A guest with a severe gluten allergy is concerned about any wheat products making it into their dish. How do you reassure them?
Understand the Problem
The question is asking how to reassure a guest who has a severe gluten allergy about the safety of their food, specifically regarding potential cross-contact with wheat products.
Answer
Explain your allergen control measures to prevent cross-contact
Explain your allergen control measures to prevent cross-contact
Answer for screen readers
Explain your allergen control measures to prevent cross-contact
More Information
Addressing the guest's concerns directly with detailed information about cross-contact prevention shows diligence and care.
Tips
Avoid vague assurances and provide concrete examples of your safety measures.
Sources
- Cross-Contamination with Gluten | BIDMC of Boston - bidmc.org
- Cross-Contact | BeyondCeliac.org - beyondceliac.org
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