SEMM 1921 Lecture 13: Leadership & Teamwork

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Questions and Answers

What is a key quality of an effective team player regarding work completion?

Focuses on personal achievements over team goals

Delegates tasks to others for efficiency

Completes work independently without assistance

Demonstrates reliability in getting work done consistently (correct)

Which action demonstrates constructive communication in a team?

Maintaining silence during discussions to avoid conflict

Expressing thoughts clearly and honestly in a respectful manner (correct)

Interrupting others to express your opinion

Criticizing team members without offering solutions

How should an effective team player respond to criticism?

Absorb and consider the criticism without reacting defensively (correct)

Ignore the criticism and proceed with their own method

Listen first and react defensively to protect their feelings

Argue against the criticism to defend their position

What does it mean to actively participate in a team setting?

Being prepared, listening, and engaging in discussions Signup and view all the answers

What characterizes the performing stage of team development?

A strong commitment to the team goal and effective progress. Signup and view all the answers

What is an important aspect of sharing information in a team?

Sharing knowledge and keeping team members informed regularly Signup and view all the answers

Why might a team revert to storming behaviors during the norming stage?

Due to the introduction of new tasks that challenge established dynamics. Signup and view all the answers

What is a primary concern for a team leader during the adjourning stage?

Helping team members cope with the emotional impact of disbanding. Signup and view all the answers

What can hinder a team's ability to successfully reach their goal?

An abundance of personal conflicts among highly skilled individuals. Signup and view all the answers

Which behavior is typical in a team during the norming stage?

Team members socialize and assist one another. Signup and view all the answers

What is the initial stage of Bruce Tuckman's Team Development Model?

Forming Signup and view all the answers

During which stage do team members typically challenge the authority of the leader?

Storming Signup and view all the answers

What feelings might team members experience during the storming phase?

Overwhelm and discomfort Signup and view all the answers

Which stage of team development involves establishing a hierarchy and respect for the leader's authority?

Norming Signup and view all the answers

Why might some teams fail during the storming phase?

Conflicts and power struggles Signup and view all the answers

What is a common characteristic of the forming stage?

Positive and polite interactions Signup and view all the answers

Which quality is the leader likely to display during the forming stage?

Dominance in decision-making Signup and view all the answers

What is a sign that a team may be struggling during the storming phase?

Members feel overwhelmed and question goals Signup and view all the answers

What trait is essential for an effective team player when dealing with different viewpoints?

Considering different points of views and compromising Signup and view all the answers

How should a problem-solver approach issues within a team?

By collaborating to find solutions and forming action plans Signup and view all the answers

What does commitment to the team involve?

Consistently attending meetings and caring about team work Signup and view all the answers

Which quality exemplifies effective decision-making by a team leader?

Sharing leadership responsibilities through delegation Signup and view all the answers

How can a team leader inspire trust and respect from team members?

By communicating clearly and showing integrity Signup and view all the answers

What is a key element in managing successful meetings?

Establishing roles and responsibilities Signup and view all the answers

Which behavior is not characteristic of a competent team player?

Blaming others for team mistakes Signup and view all the answers

What is an effective way for a leader to facilitate action plans?

Acting as a powerful facilitator through negotiation Signup and view all the answers

Study Notes

Course Information

Course Title: SEMM 1921
Lecture Number: 13.0
Topic: Leadership & Teamwork

Learning Outcomes

Students should be able to describe leadership skills in team working.

Introduction
Five Stages of Team Development
Team Roles
Qualities of an Effective Team Player
Leading a Team
Qualities of an Effective Team Leader

Introduction

Teamwork can achieve much more than individuals working alone
Significant differences exist between high-performing teams and those that struggle
Team meetings can sometimes be unproductive, focusing on power struggles and conflict rather than collaboration

Five Stages of Team Development (Bruce Tuckman's Model)

Forming: Initial stage, characterized by politeness and anxiety among members, as they work out roles and responsibilities. Leaders play a dominant role.
Storming: Reality sets in, challenging authority, and clarifying roles. Members express their opinions and approaches, potentially leading to resistance and conflict. Leaders must manage expectations and team dynamics.
Norming: Hierarchy is established, respect develops for leaders, stronger commitment to team goals, and constructive criticism. Members communicate effectively
Performing: High-performance stage, focused on achieving shared goals. Leaders delegate, and members work smoothly.
Adjourning: Project or team concludes, and there's often a period of mourning or reflection. Addressing the team's goal and personal conclusions is crucial.

Forming Phase Details

Members are positive and polite, anxious due to unfamiliar team dynamics and processes.
Leaders can play a prominent role in clarifying responsibilities and duties
Discussions on team structure could be frustrating to members focused on work
This phase is usually brief and focuses on introducing members to each other, defining the workspace, and initially structuring the work environment.

Storming Phase Details

Team moves into a phase of conflict, challenging authority.
Members jockey for position and roles are further clarified.
Team members may feel overwhelmed by the required work and tasks
Resistance to tasks and questioning the team's overall goals may emerge.
Leaders must recognize and manage potential friction and conflict

Norming Phase Details

Team develops respect for leadership.
Team members communicate more effectively.
Support, trust, communication and cohesion develop between members
Team develops shared goals and makes progress.
Occasional returns to storming behaviour may occur

Performing Phase Details

Hard work leads to progress towards the shared goal.
The team is proficient and able to delegate successfully.
Individual members can leave or join the team without affecting the team culture.
Team work is efficient

Adjourning Phase Details

Project teams cease, or restructured, often temporary.
Concern for member well-being, and the team goal is important.
Adjusting to the loss of routine or shared experiences for team members can cause stress to both members and leaders.
Leaders should anticipate stress and emotionally support team members

Team Roles

Even expert teams with capable individuals may encounter difficulties in achieving goals if roles and personalities don't align.
A balanced mix of roles with suitable skills is important for success

The 9 Belbin Team Roles

Identified roles (Plant, Resource Investigator, Implementer, Coordinator, Shaper, Team Worker, Completer/Finisher, Monitor Evaluator, Specialist)
Each role has a set of strengths and potential weaknesses.
Balanced teams benefit from individuals with diverse roles and strengths.

Qualities of an Effective Team Player

Reliability
Constructive communication
Active listening
Active participation
Sharing information
Cooperating and helping
Flexibility
Commitment
Problem-solving skills
Respectful and supportive behavior

Leading a Team

Team Charter Examples (defining scope, objectives, deliverables, success factors, measures)—identifying key people, their roles, and clarifying specific tasks.
Effective meetings with defined roles, ground rules, minutes, project plans, and milestone charts.
Importance of building trust within the team (respect for people and ideas, honest communication, understanding).
Showing genuineness, understanding, empathy, openness to ideas and constructive feedback, clear communication, fairness and kindness

Qualities of an Effective Team Leader

Clear communication
Strong organizational skills.
Confidence in their abilities and the abilities of team members.
Respectful of team members
Fair and kind
Demonstrating integrity
Influential in guiding the team towards meeting goals
Willing to share leadership through delegation
Facilitating action plans
Skilled negotiation, working for the best possible results for everyone

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Description

This quiz explores key concepts in leadership and teamwork as covered in SEMM 1921 Lecture 13. Topics include the five stages of team development, effective team player qualities, and the role of a leader in guiding a team. Assess your understanding of how teamwork enhances productivity and collaboration.