Workplace Harassment Prevention Course Quiz
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Questions and Answers

What is the primary goal of the workplace harassment and violence prevention course?

  • To review the history of workplace conflicts
  • To provide an entertaining overview of workplace rights
  • To evaluate employee performance in harassment claims
  • To increase knowledge and provide tools/resources for prevention (correct)
  • Which module focuses on the changes in legislation regarding harassment and violence prevention?

  • Module 3: Roles and responsibilities of employers and employees
  • Module 2: Changes in harassment and violence prevention legislation (correct)
  • Module 1: Introduction to harassment and violence
  • Module 4: Preventing and resolving events of harassment and violence
  • In which module will participants learn about recognizing harassment and violence in the workplace?

  • Module 4: Preventing and resolving events of harassment and violence (correct)
  • Module 2: Changes in harassment and violence prevention legislation
  • Module 1: Introduction to harassment and violence
  • Module 3: Roles and responsibilities of employers and employees
  • What essential topic is addressed in Module 3?

    <p>Roles and responsibilities of employers and employees</p> Signup and view all the answers

    Participants are encouraged to do what at the end of the course?

    <p>Take a quiz to test their knowledge</p> Signup and view all the answers

    What factor is NOT mentioned as a contributing factor to workplace harassment and violence?

    <p>Cultural discrimination</p> Signup and view all the answers

    Which of the following is an objective of the workplace harassment and violence prevention course?

    <p>Enhance understanding of the resolution process</p> Signup and view all the answers

    What aspect of workplace issues does the course emphasize aside from harassment?

    <p>Violence prevention</p> Signup and view all the answers

    Which legislation includes amendments regarding sexual harassment and violence in the workplace?

    <p>Canada Labour Code</p> Signup and view all the answers

    What is a requirement for investigators under the new regulations?

    <p>They must have qualifications as a competent person</p> Signup and view all the answers

    Which of the following statements is accurate about timeframes for resolution?

    <p>The regulations specify timeframes for the investigation process.</p> Signup and view all the answers

    What level of confidentiality must be maintained during the investigation process?

    <p>Confidentiality applies to all parties involved, including witnesses.</p> Signup and view all the answers

    What type of measures can employers implement in response to an investigation report?

    <p>Corrective measures identified by a competent person</p> Signup and view all the answers

    Which legislative updates provide information on employer and employee duties regarding workplace health and safety?

    <p>Occupational Health and Safety Act (Part II of the Canada Labour Code)</p> Signup and view all the answers

    What support must be provided for employees experiencing workplace harassment?

    <p>Support may include counseling and resources.</p> Signup and view all the answers

    What is a focus of the updated Workplace harassment and violence prevention regulations?

    <p>Improved resolution processes for complaints</p> Signup and view all the answers

    What constitutes workplace harassment?

    <p>Aggressive behavior or verbal abuse towards anyone.</p> Signup and view all the answers

    Which of the following actions is considered abuse of authority in the workplace?

    <p>Publicly ridiculing a subordinate.</p> Signup and view all the answers

    What types of behaviors could be classified as online harassment?

    <p>Sending sexually explicit emails.</p> Signup and view all the answers

    Which of the following exemplifies domestic violence as a workplace hazard?

    <p>An employee calling in sick due to a violent incident at home.</p> Signup and view all the answers

    Which scenario falls under the definition of sexual harassment?

    <p>Offering a promotion in exchange for sexual favors.</p> Signup and view all the answers

    What is an example of spreading malicious rumors in the workplace?

    <p>Distributing negative comments about someone's work performance.</p> Signup and view all the answers

    Which of these behaviors is least likely considered harassment?

    <p>Sharing a coworker's accomplishments in a team meeting.</p> Signup and view all the answers

    How can one describe discrimination's relationship with harassment and violence?

    <p>Discrimination can intensify experiences of harassment and violence.</p> Signup and view all the answers

    Which of the following factors can contribute to workplace harassment and violence?

    <p>Client exposure and interaction</p> Signup and view all the answers

    What role does the work environment play in workplace harassment and violence?

    <p>It may augment the risk of harassment or violence.</p> Signup and view all the answers

    Which of the following is NOT considered a cost associated with workplace harassment and violence?

    <p>Increased employee training opportunities</p> Signup and view all the answers

    Which statement is true regarding the Canada Labour code's definition of a workplace?

    <p>It can include third-party locations authorized by the employer.</p> Signup and view all the answers

    Is using the Internet for harassment an example of workplace harassment and violence?

    <p>Yes, it is considered an example.</p> Signup and view all the answers

    Which of the following describes reasonable management actions in the workplace?

    <p>Setting performance expectations.</p> Signup and view all the answers

    How can external factors influence workplace harassment and violence?

    <p>They can include influence from family or partners.</p> Signup and view all the answers

    What is a common misconception about performance feedback in the workplace?

    <p>Setting unmet expectations can be harassment.</p> Signup and view all the answers

    What behavior did Sondri exhibit that may indicate her struggle with work-related stress?

    <p>She requested permission not to attend team meetings.</p> Signup and view all the answers

    Which of the following actions could Sondri have taken to prevent her situation from worsening?

    <p>Seeking help or support from colleagues or management.</p> Signup and view all the answers

    How could Zita contribute to Sondri's better management of her situation?

    <p>By checking in on Sondri's well-being regularly.</p> Signup and view all the answers

    What could other employees do to help Sondri during her difficult time?

    <p>Offer support by sharing their own work-related challenges.</p> Signup and view all the answers

    What proactive measure could Tim Scott, the manager, have taken to prevent Sondri's situation?

    <p>Holding regular team meetings to discuss mental health openly.</p> Signup and view all the answers

    Which initiative could an employer take to minimize stress among employees?

    <p>Establishing a clear communication channel for stress-related issues.</p> Signup and view all the answers

    What is a potential consequence of not addressing a colleague's work-related stress?

    <p>Risk of burnout for the affected employee.</p> Signup and view all the answers

    Which of the following is NOT a recommended action for supporting a colleague like Sondri?

    <p>Challenging them on their inability to cope.</p> Signup and view all the answers

    What initiates an investigation in the resolution process?

    <p>Failure of the negotiated resolution or conciliation</p> Signup and view all the answers

    Who prepares the report at the end of an investigation?

    <p>A selected investigator</p> Signup and view all the answers

    What information must not be revealed in the investigator's report?

    <p>Names and addresses of the involved parties</p> Signup and view all the answers

    Which of the following is NOT a measure for preventing workplace harassment and violence?

    <p>Allowing open discussion forums without guidance</p> Signup and view all the answers

    What is a key limitation on the findings of the investigator's report?

    <p>It cannot be used for monetary compensation to the principal party</p> Signup and view all the answers

    What is the order of the steps in the resolution process after submitting a notice of occurrence?

    <p>Negotiated resolution, Conciliation, Investigation</p> Signup and view all the answers

    What should employers provide to all parties after an investigation?

    <p>A copy of the investigator's report</p> Signup and view all the answers

    Which option is a valid component of a workplace harassment and violence prevention strategy?

    <p>Implementing regular training sessions on the topic</p> Signup and view all the answers

    Study Notes

    Workplace Harassment and Violence Prevention Course (WHVP 101)

    • Course is designed for employees in the banking industry (and uranium mining/processing)
    • Goal is to increase knowledge of workplace harassment and violence, aid familiarity with tools/resources, enhance understanding/awareness of the resolution process
    • Course is divided into 4 modules
    • Module 1: Introduces harassment and violence, definitions, examples (Canada Labour Code), relationship between harassment/violence and other workplace issues
    • Module 2: Discusses changes in harassment/violence prevention legislation (Bill C-65, amendment to the Canada Labour Code) and the new regulations (effective January 1, 2021)
    • Module 3: Examines the roles of employers and employees in preventing harassment and violence (Canada Labour Code)
    • Module 4: Details measures to prevent harassment and violence, including training, policy development, and workplace assessment
    • Module 5: Presents optional case studies (scenarios; fictional)
    • Some forms of harassment/violence are criminal (e.g., threats, assault—Criminal Code of Canada)
    • There are multiple reasons why harassment and/or violence incidents may not be reported in the workplace (e.g., fear of reprisal, feeling that the incident isn't serious enough)
    • Domestic violence, also known as intimate partner violence, is a form of harassment/violence covered by the Workplace Harassment and Violence Prevention Regulations
    • Some examples of domestic violence include: family member harassment in the workplace, threatening emails, spreading false information
    • Employers are responsible for having a workplace harassment/violence prevention policy and conducting workplace assessments
    • Employees have responsibilities including respect, risk factor elimination, adherence to procedures, and cooperative resolution
    • Resolution process is described: a notice of occurrence, negotiations, conciliation, and potential investigation are detailed
    • Key legislation to prevent harassment and violence: The Canada Labour Code and associated regulations

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    Description

    Test your knowledge of the Workplace Harassment and Violence Prevention course. This quiz covers key modules, objectives, and legislative changes relevant to creating a safer work environment. Ensure you are informed about recognizing and addressing workplace issues effectively.

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