In case of failed transaction in HDFC Life Touch-points, if the error message displayed is, 'Bin added as negative Bin in PG', which of the following solution will you suggest to t... In case of failed transaction in HDFC Life Touch-points, if the error message displayed is, 'Bin added as negative Bin in PG', which of the following solution will you suggest to troubleshoot the error? A. Please validate your information and try again later. B. Re-attempt the transaction after some time or else contact the issuing bank. C. Choose correct card to pay or use another payment method. D. Check for failure details with the issuing bank.
Understand the Problem
The question is asking for the correct troubleshooting steps to take in response to a specific error message displayed during a transaction in HDFC Life Touch-points. The error message indicates a problem with the payment gateway related to the bin, and the user is seeking the best solution among four given options.
Answer
Check for failure details with the issuing bank.
The final answer is D. Check for failure details with the issuing bank.
Answer for screen readers
The final answer is D. Check for failure details with the issuing bank.
More Information
The error message 'Bin added as negative Bin in PG' usually indicates an issue related to the bank's recognition of the card, potentially marking it for restricted use. Therefore, investigating with the issuing bank is recommended to resolve the issue.
Sources
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