Leadership & Team Working - SEMM 1921 PDF

SEMM 1921 Lecture 13.0 LEADERSHIP & TEAMWORKING  Learning Outcome At the end of this chapter, students should be able to describe leadership skills in team working. CONTENTS Introduction Five Stages of Team Development Team Roles Qualities of an E ective Team Player Leading a T...

SEMM 1921 Lecture 13.0 LEADERSHIP & TEAMWORKING  Learning Outcome At the end of this chapter, students should be able to describe leadership skills in team working. CONTENTS Introduction Five Stages of Team Development Team Roles Qualities of an E ective Team Player Leading a Team Qualities of an E ective Team Leader  INTRODUCTION Individuals working together in teams can achieve much, much more than they can on their own But there can be a huge di erence between high-pe orming teams, and those where " teamwork" seems to consume more energy than it delivers or — worse — where team meetings seems little more than a forum for power struggles and con ict. FIVE STAGES OF TEAM DEVELOPMENT Bruce Tuckman's Team Development Model* *https://www.coachingcultureatwork.com/bruce-tuckman-team-development-model/  FORMING Teams initially go through a "forming" stage in which members are positive and polite. Some members are anxious, as they haven't yet worked out exactly what work the team will involve. Others are simply excited about the task ahead. As a leader, you can play a dominant role at this stage: other members' roles and responsibilities are less clear. is stage is usually fairly sho , and may only last for the single meeting at which people are introduced to one-another. At this stage there may be discussions about how the team will work, which can be frustrating for some members who simply want to get on with the team task.  STORMING Soon, reality sets in and your team moves into a " storming" phase. Your authority may be challenged as others jockey for position and their roles are clari ed. e ways of working sta to be de ned, and, as a leader, you need to be aware that some members may feel overwhelmed by how much there is to do, or uncomfo able with the approach being used. Some may react by questioning how wo hwhile the goal of the team is, and by resisting taking on tasks. is is the stage when many teams fail, and even those that stick with the task may feel that they are on an emotional roller coaster, as they t to focus on the job in hand without the suppo of established processes or relationships with their colleagues.  NORMING Gradually, the team moves into a "norming" stage, as a hierarchy is established. Team members come to respect your authority as a leader, and others show leadership in speci c areas. Now that team members know each other better, they may be socializing together, and they are able to ask each other for help and provide constructive criticism. e team develops a stronger commitment to the team goal, and you sta to see good progress towards it. ere is often a prolonged overlap between storming and norming behavior: As new tasks come up, the team may lapse back into typical storming stage behavior, but this eventually dies out.  PERFORMING When the team reaches the "pe orming" stage, hard work leads directly to progress towards the shared vision of their goal, suppo ed by the structures and processes that have been set up. Individual team members may join or leave the team without a ecting the pe orming culture. As a leader, you will be able to delegate much of the work and can concentrate on developing team members. Being pa of the team at this stage feels "easy" compared with earlier on.  ADJOURNING Project teams exist only for a xed period, and even permanent teams may be disbanded through organizational restructuring. As a team leader, your concern is both for the team's goal and the team members. Breaking up a team can be stressful for all concerned and the "adjourning" or "mourning" stage is impo ant in reaching both team goal and personal conclusions. e break up of the team can be hard for members who like routine or who have developed close working relationships with other team members, pa icularly if their future roles or even jobs look unce ain. TEAM ROLES  TEAM ROLES Even when you have a team of highly qualif ied individuals with skills that are per fectly suited to the task at hand, you still might have trouble successfully reaching the goal. T he problem, often, is that the personalities and roles that each person takes on might not successfully work together with the others in the group Only when a team is comprised of a good balance of roles, along with the right skills, will it be successful THE 9 BELBIN TEAM ROLES Qualities of an E ective Team Player Qualities of an E ective Team Player Demonstrates reliability – Member gets work done consistently – Fair share to work hard and meet commitments Communicates constructively – Speak up and express thoughts and ideas clearly, directly, con dently, honestly and in respectful manner Listens actively – Absorb, understand, consider (ideas and points of view) without arguing – Accept criticism without reacting defensively – Listen rst and speak second for meaningful dialogue Qualities of an E ective Team Player Functions as an active pa icipant – Prepared , listen and speak up in discussion – Fully engaged in the work – Take initiative to make thing happen Shares openly and willingly – Sharing information, knowledge and experience – Make communication informal, day-to-day information – Keep other team members in the loop with information and expe ise without any surprise Cooperates and pitches in to help – Working with others and acting together to reach goal – Figure out ways, style and perspective to solve problems and gets work done. – Respond to requests and o er to help Qualities of an E ective Team Player Exhibits exibility – Adaptation to ever-changing situations – Able to consider di erent points of views and compromise when needed – Strong team players are rm in their thoughts yet open to what others have to o er Shows commitment to the team – Care about work assigned, the team and the team’s work – Show up eve meeting with up front commitment Qualities of an E ective Team Player Works as a problem-solver – Willing to deal with all kinds of problems in a solution- oriented manner – Not problem-dweller (rehash), problem-blamer (pointing to others fault) or problem-avoider (put of dealing with issues) – Get problems out in the open for discussion, then collaborate with others to nd solutions and form action plans Treats others in a respectful and suppo ive manner – Treat fellow team members with cou esy and consideration – Show understanding and appropriate suppo to other team members to help get the job done – Have sense of humor and know how to have fun in a professional manner – Soft-spoken, creative to create a pleasurable environment Leading a Team TEAM CHARTER Managing Meetings e ability to plan and run a productive meeting is one that is learned through practice and by using appropriate management tools – Establishing roles and responsibilities – Establishing ground rules – Minutes of meeting - Agenda & Summa – Project Plan – Milestone Cha BUILDING THE TRUST OF YOUR TEAM Qualities of an E ective Team Leader  Qualities of an E ective Team Leader* An e ective team leader has a variety of traits and characteristics that encourage team members to follow e qualities of an e ective team leader inspire trust & respect of the team members and stimulate production amongst the team *https://smallbusiness.chron.com/10-e ective-qualities-team-leader -23281.html Qualities of an E ective Team Leader* Communicates clearly Strong organization skills Con dent in his abilities & in the abilities of the team Respectful of team members Fair and kind e leader is an example of integrity In uential in core areas to help team in meeting goals through e ective decision making Willing to share leadership through delegation Powe ul facilitator in organizing action plans Skilled negotiator in solving problems for the best interest of eve one *https://smallbusiness.chron.com/10-e ective-qualities-team-leader -23281.html Summa