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Terms & Definitions For the purposes of this document, the following terms and definitions apply. Terms and definitions are expanded in further clauses. Choosing to accept and demonstrate a new way of thinking or behaving. Adoption occurs when stakeholder behavior is consistent with the future...

Terms & Definitions For the purposes of this document, the following terms and definitions apply. Terms and definitions are expanded in further clauses. Choosing to accept and demonstrate a new way of thinking or behaving. Adoption occurs when stakeholder behavior is consistent with the future state behavior. The quantitative and qualitative, measurable and non-measurable outcomes resulting from a change. Benefit Realization The achievement of the expected outcomes of a change. The transition from a current state to a future state. Current State The condition at the time the change is initiated. Future State The condition at the time when the benefits have been realized. How people, process, technology, and the workplace are affected during the transition from the current state to the future state. The practice of applying a structured approach to the transition of an organization from a current state to a future state to achieve expected benefits. An event or condition that, if it occurs, may have an effect on :the change benefits. When the amount of change occurring in an organization is more than can be effectively handled by those affected by the change. The organizational or individual collection of knowledge, skills, and abilities. Stakeholder involvement and influence in the change process. The decision-making processes, applied by authorized individuals or teams, for approving/ rejecting, monitoring, and adjusting activities of a change management plan. A specific, measurable result or effect of an action or situation. The preparedness of an organization or its parts to accept, effectively handle, and integrate impending change. A stakeholder’s opposition to a change. Resistance Management The process of addressing stakeholders’ opposition to a change. The individual or group in the organization accountable for the realization of the benefits of a change. Sponsorship The process of aligning stakeholders to support and own a change. An individual affected by a change. The ability to maintain the future state. The description of the future state.