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Develop a Comprehensive Change Management Plan The Change Management Plan should include required actions and baseline measures as they pertain to a change effort’s scope, expected benefits, role requirements, resources, activity schedule, risk, and measurement. The level of detail of the Change Ma...

Develop a Comprehensive Change Management Plan The Change Management Plan should include required actions and baseline measures as they pertain to a change effort’s scope, expected benefits, role requirements, resources, activity schedule, risk, and measurement. The level of detail of the Change Management Plan should reflect the complexity and risk of the changeeffort. Key components of the Change Management Plan include: Resource Plan: Defines what resources (e.g., people, capability or skill sets, location, equipment) will be necessary to accomplish the tasks. Sponsorship Plan: Identifies the change sponsors and defines a course of action to develop and strengthen the competencies required to effectively lead/sponsor a change initiative. Stakeholder Engagement Plan: Identifies actions to engage groups and individuals affected by the change and then mitigate their resistance to and enlist their support, adoption, and ownership of the change. Communication Plan: Defines internal and external audiences, information, and feedback requirements of those leading and affected by the change, and specific communication activities and events. Impact Assessment and Readiness Plan: Identifies the actions, roles, and responsibilities for detailed impact analysis following the high-level impact analysis undertaken in the assessment phase described in 5.1 Evaluate Change Impact and Organizational Readiness. It details how and when impacts will be captured during the design, build, and implement phase of the project, including impact categorization and mapping and ownership of impact mitigation and management. The Readiness Plan identifies the organization/customer readiness criteria and readiness management approach. Learning and Development Plan: Identifies needs and knowledge gaps of those affected by the change and provides a course of action to prepare end users with the skills and knowledge necessary to navigate the change. Measurement and Benefit Realization Plan: Defines processes and actions to monitor and track progress on the project’s key performance indicators as defined in the project charter and identifies when mitigation strategies need to be implemented if the change effort falls short of its goals. Sustainability Plan: Provides an approach to maintaining the new processes and achieving a day- to-day method of doing business once the change has become a way of working and business as usual. The Change Management Plan will be shared and reviewed with keystakeholders and should be continually monitored and updated as needed. The following sections provide the specific details of the component plans.

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