Incident Management Quiz

• Answer A
• Answer B
• ITIL (Information Technology Infrastructure Library) is a framework that provides best practices, guidance, and practical examples for delivering and managing IT services. (correct)
• Answer D

• Answer A
• Answer B (correct)
• Answer C
• Answer D

• Answer A (correct)
• Answer B
• Answer C
• Answer D

<p>ITIL incident management is a process or practice to restore services as soon as possible. (A)</p> Signup and view all the answers