oz. Amaretto ½ oz Peach Fill with Coke, Sprite, Orange Juice, Cranberry Juice and Sour Mix Top with Grenadine and Lime juice LONG ISLAND ICED TEA – Served in a 20 ounce cup. $10.75 1 oz. Vodka 1 oz. Rum 1 oz. Gin 1 oz. Triple Sec Fill with Sour Mix and top with Coke Garnish with a Lemon wedge Substitute Coke for Cranberry Juice in a Long Beach ELECTRIC LEMONADE- Served in a 20 ounce cup. $10.00 2 oz. Bacardi Limon 2 oz. Blue Curacao Fill with Sour and Sprite 10 TRASHCAN- Served in 32 ounce cup $12.25 1 oz. Vodka 1 oz. Gin 1 oz. Rum 1 oz. Triple Sec 1 oz. Blue Curacao One full can of Red Bull Top with a splash of Sour Mix Substitute blue curacao for OJ in a Tropical Trash Can BLACK DEATH- Served in a 32 ounce cup $14.25 1 oz. Vodka 1 oz. Gin 1 oz. Rum 1 oz. Triple Sec 1 oz. Paramount 151 1 oz. Black Raz 1 oz. Peach 1 oz. Blue Curacao Fill with Sour, Sprite and Cranberry Juice MARGARITA- Served in a 16 oz. cup $9.00 1 ½ oz. Tequila ¾ oz. Triple Sec ¼ oz. Lime Juice Fill with Sour Mix Splash of Sprite Garnish with a Lime Wedge TEQUILA SUNRISE- Served in a 16 ounce cup. $9.00 2.25 oz. Well Tequila Fill with orange Float Grenadine Garnish with a lime wedge BLOODY MARY- Served in a 16 ounce cup. Shaken. $9.00 2.25 oz. Vodka 2-3 dashes of Tabasco Salt and Pepper Fill with Bloody Mary mix Garnish with a Lime Wedge and Olives May substitute a pickle spear or celery 11 LUNCHBOX- Served in a 20 ounce cup. $7.75 10 oz. Natty 1 ½ oz. Amaretto Fill with OJ Do not shake KANSAS CITY TAP WATER-Served in a 16 ounce cup $9.00 1 oz.Vodka 1 oz. Gin Fill with sprite Splash of sour and lime juice BIG RED SODA – Served in a 20 ounce cup $9.75 2.25 oz Captain Morgan Spiced Rum Fill with sprite Top with grenadine and Irish Cream RASPBERRY LEMONADE – Served in a 16 ounce cup $9.75 1 oz. Svedka Citron 1 oz. Svedka Raspberry 0.5 oz. Peach Schnapps Pink Lemonade Top with Soda Water WHITE TRASH – Served in a 32 ounce cup $13.25 1 oz. Vodka 1 oz. Rum 1 oz. Gin 1 oz. Triple Sec ½ Chosen flavor of White Claw Fill with sour and sprite RED HAMMER - Served in a 32 oz. cup $13.25 2 oz. vodka 2 oz. rum 1 oz. amaretto Fill with OJ, Pineapple Juice, Cranberry Juice 12 BRICK CHERRY - served in a 32 oz. cup $12.25 1 oz. well gin 1 oz. well rum 1 oz. captain morgan 1 oz. triple sec 1 oz. brandy splash of coke fill with pineapple and cranberry juice top with grenadine NUUDIE - served in a 20 oz. cup $9.75 1.5 oz. well tequila ½ pineapple nutrl fill with orange juice top with grenadine SHOOTERS AS YOU WILL SOON LEARN, THERE ARE THOUSANDS OF DIFFERENT SHOOTERS CUSTOMERS MAY ASK FOR. THE FOLLOWING IS A LIST OF THE MOST COMMONLY ASKED FOR SHOTS. SOME ARE HOUSE FAVORITES, SOME ARE CUSTOMER FAVORITES. IT IS YOUR RESPONSIBILITY TO KNOW RECIPES AND PREPARATIONS FOR ALL OF THESE SHOTS. *** All mixed shots are served in a 2 oz. shot cup. All mixed shots are to be poured into shakers, chilled and strained into shot cup. Every shot will be $5.00. SOCO AND LIME ¾ oz. Southern Comfort ¾ oz. Lime juice KAMIKAZE ½ oz. Vodka ½ oz. Triple Sec Splash of Lime Juice 13 HATORADE ½ oz. Paramount Cherry ½ oz. Blue Curacao ½ oz Sour Mix PURPLE HOOTER ½ oz. Vodka ½ oz. Black Raz ½ oz. Sour mix BUTTERY NIPPLE ¾ oz. Irish Cream ¾ oz. Butterscotch Schnapps floated on top OATMEAL COOKIE ½ oz. Butterscotch Schnapps ¾ oz. Irish Cream ¼ oz. Goldschlager SWEDISH FISH ¾ oz. Blackhaus ½ oz. Peach Schnapps ¼ oz. Cranberry Juice BLOW JOB ¾ oz. Vodka ½ oz. Irish Cream Top each shot with whipped cream GIRL SCOUT COOKIE ½ oz. Crème de menthe ½ oz. Crème de cacao ½ oz. Carolan’s Irish Creme RED-HEADED SLUT ½ oz. Jagermeister ½ oz. Peach Schnapps ½ oz. Cranberry Juice THREE WISEMEN ½ oz. Jack Daniels ½ oz. Jim Beam ½ oz. Jose Cuervo 14 LIQUID COCAINE ½ oz. Rumpleminze ½ oz. Jagermeister ½ oz. Paramount 151 Rum LEMON DROP 1 ¼ oz. Georgi Citrus ¼ oz. Sour Mix CEMENT MIXER- 1 ¼ oz. Irish Cream ¼ oz. Lime Juice MON$Y SHOT ¾ oz. Paramount Cherry ½ oz. Melon Liqueur ¼ oz. Sour Mix WASHINGTON APPLE ½ oz. Crown Royal ½ oz. Apple Pucker ½ oz. Cranberry Juice **Rotten (or Poison) apple substitute Paramount 151 for the Canadian Mist **Black apple substitute Jager for Canadian Mist APPLE SAUCE ½ oz. Goldschlager ½ oz. Apple Pucker ½ oz. Pineapple WHITE SILK PANTIES ½ oz. Vodka ½ oz. Peach Schnapps ½ oz. Sprite PIPELINE Equal parts of: Coffee Liqueur Well Tequila Rumpleminze Irish Cream 15 SEX WITH AN ALLIGATOR (layered) ½ oz. Melon Liqueur ¼ oz. Pineapple OR Sprite **Sink Black Raz **Float Jager SHARK ATTACK ½ oz. Svedka Orange ½ oz. Peach Schnapps ¼ oz. Orange Juice ¼ oz. Sour Mix FUN DIP ½ oz. Smirnoff Grape ½ oz. Blue Curacao ½ oz. Red Bull TOOTSIE POP ½ oz. Crème de Cacao ½ oz. Black Raz ½ oz. Sprite IRISH/PANCAKE BREAKFAST ¾ oz. Butterscotch ¾ oz. Crown Royal OR Jameson **Serve with a Shot of Orange Juice as chaser WHITE GUMMY BEAR ½ oz. Pinnacle Raspberry ½ oz. Peach ½ oz. Sour Mix GUSHERS (layered) ¾ Pinnacle Blueberry ¾ oz. Orange Juice **Sink Blue Curacao GREEN TEA ½ oz. Jameson ½ oz. Peach Schnapps ½ oz. Sour Mix 16 SUNKISSED ½ oz. Coconut Rum ½ oz. Peach Schnapps ¼ oz. each Sprite and Cranberry Juice BOMBS JAGER BOMB- Served in a 7 ounce cup $7.00 1 ½ oz. Jagermeister Third a can of Red Bull BOMB POP/ PATRIOT BOMB- Served in a 7 ounce cup $7.00 Fill 7 ounce cup halfway with Smirnoff Ice Add ¾ oz. Grenadine Mix ¾ oz. Blue Curacao and ¾ oz. Paramount Cherry in a shot glass CHERRY BOMB- Served in a 7 ounce cup $7.00 1 ½ oz. Paramount Cherry Third a can of Red Bull O BOMB- Served in a 7 ounce cup $7.00 ¾ oz. Well Rum ¾ oz. Triple sec Splash OJ Third a can of Red Bull GRAPE BOMB- Served in a 7 ounce cup $7.00 1 ½ oz. Pinnacle Grape Third a can of Red Bull VEGAS BOMB-Served in a 7 ounce cup $7.00 ¾ oz Crown Royal ¾ oz Peach Schnapps Third a can of Red Bull 17