Accommodation History and Early Hotel Pioneers
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Questions and Answers

Which technological advancement was introduced first?

  • Central heating (correct)
  • Electric Lights
  • In-room telephone
  • Elevator

    • What innovation allowed guests to check out of their rooms without leaving the room?

  • Property management systems
  • In-room personal computers
  • Keyless locks
  • In-room guest checkout (correct)

    • What was the first technology introduced that allowed guests to have access to entertainment in their rooms?

  • Free Television
  • On Command Video
  • LodgeNet Entertainment
  • In-room Radio (correct)

    • Which of these technologies allowed guests to book reservations for other hotels within the same organization from their room?

    <p>Reservations from the guest room for other hotels within the same organisation (C)</p> Signup and view all the answers

    Which type of accommodation is usually family owned?

    <p>Pensions (A)</p> Signup and view all the answers

    Which of these technologies was introduced in the 1970s?

    <p>Keyless Locks (B), Electric cash register (C)</p> Signup and view all the answers

    Which of these individuals created the Hampton Inn Hotels-Holiday Inn Corporation?

    <p>Ernest Henderson and Robert Moore (A), Ray Schultz (B)</p> Signup and view all the answers

    Which advancement allowed guests to make reservations online?

    <p>Internet reservations (B)</p> Signup and view all the answers

    What was a key factor in the growth of the hotel industry during the 1820s and 1830s?

    <p>The rise of the railroad system (D)</p> Signup and view all the answers

    Which of the following individuals is credited with establishing the Holiday Inn chain?

    <p>Kemmons Wilson (C)</p> Signup and view all the answers

    What is a key difference between the early hotels in America and those in Europe?

    <p>American hotels were initially located near seaports, while European hotels were primarily found near train stations. (C)</p> Signup and view all the answers

    Which of the following factors influenced the rise of roadside hotels and motels?

    <p>The proliferation of automobiles and the need for overnight accommodation (B)</p> Signup and view all the answers

    What is the primary reason for the increased demand for hotel space after World War II?

    <p>The development of air travel and the increasing number of travelers seeking accommodations. (A)</p> Signup and view all the answers

    Which hotelier is known for his innovative management practices and popularity in Europe?

    <p>Cesar Ritz (C)</p> Signup and view all the answers

    What distinguishes the hotels built by William Waldorf Astor and John Jacob Astor IV from other hotels of their time?

    <p>They combined the grandeur of European mansions with the warmth of private residences. (B)</p> Signup and view all the answers

    How did the Industrial Revolution contribute to the development of the lodging industry?

    <p>It increased migration to cities for work, leading to a greater demand for accommodation. (C)</p> Signup and view all the answers

    Flashcards

    Marriott Hotels

    Founded in 1957 by J. Willard Marriott, it's a global hotel chain.

    Sheraton Hotels

    A hotel chain started in 1937 by Ernest Henderson and Robert Moore.

    Technological Advances in Hotels

    Innovations improving guest experiences and hotel operations.

    In-room telephone

    Introduced in 1907, allowing guests to call from their rooms.

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    Property Management System

    An automated system for managing hotel operations, established in the 1980s.

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    Types of Accommodation

    Includes hotels, motels, resorts, pensions, and paradors.

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    Resort Hotels

    Hotels designed specifically for vacation travelers.

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    Wireless Technology in Hotels

    Introduced in the 2000s, it enhanced guest connectivity and services.

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    Lodging Industry

    The sector that provides accommodations for travelers, evolving from inns to hotels.

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    Industrial Revolution

    A period in the 1700s and early 1800s that increased the demand for accommodations as people migrated to cities.

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    Inn

    A place that served as lodging, dining, and a hub of social activity, often located near transport.

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    Motor Hotel

    Hotels designed for motorists, typically located along highways, also known as motels.

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    Statler Hotel Chain

    The first hotel chain in the US, started by Ellsworth M. Statler, known for standardizing hospitality.

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    Conrad Hilton

    Founder of Hilton Corporation, expanded the hotel industry and established one of the largest chains.

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    Cesar Ritz

    A notable hotelier known for his management skills, popularized hospitality in Europe.

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    Holiday Inn Chain

    A chain started by Kemmons Wilson in the early 1950s, known for family-friendly accommodations.

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    Study Notes

    Accommodation History

    • Lodging developed to meet traveler needs
    • The Industrial Revolution (1700s and early 1500s) increased demand for accommodation due to urban migration
    • Spas contributed to hotel industry growth
    • 1950s saw English seaside resorts attract tourists
    • Early American hotels were seaport inns
    • Transportation systems (e.g., trains) fostered lodging development
    • Inns served as boarding houses, booking offices, and social hubs
    • Hotels grew with railway expansion in the 1820s and 1830s
    • Large European hotels were built near train stations
    • US hotels developed along railroad lines
    • Automobiles led to roadside hotels
    • Road construction accommodated motorists
    • Motor hotels (motels) emerged
    • Post-WWII, air travel increased traveler demand for hotel space
    • Business travelers needed more convention and meeting facilities
    • Hotel growth occurred in airports, downtowns, and resorts

    Early Hotel Pioneers

    • Ellsworth Statler (Statler Hotel chain) was a pioneer in the US hotel chain industry, and sold it in 1954
    • Conrad Hilton (Hilton Corporation) created a large hotel empire known for high quality accommodation.

    Key Hoteliers

    • César Ritz, a Swiss hotelier, became Europe's most popular hotelier because of his excellent management skills, at the Grand National Hotel in Lucerne.
    • William Waldorf Astor and John Jacob Astor IV created hotels that combined European grand design with comfortable hospitality.

    Lodging Industry Founders

    • Kemmons Wilson started the Holiday Inn chain in the early 1950s
    • J.W. Marriott and J.W. Marriott Jr. founded the Marriott hotel empire in 1957
    • Ernest Henderson and Robert Moore started the Sheraton chain in 1937
    • Ray Schultz founded the Hampton Inn Hotels-Holiday Inn Corporation

    Technological Advancements (Hotels)

    • 1846: Central Heating
    • 1859: Elevators
    • 1881: Electric Lights
    • 1907: In-room Telephones
    • 1927: In-room Radios
    • 1940: Air Conditioning
    • 1950: Electric Elevators
    • 1958: Free Television
    • 1964: Holiday Inn reservation system with centralized computers
    • 1965: Message lights on telephones
    • 1970s: Electric cash registers, POS systems, and keyless locks.
    • 1980s: Property management systems, in-room guest checkouts

    Technological Advancements (Hotels(Continued))

    • 1983: In-room personal computers, call accounting
    • 1990s: OnCommand Video (on-demand movies) and LodgeNet Entertainment (interactive video games)
    • Interactive guest room shopping, interactive visitor's guide, fax
    • Delivering info about facilities and activities via TV
    • Reservations from guest rooms for the same organization, in-room weather reports
    • Internet reservations
    • Legislation monitoring hotel ownership via REITs

    2000s Technological Advancements

    • Wireless Technology (VIP Check-In, Housekeeping, and Guestroom Release Status)
    • Marketing Guest Profile, Bell Staff, Baggage Handling, "hot spot" centers for wireless emails and information.

    Accommodation Types

    • Hotels: Can range from small boarding houses to large buildings with thousands of rooms, conventions, meeting spaces, recreational facilities (swimming pools, tennis courts), 24-hour room service, restaurants, and diverse entertainment options
    • Motels/Motor Hotels: Primarily focused on rooms and free parking for guests.
    • Resort Hotels: Designed for vacation travelers.
    • Pensions: Often family-run accommodations, historically referred to as "Gasthaus"
    • Paradors: Generally, converted old castles, monasteries, or convents operated by government.
    • Condominium Hotels: Hotels with apartments
    • Campgrounds: Provide camping areas
    • Bed and Breakfasts: European-origin accommodations offering overnight lodging with breakfast.
    • Tourist Inns: "Transient" accommodations.
    • Apartment Hotels: Buildings with multiple independent furnished or semi-furnished apartments.
    • Health Spas: Resorts catering to relaxation and wellness activities at natural springs.
    • Private Homes: Traditional overnight accommodations for travelers.
    • Hostels: Budget-friendly lodging with basic amenities like bunk beds and shared bathrooms.

    Hotel Classification

    • Location
    • Type of guest
    • Price

    Hotel Rating System

    • 1 star = good, better than average
    • 2 stars = very good
    • 3 stars = excellent
    • 4 stars = outstanding
    • 5 stars = one of the best in the country

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    Related Documents

    Hotel Industry History & Types of Accommodations PDF

    Description

    Explore the evolution of lodging and the factors that influenced its growth from the Industrial Revolution to the post-WWII era. Discover how transportation advancements, such as railroads and automobiles, shaped the hotel industry. Learn about early hotel pioneers like Ellsworth Statler and their contributions to modern hospitality.

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