Workforce Training: Types and Importance

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Questions and Answers

Explain how training can lead to increased revenues for a business, but also why businesses might be hesitant to invest in it.

Training increases productivity, competitiveness, and ensures employees know their jobs, leading to higher revenues. However, it's an expensive process, causing businesses to sometimes avoid or offset the costs.

Describe the key difference between on the job training and off the job training?

On the job training takes place at the workplace, and off the job training takes place away from the workplace.

Under what circumstances might 'on the job training' be considered dangerous?

'On the job training' could be dangerous when performed by a surgeon.

What is the primary goal of 'induction training,' and how does it benefit new employees?

<p>The primary goal of induction training is to familiarize new employees with the working practices of the business.</p> Signup and view all the answers

Describe a situation where the drawback of 'off the job training' (no output produced) is greatly outweighed by the advantage (outputs are not affected if mistakes are made).

<p>The drawback of 'off the job training' is outweighed by the advantage when the risk of mistakes is high such as surgery or flying a plane.</p> Signup and view all the answers

Explain how 'job rotation' can benefit both the employee and the organization.

<p>'Job rotation' improves flexibility and makes the workers more interested.</p> Signup and view all the answers

What is one advantage and one disadvantage of 'on the job training'?

<p>One advantage is that outputs are being produced at the same time. One disadvantage is that mistakes may affect the output.</p> Signup and view all the answers

How might a company mitigate the drawback of 'off the job training' that 'it takes time to organize'?

<p>Companies can invest in pre-designed training modules or hire external training specialists to handle the organizational aspects.</p> Signup and view all the answers

What is the difference between 'watching another worker' and 'mentoring' as forms of 'on the job training'?

<p>'Watching another worker' is passive by simply looking at how he or she does the work, whereas 'mentoring' is active and involves worker given tasks but can ask questions and learn more from the mentor.</p> Signup and view all the answers

Explain why a company might choose to invest in 'off the job training' even though it's an 'expensive method' and 'no output [is] produced'.

<p>A company might invest because outputs are not affected if mistakes are made, customers and others are not put at risk and the training could take place outside the workplace if required.</p> Signup and view all the answers

Flashcards

What is Training?

Increasing skills and knowledge of workers for effective job performance.

What is Induction training?

Training provided to a new employee to familiarize them with the company.

What is On-the-job training?

Training conducted in the workplace, typically by another employee.

What is Off-the-job training?

Training that occurs away from the workplace, often led by a specialist.

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What is 'watching another worker'?

New employees learn by observing experienced workers.

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What is Mentoring?

An experienced worker guides the employee, giving tasks, answering questions.

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What is Jab rotation?

Employees work in different roles or departments to gain experience.

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Advantages of On-the-job training

Cheaper, easier to organize, and produces output during training.

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Drawbacks of On-the-job training

Mistakes, potential danger, and stress for some workers.

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Advantages of Off-the-job training

Outputs unaffected by mistakes, no risk to customers, training location is flexible.

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Study Notes

Basic Definitions

  • Training increases the skills and knowledge of workers, enabling them to perform their jobs effectively.
  • Induction training is provided to new employees.
  • On-the-job training occurs in the workplace and is given by another employee.
  • Off-the-job training is given by a specialist in another premise.

Importance of Training

  • Training increases employee knowledge, productivity, and competitiveness.
  • It ensures employees know how to do their jobs safely.
  • Training can be expensive, so businesses may try to avoid it or offset the costs.

Types of Training

  • There are three types of training: Induction, On the job, and Off the job

Induction Training

  • Given to new employees to familiarize them with working practices.

On the Job Training

  • Takes place at the workplace for purposes like introducing technology or new working practices.
  • It can occur in three ways:
    • Watching another worker: New employees learn by observing another worker.
    • Mentoring: Workers are given tasks and can ask questions to learn from a mentor.
    • Job rotation: Employees rotate through different departments or jobs for flexibility and to make work more interesting.

On the Job: Advantages and Drawbacks

  • Advantages:
    • Cheaper method
    • Easy to organize
    • Output is produced simultaneously
  • Drawbacks:
    • Mistakes can affect output
    • Could be dangerous for roles such as surgeons
    • May be stressful when working with others

Off the Job Training

  • Training occurs away from the workplace.

Off the Job: Advantages and Drawbacks

  • Advantages:
    • Outputs are not affected if mistakes are made
    • Customers are not put at risk
    • Training can occur outside the workplace if needed
  • Drawbacks:
    • Expensive method
    • Takes time to organize
    • No output is produced, resulting in no contribution to work

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