What are the basic concepts in performance measurement?
Understand the Problem
The text provides a detailed overview of performance measurement concepts, including methods, relationships among measures, fairness perception, justice, rating formats, and feedback mechanisms. It discusses how performance is assessed within organizations and the implications of various measurement strategies on employee development, motivation, and organizational goals.
Answer
Setting measurable expectations, capturing measurement information, and developing strategies to achieve outcomes.
Basic concepts in performance measurement include setting measurable expectations, continuously capturing measurement information, and developing strategies to achieve defined outcomes.
Answer for screen readers
Basic concepts in performance measurement include setting measurable expectations, continuously capturing measurement information, and developing strategies to achieve defined outcomes.
More Information
Performance measurement is crucial for assessing the efficiency and effectiveness of various operations. It uses tools like key performance indicators (KPI) and other measurement techniques to evaluate progress towards goals.
Tips
A common mistake is not setting realistic or clear performance goals, which leads to inefficiencies in measuring and analyzing performance data.
Sources
- Introduction to Performance Measurement and Control - hrexchangenetwork.com
- What is performance measurement? - Government of Ontario - ontario.ca
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