Podcast
Questions and Answers
What is the primary purpose of the workplace violence prevention and response policy established for Fire Rescue personnel?
What is the primary purpose of the workplace violence prevention and response policy established for Fire Rescue personnel?
Which role is responsible for future updates to the workplace violence prevention policy?
Which role is responsible for future updates to the workplace violence prevention policy?
Which of the following behaviors is NOT classified as prohibited under the violence prevention policy?
Which of the following behaviors is NOT classified as prohibited under the violence prevention policy?
What is one of the identifiable characteristics of acts or threats of violence according to the policy?
What is one of the identifiable characteristics of acts or threats of violence according to the policy?
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Which of these is an example of a prohibited weapon according to the policy?
Which of these is an example of a prohibited weapon according to the policy?
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How is 'prohibited behavior' specifically defined under the policy?
How is 'prohibited behavior' specifically defined under the policy?
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Which element is NOT part of the outlined procedure in the violence prevention policy?
Which element is NOT part of the outlined procedure in the violence prevention policy?
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What is one key aspect included in the policy regarding communication during incidents of violence?
What is one key aspect included in the policy regarding communication during incidents of violence?
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Which characteristic is typically associated with a workplace violence perpetrator?
Which characteristic is typically associated with a workplace violence perpetrator?
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What is a warning sign that may precede workplace violence?
What is a warning sign that may precede workplace violence?
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What action should be taken when a reported threat of violence is deemed non-imminent?
What action should be taken when a reported threat of violence is deemed non-imminent?
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When facing an imminent threat or danger, which is NOT a required action?
When facing an imminent threat or danger, which is NOT a required action?
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What does obsessive harassment often signify in the context of workplace violence?
What does obsessive harassment often signify in the context of workplace violence?
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Among the characteristics of a workplace violence perpetrator, what describes their attitude towards criticism?
Among the characteristics of a workplace violence perpetrator, what describes their attitude towards criticism?
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What is a key indication that a Fire Rescue personnel may be a potential danger to themselves or others?
What is a key indication that a Fire Rescue personnel may be a potential danger to themselves or others?
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What does persistent and exaggerated perception of injustice suggest about an employee?
What does persistent and exaggerated perception of injustice suggest about an employee?
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In situations involving a perceived threat, what is the role of the Deputy Chief?
In situations involving a perceived threat, what is the role of the Deputy Chief?
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How should Fire Rescue personnel respond after a violence threat has been reported?
How should Fire Rescue personnel respond after a violence threat has been reported?
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What is NOT a reason for an employee to be temporarily relieved of duty after a threat is reported?
What is NOT a reason for an employee to be temporarily relieved of duty after a threat is reported?
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Which of the following is a required notification in the event of an imminent threat?
Which of the following is a required notification in the event of an imminent threat?
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What could be considered a sign of entitlement in an employee related to workplace violence?
What could be considered a sign of entitlement in an employee related to workplace violence?
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Which behavior is indicative of a potential workplace violence perpetrator?
Which behavior is indicative of a potential workplace violence perpetrator?
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Flashcards
Workplace Violence
Workplace Violence
Any conduct that creates a hostile work environment, including verbal threats, intimidation, and actual physical harm.
Prohibited Behaviors
Prohibited Behaviors
Specific examples of prohibited behaviors that constitute workplace violence, such as physical assault, verbal threats, and property damage.
Policy Purpose
Policy Purpose
The policy's goal is to protect Fire Rescue personnel and maintain a safe work environment.
Policy Scope
Policy Scope
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Policy Authority
Policy Authority
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PPM CW-L-042
PPM CW-L-042
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Response to Violence
Response to Violence
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Policy Structure
Policy Structure
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Foul Language
Foul Language
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Coercion
Coercion
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Harassing Surveillance
Harassing Surveillance
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Characteristics of a Workplace Violence Perpetrator
Characteristics of a Workplace Violence Perpetrator
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Threats to Self or Others
Threats to Self or Others
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Inappropriate Anger and Rage
Inappropriate Anger and Rage
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Despondence
Despondence
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Perceptions of Injustice
Perceptions of Injustice
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Erratic Behavior
Erratic Behavior
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Violence Against Family Member
Violence Against Family Member
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Obsessive Harassment and Stalking
Obsessive Harassment and Stalking
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Paranoia and Delusions
Paranoia and Delusions
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Substance Abuse
Substance Abuse
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Reporting Threats of Violence
Reporting Threats of Violence
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Response to Imminent Threat or Danger
Response to Imminent Threat or Danger
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Study Notes
Workplace Violence Prevention and Response Policy (Palm Beach County Fire Rescue)
- Purpose: Establish a policy to prevent and respond to workplace violence for personnel and reservists.
- Scope: Applies to all Palm Beach County Fire Rescue personnel and reservists.
- Policy: Promote a safe work environment free from violence.
Prohibited Behaviors
- Definition: Threats of violence—oral, written, gestures, or expressions—that create a hostile work environment.
- Examples include physical assault, threats against individuals or property, harassment, intimidation, and stalking.
Identifiable Characteristics (Potential Perpetrators)
- Profile: Research suggests certain characteristics in potential workplace violence perpetrators, but these do not guarantee violence
- Age: 35-50
- Preference for solitude
- Interest in weapons/military
- Limited outside interests
- Possible history of interpersonal conflicts, including at work
- Sense of entitlement
- Extreme views/paranoia
- Difficulty accepting criticism
- Stress related to health or family issues
- Unwelcome comments or behaviors related to sex or violence
- Fear of discipline, layoff
Warning Signs
- Preceding Violence: Possible warning signs displayed by individuals before violent acts.
- Threats to self or others
- Extreme anger/rage
- Signs of depression or despondence
- Exaggerated perception of injustice
- Erratic behavior
- Violence against family members
- Obsessive harassment/stalking
- Paranoia/delusions
- Substance abuse
Response to Acts or Threats of Violence
-
Non-imminent Threat: Report immediately to supervisor (report to next supervisor if the supervisor is the perpetrator), Deputy Chief, Internal Affairs, and Union officials.
- Actions include: deactivate employee swipe card, initiate formal investigation, restrict access to staffing software/email, mandatory EAP referral, possibly relieve the employee of duty and restrict access.
- Employee may be sent home with Police for the evaluation.
-
Imminent Threat: Activate 911 immediately; notify Fire Operations Officers and Fire Rescue Communication Center.
- Notifications up the chain of command (EMS Captain, Battalion Chief, etc.). Include Internal Affairs and Union Officials.
- Possible lock-down of stations, relocation of employees, and police patrols.
- Identify possible victims and notify police promptly; provide information to potentially affected personnel.
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Description
This quiz covers the essential components of the Workplace Violence Prevention and Response Policy for Palm Beach County Fire Rescue personnel. It includes the policy's purpose, scope, prohibited behaviors, and characteristics of potential perpetrators. Test your understanding of the guidelines designed to ensure a safe work environment.