Lesson 1.2 Transparency, Accountability & Fairness PDF

Kevin showed transparency when he reimbursed his expenses without showing official receipts. FALSE An employee is accountable to pay whatever company property he/she damaged or lost. TRUE Fairness is shown when one listens to the one side of the story and eventually gives his or her judg...

Kevin showed transparency when he reimbursed his expenses without showing official receipts. FALSE An employee is accountable to pay whatever company property he/she damaged or lost. TRUE Fairness is shown when one listens to the one side of the story and eventually gives his or her judgement immediately. FALSE Employee A recommended his cousin to be their company janitor, but the latter stole the cellular phone of their secretary. Therefore, Employee A may be blamed for recommending his/her cousin and should pay or replace the lost cellphone. TRUE SHARE YOUR EXPERIENCE Have you been blamed for something you did not do? Have you lost somebody else’s property which you just borrowed? Have you gotten a grade that you think you did not deserve?  LESSON 1.2 FAIRNESS, ACCOUNTABILITY & TRANSPARENCY FAIRNESS  Equal treatment Value of treating people with a standard of performance that is consistent and based on commitments. Concerned with actions, processes, and consequences that are morally right, honorable, and equitable. ACCOUNTABILITY  Obligation and responsibility to give an explanation or reason for the company’s actions and conduct. Customers and shareholders still demand businesses’ accountability. crucial in ensuring high performance within an organization.  Company Constituents INSTITUTIONAL CUSTOMERS EMPLOYEES COMMUNITIES INVESTORS TRANSPARENCY  Openness Ensures that stakeholders can have confidence in the decision-making and management processes of a company. FIVE ADVANTAGES OF TRANSPARENCY 1. Respect 2.Positive Public Perception 3.Staff Involvement 4.Customer Service 5.Image Management  1. RESPECT Transparency in business demonstrates respect for both employees and customers. Useful for non-profit organizations, which are trusted to handle and manage donated funds. 2. POSITIVE PUBLIC PERCEPTION proves the public that the company has nothing to hide.  3. STAFF INVOLVEMENT Staff members with no idea about the business may assume, contribute in spreading gossip, or if not be unconvinced and fearful regarding the condition of the company and the security of their jobs. 4. CUSTOMER SERVICE can get better through transparent business operations. 5. IMAGE MANAGEMENT easy to manage the public perception of a company by being open and transparent. Established media connections can help disseminate information during a crisis. THANK YOU! See you in our next meeting.