16 Questions
What is the term for the skills and understanding necessary to be an active participant in working life and in society?
Basic skills
What does the term 'loyal' mean in a professional context?
Giving or showing firm and constant support or allegiance to a person or institution
What is the term for the ability to get along well with others and interpersonal skills such as communications and leadership?
People skills
What is the term for the department charged with overseeing various aspects of employee management?
Human Resources (HR) Department
What is the term for a person who makes a formal application for something, especially a job?
Applicants
What is the term for a person who is trustworthy and reliable?
Trustworthy
What is the term for the strengths and abilities individuals demonstrate that help the oversee processes, guide initiatives and steer their employees toward the achievement of goals?
Leadership skills
What is the term for a natural ability to do something?
Aptitude
What is the primary goal of collective bargaining?
To negotiate wages, hours, and working conditions for all employees
What is the role of the EEOC?
To enforce federal laws that make it illegal to discriminate against employees
What is the primary function of OSHA?
To establish and enforce safety and health standards in the workplace
What is the definition of harassment?
An act or instance of torment, vexation, or intimidation
What is the purpose of labor unions?
To act as a collective voice for employees in negotiations with employers
What is the definition of accountability?
The state of being accountable, liable, or answerable
What is a hazard in the workplace?
Something causing unavoidable danger, peril, risk, or difficulty
What is the definition of responsibilities?
The state or fact of being responsible, answerable, or accountable for something within one's power, control, or management
Study Notes
Accountability and Professionalism
- Accountability refers to the state of being accountable, liable, or answerable
- Professionalism implies a professional character, spirit, or methods in one's work
Work Environment
- Bullying is the act of habitually intimidating, abusing, or harassing others
- Discriminatory behavior is characterized by prejudicial treatment, especially based on age, color, national origin, religion, sex, etc.
- Harassment is an act or instance of torment, vexation, or intimidation
- Hazards refer to unavoidable dangers, perils, risks, or difficulties in the workplace
Labor and Employment
- Collective Bargaining is the process of negotiating wages, hours, rules, and working conditions between a union and an employer
- EEOC (Equal Employment Opportunity Commission) enforces federal laws that make it illegal to discriminate against job applicants or employees
- Labor Unions are organizations of wage earners or salaried employees for mutual aid and protection
- OSHA (Occupational Safety and Health Administration) establishes and enforces safety and health standards in the workplace
Skills and Qualities
- Analytical skills involve collecting and analyzing information, problem-solving, and making decisions
- Attitude refers to a person's way of thinking or feeling about someone or something
- Basic skills are necessary for active participation in working life and society
- Communication skills involve listening, speaking, observing, and empathizing
- Competent individuals have the necessary ability, knowledge, or skill to do something successfully
Workplace Relationships
- A co-worker is a person with whom one works, typically someone in a similar role or level
- Dependable individuals are trustworthy and reliable
- Employee refers to a person employed for wages or salary
- Employer refers to a person or organization that employs people
- Human relations involve the treatment of people in a professional context
- Leadership skills help individuals oversee processes, guide initiatives, and steer employees toward goal achievement
Test your understanding of words related to personal and professional development, including accountability, ambition, and gratitude.
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