Hotel Industry History & Types of Accommodations PDF

Accommodations  The History of Lodging Industry Lodging industry was developed because of the need to provide accommodations for travelers Industrial Revolution in 1700s and early 1500s was a greater demand for accommodation as people migrated to the cities to work. In...

Accommodations  The History of Lodging Industry Lodging industry was developed because of the need to provide accommodations for travelers Industrial Revolution in 1700s and early 1500s was a greater demand for accommodation as people migrated to the cities to work. Industrial Revolution and development of spas helped the growth of hotel industry  The History of Lodging Industry 1950, Brighton, Blackpool, Southern and other English seaside resorts were attracting bathers. America’s first hotels were seaport inns. The emergence of transport system helped the development lodging industry. Inn’s established to attract business  The History of Lodging Industry Inn was used not only as boarding house but also as a booking office, waiting place, eating establishment, and center of towns social activities Different hotels was developed thru the rapid growth of railways in 1820s and 1830s. Europe, large hotels were built next to train station  The History of Lodging Industry US, hotels were constructed along railroad network Introduction and development of automobile led to the establishment of roadside hotel. Construction of roads and expressway responded to the need of motorist Motor hotel or motels emerged  The History of Lodging Industry After WWII, advances in air transportation led to increased of travelers who demanded more and more hotel space. Business travelers also demanded for additional facilities including meeting and convention facilities. Hotel growth can be seen in the airports, downtown and resort areas  The History of Lodging Industry Ellsworth M. Statler (Statlers Hotel chain) was the first hotel chain to pioneer in US. 1954 he sold the Statler chain to Conrad Hilton. Conrad Hilton (Hilton Corporation Corporation) built an empire that includes the world’s best in terms of accommodations.  The History of Lodging Industry Cesar Ritz a hotelier at Grand National Hotel in Lucerne, Switzerland, because of his management abilities he became the most popular Hotelier in Europe William Waldorf Astor and John Jacob Astor IV, cousins who combine European mansion with warmth and homey qualities of private residence.  The History of Lodging Industry Kemmons Wilson, started the Holiday Inn chain in the early 1950s J.W. Marriott and J.W. Marriott Jr., founded his hotel empire in 1957, founder of Marriott Hotels and Resorts Ernest Henderson and Robert Moore started Sheraton chain in 1937 Ray Schultz founded the Hampton Inn Hotels-Holiday Inn Corporation TECHNOLOGICAL ADVANCES IN HOTEL INDUSTRY 1846 Central heating 1859 Elevator 1881 Electric Lights 1907 In-room telephone 1927 In-room Radio 1940 Air-conditioning 1950 Electric Elevator 1958 Free Television TECHNOLOGICAL ADVANCES IN HOTEL INDUSTRY 1964 Holiday In reservation system with centralized computer 1965 Message lights on telephone 1970s Electric cash register POS (point of sale) systems and keyless locks 1980s Property management systems In-room guest checkout TECHNOLOGICAL ADVANCES IN HOTEL INDUSTRY 1983 In-room personal computers Call accounting 1990sOn Command Video (on-demand movies) LodgeNet Entertainment (interactive video games ) Interactive guest room shopping, interactive visitor’s guide, fax TECHNOLOGICAL ADVANCES IN HOTEL INDUSTRY delivery on TV, interactive guide to hotel’s facilities and activities, reservations from the guest room for other hotels within the same organization, and interactive weather reports Internet reservations Introduction of legislation that monitored hotel ownership through real estate investment trusts (REITs) TECHNOLOGICAL ADVANCES IN HOTEL INDUSTRY 2000sWireless Technology – Wireless Technology VIP Check-In, Housekeeping Guestroom Glean and Release Status, Marketing Guest Profile, Bell Staff Baggage Handling; Guest “hot spot” centers in hotels for wireless transmission and reception of emails and documents. TYPES OF ACCOMMODATION 1. Hotels – can be a ten room boarding house or a building that has a thoussand or more rooms, convention, and meeting facilities, recreation facilities such as swimming pools and tennis courts, 24 hours room service, with several restaurants and bars and various types of entertainment. TYPES OF ACCOMMODATION 2. Motels or Motor Hotels – offer rooms only and free parking to guest. 3. Resort Hotels – intended for vacation travelers. 4. Pensions – usually family owned accommodation. “Gasthaus” TYPES OF ACCOMMODATION 5. Paradors – generally old castles, convents or monasteries that have converted into hotels by the government and are operated by government. 6. Condominium Hotels – hotels with apartments TYPES OF ACCOMMODATION 7. Campgrounds – camping grounds 8. Bed and Breakfast – originated in Europe, form of accommodation provides bed for the night and breakfast the next day. TYPES OF ACCOMMODATION 9. Tourist Inns – “transients”, 10.Apartment Hotels – buildings which contain several independent and furnished or semi furnished apartments. 11.Health Spas – resorts which cater to people who go to springs and the like for relaxation. TYPES OF ACCOMMODATION 12.Private Homes – earliest form of overnight lodging for travelers. 12.Hostels – provide basic amenities such as bunk bed and commonly shared toilet and bathroom. CLASSIFICATION OF HOTELS Location Type of Guest price  RATING SYSTEM 1 star = good better than average; 2 star = very good 3 star = excellent 4 star = outstanding 5 star = one of the best in the country