Who is responsible for performance oversight of the chosen Product Support Integrator (PSI)?
Understand the Problem
The question is asking who is responsible for performance oversight of a Product Support Integrator (PSI) within product support arrangements. It lists several roles to choose from.
Answer
Product Support Manager (PSM)
The final answer is Product Support Manager (PSM).
Answer for screen readers
The final answer is Product Support Manager (PSM).
More Information
The Product Support Manager (PSM) is responsible for developing and implementing a comprehensive product support strategy and ensuring the performance oversight of Product Support Integrators (PSIs).
Tips
Common mistakes include confusing the roles of the PSM and the PSI, but the PSM specifically oversees the PSI.
Sources
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