Lesson 3: Sectors of Tourism and Hospitality PDF

Lesson 3: Sectors of Tourism and Hospitality Industry  Learning Objectives At the end of this chapter, students should be able to: ØProvide knowledge as to the intricacy of tourism sectors ØLearn the various sectors of Tourism industry ØUnderstand how each sector operates ØKnow how the...

Lesson 3: Sectors of Tourism and Hospitality Industry  Learning Objectives At the end of this chapter, students should be able to: ØProvide knowledge as to the intricacy of tourism sectors ØLearn the various sectors of Tourism industry ØUnderstand how each sector operates ØKnow how the various sectors interconnect with each other ØBe able to identify how each sector provides services in the tourism industry a. Welcome b. Friendship c. Wealth The Sectors of the Tourism and Hospitality Industry ACCOMMODATION ADVENTURE TOURISM AND RECREATION ATTRACTIONS EVENTS AND CONFRENCES FOOD AND BEVERAGES TOURISM SERVICES TRANSPORTATION TRAVEL TRADE  The Sectors of the Tourism 1. ACCOMMODATION – Is supplied for convenience or to satisfy as need such as lodging, food and services or travelling space and related services Types of Accommodation a. Hotel- an establishment providing accommodations, melas and other services for traveler and tourists.  The DOT defines hotel as “a building, edifice, or premises or a completely independent part thereof, which is used for the regular reception, accommodation or lodging of travelers and tourists. HOTEL CLASSIFICATION: SIZE HOTEL CLASSIFICATION: LOCATION HOTEL CLASSIFICATION: RATE B. AIRPORT HOTELS  AIRPORT HOTELS Business travelers who do not want to travel further after a long flight, airline passengers with overnight travel layovers or canceled flights, and airline personnel. C. RESORTS RESORTS  Are designed for relaxation and vacationing guests as they target the leisure market. Located in the mountains, on an island or in some exotic location away from crowded. D. BED AND BREAKFAST HOTELS  D. BED AND BREAKFAST HOTELS Bed and Breakfast (typically shortened to B&B or BnB) is a small lodging establishment that offers overnight accommodation and breakfast. Usually are converted houses or historical buildings that offer rentable rooms to guest. The number of rooms range from 20-30. E. SUITE HOTELS SUITE HOTELS  E. SUITE HOTELS Feature Luxury rooms. Can have a foyer and kitchen and a living room with butler.  F. EXTENDED-STAY HOTELS/CONDOTELS EXTENDED-STAY HOTELS  EXTENDED-STAY HOTELS/Condotel An apartment hotel (also residential hotel, or extended-stay hotel) is a serviced apartment complex that uses a hotel-style booking system. It is similar to renting an apartment, but with no fixed contracts and occupants can "check- out" whenever they wish.  G.CONVENTION HOTELS Convention hotel means a hotel with 50 rooms or greater that provides facilities and services designed to host meetings or gatherings within or upon the same premises of the hotel or within a facility (for example: convention centers, auditoriums, outdoor venues, etc.) that is in close proximity of the G. CASINO HOTELS  G. CASINO HOTELS A casino hotel is an establishment consisting of a casino with temporary lodging provided in an on- premises hotel. Customers receive the benefits of both gambling facilities and lodging. Since the casino and hotel are located on the same premises, all the gambler's necessities can be provided in one location. List of 5-Star Hotels in MetroManila MAKATI SHANGRI-LA MANILA The Peninsula Manila Raffles Makati Marco Polo Ortigas Manila Okada Hotel Sofitel Philippine Plaza Manila  Hotel RATING SYSTEM STAR RATING TRAVELOCITY ⮚ TWO STAR ✔MEET BASIC NEEDS ⮚ THREE STAR ✔HIGH SERVICE ADDITIONAL AMENITIES ⮚ FOUR STAR ✔SUPERIOR PROPERTY, VARIETY OF AMENITIES ⮚ FIVE STAR ✔LUXURY SETING, FLAWLESS GUEST SERVICES PHILIPPINE HOTEL CLASSIFICATION According to DOT , hotels can be categorized by: ✔Location ✔Physical structure ✔Bedroom facilities and furnishings ✔Front office and reception service ✔Recreational amenities ✔Entertainment ✔Engineering and Maintenance ✔Public areas and overall service  The Sectors of the Tourism 2. ADVENTURE TOURISM AND RECREATION – Recreational activity experience or travel adventure where they can learn about nature and culture are driving the growth. Two Categories: a. Hard Adventure- involves some risk and requires strenuous physical exertion on the part of the participant HARD ACTIVITY  The Sectors of the Tourism 2. ADVENTURE TOURISM AND RECREATION – Recreational activity experience or travel adventure where they can learn about nature and culture are driving the growth. Two Categories: b. Soft Adventure- less strenuous and requires little or no participation. SOFT ACTIVITY  The Sectors of the Tourism 3. ATTRACTIONS AND ACTIVITIES – All destinations require features that will attract tourist to come and see and experience the activities and attractions. Two Categories: a. Natural – attraction that has been created by nature. (mountains, lake, rivers watefalls, flora and fauna)  The Sectors of the Tourism 3. ATTRACTIONS AND ACTIVITIES – All destinations require features that will attract tourist to come and see and experience the activities and attractions. Two Categories: b. Man Made – attractions are not natural, and were created by man. (theme parks, museums, art galleries wild life parks, events venue, cultural exhibitions, cathedrals, historical buildings)  The Sectors of the Tourism 4. EVENTS AND CONFERENCES – A conference is an event where a number of people come together to discuss a particular subject or share information. Conferences can last for one day, or be held over several days, depending on the size and scope of the event. Common types of conferences include: Academic conferences ,business conferences. MICE- MEETINGS,INCENTIVES,CONFERENCES AND EXHIBITIONS  The Sectors of the Tourism MICE- MEETINGS,INCENTIVES,CONFERENCES AND EXHIBITIONS  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. FULL SERVICE 1. Specialty Restaurants a. Serves kind of meal. b. Targeted certain people c. Food may be more expensive because of its specially catered meals.  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. 3. Fine Dining Restaurant a. A full service restaurant with specific dedicated meal courses b. Décor features high-quality materials c. Waiters are usually highly trained and dressed formally d. With certain rules of dining that guest are generally expected to follow dress code.  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. 4. Wine Bars a. Focuses mainly on selling wine. Compared with liquor or beer b. Has a wine selection of wines by the glass c. Offer certain type of origin such as Italian wine or champagne.  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. 5. Catering of Airline Companies- The airline catering business refers to the industry responsible for providing food and beverages for passengers on commercial flights. However, it's more than just preparing meals. The industry encompasses menu development, meal preparation, packaging, logistics, serving, and even waste management. Top Airline Catering Companies  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. LIMITED SERVICE 1. Food Court a. Primarily self service (customer selects food from the counter) b. Has limited staff and menu c. Offered to a cheap price d. There are no two stalls of the same to avoid conflict of interest e. Normally inside the malls  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. LIMITED SERVICE 2. Fast Food Restaurants a. Under the general market or commercial b. Viewed as a quick acceptably priced and an alternative to home cooked  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. LIMITED SERVICE 3. Pub a. provide limited service, food are quickly prepared (light snacks, and finger food with choice of alcoholic beverages) b. Peak business hours are usually at night time (young adults are the target market ,located in a red light district).  The Sectors of the Tourism 5. FOOD AND BEVERAGES – this sector grew out simple origins, when one tourist travelled often to had a need or desire to eat or drinks. LIMITED SERVICE Other Examples of limited service a. Vending machine b. Snack bar c. Movie theater d. Institutional food service THANK YOU!