What interpersonal skill of self-disclosure would be appropriate when speaking to Danielle about her concerns regarding her job pressures?
Understand the Problem
The question presents a scenario involving employee satisfaction and wellness seminars at a company. It focuses on the appropriate interpersonal skill of self-disclosure in a conversation with an employee named Danielle, who is dealing with pressures from management. The question asks for the best approach to engage with her concerns, reflecting on the context provided.
Answer
Open up about concerns regarding work hours and their effects.
Opening up about some of your concerns about the recent long work hours, and their effect on employees.
Answer for screen readers
Opening up about some of your concerns about the recent long work hours, and their effect on employees.
More Information
Appropriate self-disclosure helps build trust and rapport by sharing concerns that resonate with the other person's experiences, thereby fostering a more open and supportive dialogue.
Tips
A common mistake is oversharing personal details unrelated to the situation, which can make others uncomfortable.
Sources
- The Skill of Self-Disclosure - Online Counseling Programs - counseling.education.wm.edu
- Self-Disclosure - Connecting With Honest, Personal Communication - mindtools.com
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