During which stage should a salesperson begin to build loyalty with a customer? A) After servicing the account B) At the closing stage C) During the sales presentation D) Before qu... During which stage should a salesperson begin to build loyalty with a customer? A) After servicing the account B) At the closing stage C) During the sales presentation D) Before qualifying the prospect
Understand the Problem
The question is asking about the appropriate stage in the sales process for a salesperson to start establishing loyalty with a customer. It presents multiple-choice options to evaluate which stage is considered optimal for this purpose.
Answer
During the sales presentation.
During the sales presentation.
Answer for screen readers
During the sales presentation.
More Information
Building rapport and initiating loyalty is crucial during the sales presentation as it involves making a charming and convincing initial impression, which sets the stage for a trusting relationship.
Tips
A common mistake is assuming loyalty-building starts only after a transaction is completed, missing opportunities to establish a strong connection early on.
Sources
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