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Define the Change The purpose of Define the Change is to discern and specify the change the organization intends to adopt to meet a strategic objective. Fundamental questions around the change, the purpose, who will be impacted and how, and alignment of the change with organizational goals and need...

Define the Change The purpose of Define the Change is to discern and specify the change the organization intends to adopt to meet a strategic objective. Fundamental questions around the change, the purpose, who will be impacted and how, and alignment of the change with organizational goals and needs are key to defining the change. Questions may include: Will the change be departmental or enterprise-wide? Will the change be people-, process-, or technology-oriented? Is the change part of or in conjunction with other changes happening in the organization? Will the change be considered transformational or incremental? How will the organization and its structure be affected by the change? A clearly defined change is needed to determine the approach necessary to implement the change successfully. Inputs Outputs Business Case Change Definition Research Charter Charter Strategic Plan Success Measures Determine Why the Change is Required The purpose of Determine Why the Change is Required is to explain the current opportunity, risks or consequences, and benefits. This process develops the Case for Change to support the organization’s vision and clearly articulate its expected benefits to the organization. It should include a clear description of the consequences of not changing. It may identify risks associated with a lack of commitment or resistance if the change lacks a compelling reason and is considered unnecessary by stakeholders. A misunderstood or incomplete change rationale may be one of the biggest risks in successfully gaining stakeholder adoption. Inputs Outputs Business Case Business Case Change Definition Charter Charter Strategic Plan Success Measures Develop a Clear Vision for the Future State The purpose of Develop a Clear Vision of the Future State is to facilitate the development of the organization’s operating state after the change has been adopted. This process focuses on developing and describing a common direction for the future state so that stakeholders can envision it in operation and foresee the value of the future state. Inputs Outputs Organization Vision, Mission, Values Business Case Change Definition Strategic Plan Vision Statement