Document Details

PropitiousPenguin8784

Uploaded by PropitiousPenguin8784

Benha Faculty of Medicine

Tags

counselling mental health social work healthcare

Summary

These notes cover the fundamentals of counselling, providing a definition and categorizing different types of counselling, along with the process, principles, and elements to consider. The notes also emphasize practical steps for healthcare providers to follow, including crucial communication and client interaction strategies.

Full Transcript

Counselling The process of assisting & guiding clients ,especially by a trained person on a professional Definition basis ,to resolve personal ,social ,psychological problems & difficulties. 1. Preventive c...

Counselling The process of assisting & guiding clients ,especially by a trained person on a professional Definition basis ,to resolve personal ,social ,psychological problems & difficulties. 1. Preventive counselling 2. Cricis counselling Types 3. Problem solving counselling 4. Decission making counselling Listening & discussion Process of counselling Talking & negotiation Explaining & education 1. Treat each client well 2. Interact actively 3. Give informations 4. Use memory aids Principles 5. Personalize informations 6. Help client to remember instrucions 7. Provide services that satisfy client’s expectations Great the client 1. Give them full attention 2. Be polite,friendly & respectful Elements 3. Introduce your self GATHER 4. Ask how can you help 5. Explain what will happen during visit 6. Coduct counselling privately Ask cleint about 1. Reason for coming 2. Their experience with health matter that concern them 3. Any information needed to complete client records 4. Ask clients about themselves Tell the clients about their condition or choices 1. Help them to think about results of each Help the possible choice client to 2. Ask if they want any thing made clearer ,repeat & rephrase information as understand needed 3. Check whether client has made a clear understanding??? 4. Wait for the client to answer.Keep quest.Open ,simple & breif.Look at clients as you speak listen activelyto what they say.Show your interest&understanding 1. Give supplies if appropriate 2. If services can’t be given at once ,tell clients how, when & where it could Explain be provided what to 3. Describe possible side effects & what to do if they occur do 4. Ask client to repeat instructions 5. If poosible ,give the client printed materials to take home For more supplies Explain For any complication or S.E when to come back For routine follow-up For any reason or as they wish 1. Check if client is using ttt correctly 2. Ask if client has any questions or anything to discuss Return 3. Ask if pateint is satisfied& has there been visits & any problems 4. Help the client handle any problem follow-up 5. Ask if any problem occured since last visit 6. Refere client who need specialized care Be nice Focus on the person Give segment information Use & provide H.E materials Useful messages for the providers

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