In examining some of the survey results more closely, you notice some written comments you hadn’t seen before. The author of one of them identifies himself as Malik, a network spec... In examining some of the survey results more closely, you notice some written comments you hadn’t seen before. The author of one of them identifies himself as Malik, a network specialist, and the comments share sensitive information about an unwanted advance a coworker recently made on Malik. Using the principle of questioning in interpersonal communication, which of the following responses would honor Malik's concerns while further looking into the issue?
Understand the Problem
The question is asking which response would be the most appropriate to honor Malik's concerns while addressing a sensitive issue he mentioned in a prior communication. The approach should consider principles of interpersonal communication.
Answer
"Thank you for sharing, Malik; that must have been difficult. Could we set up a one-on-one meeting?"
"Thank you for sharing, Malik; that must have been difficult. Could you and I set up a one-on-one meeting so that I can ask you some more questions about what happened to you?"
Answer for screen readers
"Thank you for sharing, Malik; that must have been difficult. Could you and I set up a one-on-one meeting so that I can ask you some more questions about what happened to you?"
More Information
This response acknowledges Malik's difficulty, respects his privacy, and shows intent to address his concerns.
Tips
Avoid probing for more details in a public or insensitive manner. Ensure responses are empathetic and private.
Sources
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