Incident Management Quiz
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Questions and Answers

What is ITIL?

  • Answer A
  • Answer B
  • ITIL (Information Technology Infrastructure Library) is a framework that provides best practices, guidance, and practical examples for delivering and managing IT services. (correct)
  • Answer D

    • Question2

  • Answer A
  • Answer B (correct)
  • Answer C
  • Answer D

    • Question3

  • Answer A (correct)
  • Answer B
  • Answer C
  • Answer D

    • What is Incident Management in ITIL?

    <p>ITIL incident management is a process or practice to restore services as soon as possible.</p> Signup and view all the answers

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