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Learning and Development Plan The Learning and Development Plan identifies knowledge gaps and training needs of those affected by the change and then provides a course of action to develop end users so they will be prepared with new knowledge and skills to adopt the change successfully. Key compo...

Learning and Development Plan The Learning and Development Plan identifies knowledge gaps and training needs of those affected by the change and then provides a course of action to develop end users so they will be prepared with new knowledge and skills to adopt the change successfully. Key components of the Learning and Development Plan include: Learning groups Learning curriculum Skills inventory and gap analysis for each learning group Ongoing learning tools (e.g., job aids, quick tips, Frequently Asked Questions, refresher guides) Learning delivery plan Learning evaluation and optimization plan Learning and development design and delivery should be continually assessed and adjusted as needed to ensure continued effectiveness to achieve the expected benefits of the change effort. The plan should identify additional training and other learning resources as new phases or processes are introduced. Inputs Outputs Learning and DevelopmentStrategy Stakeholder Analysis Learning Needs Assessment Learning and Development Plan Measurement and Benefit Realization Plan The Measurement and Benefit Realization Plan defines processes and actions to monitor and track progress of the project’s key performance indicators and expected benefits, as stated in the Project Charter and Strategy Plan. The Measurement and Benefit Realization Plan provides a means of identifying when mitigation strategies need to be implemented if the effort is falling short of its goals. The Measurement and Benefit Realization Plan should include current baseline performance on key objectives and goals and track how those key indicators/objectives are affected throughout the change effort. It should specify measurement activities that provide valid and reliable data for tracking activity and effects on performance. Key components of a Measurement and Benefit Realization Plan include: A schedule of measurement activities, including type, frequency, how conducted, and by whom A report template for reporting measurement results at defined intervals to defined groups and individuals who own the metrics and are responsible for taking action to ensure targets are achieved Inputs Outputs Measurement and Benefit Realization Strategy Change Definition Change Objectives and Goals Vision Statement Measurement and Benefit Realization Plan