Podcast
Questions and Answers
Internal failure costs do NOT include:
Internal failure costs do NOT include:
Total Quality Management (TQM) prioritizes short-term profits over long-term customer satisfaction.
Total Quality Management (TQM) prioritizes short-term profits over long-term customer satisfaction.
False (B)
Which factor of production is most impacted by cutting a company's training staff by 50%?
Which factor of production is most impacted by cutting a company's training staff by 50%?
The “hidden factory” refers to:
The “hidden factory” refers to:
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Process maps are mainly used in quality management to represent organizational hierarchy.
Process maps are mainly used in quality management to represent organizational hierarchy.
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Which of the following is categorized as a fixed cost?
Which of the following is categorized as a fixed cost?
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In a newly launched quality initiative, a high focus is placed on preventing problems from reaching customers. This corresponds to which phase?
In a newly launched quality initiative, a high focus is placed on preventing problems from reaching customers. This corresponds to which phase?
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The ultimate consequence of nonconformance in quality management is:
The ultimate consequence of nonconformance in quality management is:
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A company focused on minimizing appraisal costs would most likely invest in:
A company focused on minimizing appraisal costs would most likely invest in:
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Which cost category includes the expenses for quality training and capability studies?
Which cost category includes the expenses for quality training and capability studies?
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Which term best describes the balance between a product’s availability and its market demand?
Which term best describes the balance between a product’s availability and its market demand?
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Benchmarking involves comparing a company's processes and performance metrics to industry best practices.
Benchmarking involves comparing a company's processes and performance metrics to industry best practices.
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Which of the following is NOT one of the four types of quality costs?
Which of the following is NOT one of the four types of quality costs?
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The cost of poor quality (COPQ) primarily includes:
The cost of poor quality (COPQ) primarily includes:
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he five factors of production include:
he five factors of production include:
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External failure costs are typically associated with:
External failure costs are typically associated with:
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A Control Chart is a statistical tool used to monitor the stability and predictability of processes over time.
A Control Chart is a statistical tool used to monitor the stability and predictability of processes over time.
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The Deming Cycle, also known as PDCA, stands for Plan, Do, Check, Act.
The Deming Cycle, also known as PDCA, stands for Plan, Do, Check, Act.
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Six Sigma methodology focuses on reducing process variations to improve quality and efficiency.
Six Sigma methodology focuses on reducing process variations to improve quality and efficiency.
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When evaluating potential quality improvements, process technicians should emphasize:
When evaluating potential quality improvements, process technicians should emphasize:
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