When a customer is eligible to return but cannot generate it on the website we need to generate a manual return label via Happy Returns. Always submit a request for a manual return... When a customer is eligible to return but cannot generate it on the website we need to generate a manual return label via Happy Returns. Always submit a request for a manual return label via SR JIRA, CE Ticket, REF Ticket, and REP Ticket.
Understand the Problem
The text outlines the procedure for generating a manual return label when a customer is eligible to return an item but cannot do so through the website. It specifies different systems (SR JIRA, CE Ticket, REF Ticket, REP Ticket) where a request for a manual return label needs to be submitted.
Answer
Submit a request via SR JIRA, CE Ticket, REF Ticket, and REP Ticket for a manual return label.
When a customer is eligible to return but cannot generate it on the website, you need to generate a manual return label via Happy Returns by submitting a request for a manual return label via SR JIRA, CE Ticket, REF Ticket, and REP Ticket.
Answer for screen readers
When a customer is eligible to return but cannot generate it on the website, you need to generate a manual return label via Happy Returns by submitting a request for a manual return label via SR JIRA, CE Ticket, REF Ticket, and REP Ticket.
More Information
Happy Returns allows you to generate a manual return label when an electronic one cannot be generated through the website. Submitting the request via the specified ticketing systems ensures the process is documented and tracked.
Tips
A common mistake is not submitting the request through the specified ticketing systems, leading to delays in processing the return.
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