Podcast
Questions and Answers
What is the primary purpose of counselling?
What is the primary purpose of counselling?
Which type of counselling focuses specifically on immediate crises?
Which type of counselling focuses specifically on immediate crises?
What is one of the principles of effective counselling?
What is one of the principles of effective counselling?
Which of the following is an element of the counselling process?
Which of the following is an element of the counselling process?
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What should a counsellor do when helping a client understand their choices?
What should a counsellor do when helping a client understand their choices?
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What is an appropriate action if services cannot be provided immediately?
What is an appropriate action if services cannot be provided immediately?
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Which of the following is NOT a strategy for aiding client memory during counselling?
Which of the following is NOT a strategy for aiding client memory during counselling?
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What is one of the best practices in client interaction during counselling?
What is one of the best practices in client interaction during counselling?
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Study Notes
Counselling Definition
- Counselling is the process of assisting and guiding clients, especially by a trained professional.
- It aims to resolve personal, social, and psychological problems and difficulties.
Types of Counselling
- Preventive counselling
- Crisis counselling
- Problem-solving counselling
- Decision-making counselling
Counselling Process
- Listening and discussion
- Talking and negotiation
- Explaining and education
Counselling Principles
- Treat each client well
- Interact actively with clients
- Provide information
- Use memory aids
- Personalize information
- Help the client remember instructions
- Provide services that meet client expectations
Elements of Effective Counselling (GATHER)
- Greet the client with full attention
- Be polite, friendly, and respectful
- Introduce yourself
- Ask how you can help
- Explain what will happen during the visit
- Conduct counselling privately
Asking Clients About Themselves
- Reason for coming
- Experiences with health matters that concern them
- Information needed for client records
- Ask about their personal circumstances
Informing Clients About their Condition or Choices
- Explain how well birth control methods work, such as IUDs, implants, pills, rings, patch.
- Detail potential side effects and what to do if they occur.
- Offer printed materials.
Helping Clients Understand
- Help clients consider the results of each possible choice.
- Rephrase information as needed
- Clarify any misunderstandings.
- Keep the questions and answers open, simple and brief.
- Listen actively and show interest and understanding.
Explaining What to Do
- Provide necessary supplies if applicable.
- Explain when and how services can be provided if not immediately available.
- Describe possible side effects and appropriate action if they occur.
- Request the client to repeat instructions.
- Offer printed materials if possible.
Explaining When to Come Back
- Arrange for additional supplies.
- Address any complications or side effects.
- Schedule routine follow-up appointments.
- Establish a system for return visits at the client's convenience.
Return Visits and Follow-up
- Check if the client correctly uses the prescribed treatment (TTT).
- Listen to any questions or concerns.
- Check if the client is satisfied and if any problems have occurred.
- Help the client address any issues.
- Ask if any issues have arisen since the last visit.
- Refer the client to a specialist if required.
Useful Messages for Providers
- Be kind and considerate
- Focus on the client
- Provide information in manageable segments
- Provide relevant health education materials
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Description
This quiz covers the essential aspects of counselling, including definitions, types, principles, and effective processes. Explore the GATHER approach and learn how to assist clients effectively while maintaining professionalism. Perfect for those studying counselling practices.
