Miami Workplace Violence Policy Quiz

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Questions and Answers

What is the primary aim of the City of Miami's policy on workplace violence?

To implement a system for evaluating employee performance during conflicts.

To create a flexible work environment for employees.

To establish clear guidelines for management responsibilities.

To maintain a safe workspace with a zero tolerance towards violent behavior. (correct)

Which of the following actions may lead to criminal prosecution or disciplinary action according to the policy?

Participating in team-building exercises.

Intentionally antagonizing another employee or exhibiting violent behavior. (correct)

Reporting threats made by another employee.

Engaging in discussions about workplace policies.

Which type of behavior is explicitly prohibited in all work locations and events according to the policy?

Debates on policy issues.

Passive aggressive communication.

Disagreements with management decisions.

Acts or threats of violence, whether direct or implied. (correct)

What is defined as 'violent behavior' in the policy?

Use of physical force or power against another person. Signup and view all the answers

What protection is provided to employees who report violent behavior or threats?

Retaliation against them is prohibited. Signup and view all the answers

Which of the following behaviors can be classified as workplace violence?

Possession of a firearm without approval Signup and view all the answers

What constitutes a direct threat in the workplace?

Physical intimidation or suggestions of violence Signup and view all the answers

What action should an employee take if they witness an act of workplace violence?

Report the incident through the established procedures Signup and view all the answers

Which of the following is NOT considered an example of workplace violence?

Discussing a recent movie with colleagues Signup and view all the answers

What behavior would likely indicate a blatant disregard for workplace safety?

Ignoring safety protocols during a drill Signup and view all the answers

What is a potential resource for employees experiencing threatening situations?

Cigna EAP Signup and view all the answers

What aspect of the Employee Assistance Program (EAP) is highlighted in the context of workplace violence?

Confidential emotional support Signup and view all the answers

Which of the following best describes the nature of assistance provided by EAP programs?

Anonymous support for emotional coping Signup and view all the answers

In what way does the Cigna EAP program support employees following threatening situations?

Assists in coping with emotional distress Signup and view all the answers

Which of the following statements about contacting Cigna EAP is accurate?

Employees can call 1-800-554-6931 for support. Signup and view all the answers

How will allegations involving sworn or civilian employees of the Police Department be addressed?

They will be referred to the Police Department's Internal Affairs Section or Criminal Investigations Division. Signup and view all the answers

What is the primary purpose of Labor Relations initiating an investigation into workplace violence?

To protect employees from danger and reduce anxiety and productivity loss. Signup and view all the answers

During the investigation, how are individuals to be interviewed?

Victims, witnesses, and alleged aggressors are interviewed separately. Signup and view all the answers

What rights does the alleged aggressor have during the investigatory interview?

They may request their union representative's presence. Signup and view all the answers

What happens if an individual refuses to participate in the investigation process?

The refusal will be documented but does not halt the investigation. Signup and view all the answers

What is the timeframe for issuing discipline after substantiating violations?

Within five working days. Signup and view all the answers

What action must employees with a restraining order take related to workplace violence?

They must provide a copy of the order to various department heads. Signup and view all the answers

What potential violations are included in the investigations of workplace violence?

City of Miami rules, regulations, policies, and applicable statutes. Signup and view all the answers

What is the first action an employee should take in an emergency situation involving immediate danger?

Dial 9-1-1 for law enforcement assistance Signup and view all the answers

What are supervisors required to do upon being notified of an incident?

Notify the Department Director Signup and view all the answers

Which of the following items must be included when submitting a report to Labor Relations?

List of all potential witnesses Signup and view all the answers

What should an employee do if their supervisor is unavailable during a non-emergency situation?

Directly contact Labor Relations or report to the Department Director Signup and view all the answers

Which action is NOT prohibited when reporting an incident?

Reporting the incident to Human Resources Signup and view all the answers

How should evidence supporting an incident claim be provided?

Alongside the Workplace Violence Incident Report Form Signup and view all the answers

Who is the first point of contact for an employee wishing to report an incident?

Their direct supervisor Signup and view all the answers

What should a supervisor do if they have questions regarding the incident reporting process?

Contact Labor Relations for clarification Signup and view all the answers

Study Notes

Purpose of Policy

Aims for a zero tolerance approach to violent behavior within the City of Miami.
Ensures a safe working environment, supported by management.

Policy Statement

Prohibits all forms of violent behavior or threats, direct or implied.
Violations may result in criminal prosecution or disciplinary actions, including dismissal.
Protects individuals from retaliation for reporting incidents.

Definitions

Violent Behavior: Involves physical force or power that causes or likely results in injury, death, or psychological harm.
Includes acts or threats perceived by a reasonable person as intended to inflict harm or fear.

Examples of Workplace Violence

Defined behaviors include:
- Battery, stalking, and physical intimidation.
- Possession of weapons, unless job-approved.
- Loud, disruptive behavior and disregard for safety.
- Use of City resources for threatening or harassing

Reporting Process

Employees must report incidents of violence or threats immediately using specified procedures.
Complaints can be submitted directly to Labor Relations for further handling.

Retaliation Policy

Any retaliation against individuals reporting violence is strictly forbidden.

Incident Reporting Steps

Notify the supervisor, who must inform the Department Director.
Supervisors document incidents and may involve law enforcement if necessary.
Emergency: Call 9-1-1, then inform the supervisor and Human Resources.
Non-Emergency: Reports should be made to a supervisor and completed forms submitted to Labor Relations.

Reporting Requirements

Submit a completed Workplace Violence Incident Report Form and written statements detailing the incident.
Include any supporting evidence, such as video recordings or emails.

Investigation Procedures

Allegations involving criminal acts are referred to the Police Department’s Internal Affairs or Criminal Investigations Division for immediate investigation.
Labor Relations investigates other incidents swiftly to protect employee welfare.
Separate interviews for victims, witnesses, and alleged aggressors; written statements are required.

Union Representation

Alleged aggressors may request a union representative during investigatory interviews.

Consequences of Non-Compliance

Investigation processes will document refusals to participate but won't necessarily halt procedures.

Actions Following Investigation

Findings and actions from investigations are reported to Labor Relations.
Violations may lead to further disciplinary action in accordance with City policies.

Support Resources

Employees may contact Cigna EAP at 1-800-554-6931 for assistance with emotional distress related to workplace violence incidents.

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Description

Test your knowledge about the City of Miami's zero tolerance workplace violence policy. This quiz covers definitions, examples, and the reporting process as outlined in the policy. Ensure you're aware of the prohibited behaviors and the importance of maintaining a safe working environment.