When informing patients that you must postpone their appointments because of the absence of the provider, it is good practice to: Select one: a. give them the option of seeing anot... When informing patients that you must postpone their appointments because of the absence of the provider, it is good practice to: Select one: a. give them the option of seeing another provider. b. explain exactly why the provider cannot see them. c. offer them priority over patients already scheduled in the future. d. be extremely apologetic about the inconvenience.
Understand the Problem
The question is asking about the best practices for informing patients about appointment postponements and the general behavior of medical assistants. It probes into how medical assistants can effectively manage patient relations and understand patient needs.
Answer
Give them the option of seeing another provider.
The final answer is give them the option of seeing another provider.
Answer for screen readers
The final answer is give them the option of seeing another provider.
More Information
Offering patients the option to see another provider helps minimize inconvenience and maintains a level of care continuity.
Tips
A common mistake is not providing alternative options, which may lead to dissatisfaction and disruption in patient care.
Sources
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