Wave scheduling may involve several patients arriving at the same time. When answering incoming calls, what is the first thing the caller should hear? The scrapes on the elbows of... Wave scheduling may involve several patients arriving at the same time. When answering incoming calls, what is the first thing the caller should hear? The scrapes on the elbows of the child were described as ________ injuries.
Understand the Problem
The questions are asking about healthcare-related protocols in scheduling appointments and handling incoming calls, as well as terminology related to injuries. The user is likely seeking to answer multiple choice questions concerning these topics.
Answer
91) True, 92) All are correct, 93) Superficial
The final answer is: 91) True, 92) All are correct, 93) Superficial
Answer for screen readers
The final answer is: 91) True, 92) All are correct, 93) Superficial
More Information
For question 91, wave scheduling often involves multiple patients arriving concurrently. In question 92, the caller should hear the name of the facility, the responder's name, and an offer to assist. Question 93 describes scrapes as superficial, as they affect only the outer layer of the skin.
Tips
A common mistake for question 92 is to overlook that a full greeting should include all elements listed.
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