Which of the following actions should a medical assistant take to guarantee patient privacy and confidentiality when contacting a patient for a telehealth appointment?
Understand the Problem
The question is asking what actions a medical assistant should take to ensure patient privacy and confidentiality during a telehealth appointment. The focus is on best practices for communication in healthcare.
Answer
Ensure that no other patients are able to hear the call.
The medical assistant should ensure that no other patients are able to hear the call.
Answer for screen readers
The medical assistant should ensure that no other patients are able to hear the call.
More Information
Securing patient privacy during telehealth appointments is crucial. Ensuring calls are conducted in a private setting helps prevent breaches of confidentiality.
Tips
A common mistake is not prioritizing the setting of the call, leading to unintentional breaches of privacy.
Sources
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