Business Ethics Quiz
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Questions and Answers

Transparency in business demonstrates respect for employees and customers.

True (A)

Which of these is NOT an advantage of transparency in business?

  • Positive Public Perception
  • Limited Information Sharing (correct)
  • Staff Involvement
  • Respect

Accountability is crucial in ensuring ______ within an organization.

high performance

Why is transparency important for non-profit organizations?

<p>Transparency builds trust with donors, demonstrating how their contributions are managed and used effectively.</p> Signup and view all the answers

Match the following concepts with their definitions:

<p>Fairness = Treating people with a consistent standard of performance based on commitments. Accountability = Obligation to explain company actions and conduct. Transparency = Openness and sharing of information with stakeholders.</p> Signup and view all the answers

Giving a judgment without hearing both sides of a story demonstrates fairness.

<p>False (B)</p> Signup and view all the answers

Which party does NOT demand accountability from businesses?

<p>Competitors (D)</p> Signup and view all the answers

Give an example of how transparency can improve customer service.

<p>Transparency can empower customers by providing them with clear information about products, services, and company policies, which can improve their overall experience.</p> Signup and view all the answers

Flashcards

Transparency

Openness that builds confidence in decision-making.

Accountability

Obligation to explain or justify company actions.

Fairness

Equal treatment based on standards and commitments.

Negative consequences of non-accountability

Company risks losing trust and performance.

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Advantages of transparency

Benefits like respect, public perception, and better service.

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Respect in business

Demonstrating value for employees and customers.

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Positive public perception

Public believes the company has nothing to hide.

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Staff involvement

Engaging employees to reduce gossip and fear.

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Study Notes

True or False Statements

  • Kevin's reimbursement of expenses, without official receipts, was not transparent.
  • Employees are accountable for damage or loss of company property.
  • Fairness is demonstrated when someone listens to a single side of a story and makes a judgment immediately.
  • An employee, who recommended a cousin for a company position, is accountable for the cousin's theft.

Fairness

  • Equal treatment of individuals is valued.
  • Consistent performance is expected.
  • Actions, processes, and consequences need to be morally right, honorable, and equitable.

Accountability

  • Accountability involves the obligation to explain company actions and conduct.
  • Customers and shareholders continue to require businesses to be accountable.
  • Accountability is essential for high performance within organizations.

Company Constituents

  • Key constituents include institutional investors, customers, employees, and communities.

Transparency

  • Openness fosters stakeholder confidence in decision-making and company management processes.
  • Transparency builds trust and respect among employees and customers.
  • Transparency promotes a positive public perception and allows the company to showcase that they have nothing to hide.
  • Media connections help disseminate information during crises.
  • Transparency contributes to improved customer service.
  • Transparency supports staff involvement and improves an organization's image.

Additional Questions

  • Have you been blamed for something you didn't do?
  • Have you lost someone else's property you borrowed?
  • Have you received a grade you think wasn't deserved?

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Description

Test your knowledge on key concepts in business ethics, including fairness, accountability, transparency, and the responsibilities of company constituents. This quiz will challenge your understanding of ethical behavior in organizational settings.

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